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“I went in after work just to check prices, but the showroom actually had a calmer vibe than I expected. A staff member showed me a few sofa designs that matched my small living room. I liked that they didn’t push the most expensive option. I ordered a 3-seater fabric sofa. Delivery took 5 days. Everything arrived fine, but one leg cap was missing. I called them and they sent it the next day. Sofa comfort is great, especially for evening use after long hours at work.”
“My wife and I went out on Thursday July 2 to run some errands. Didn't plan to stop into Mattress Firm but we did as we were wanting a new bed. Anyway Sanjeev Gupta met us at the door. He was great, we explained our situation and he understood exactly what we were looking for. He showed us 2 different types of bed explaining each one. We went home thought about it and called him to see when he would be there on Friday July 3rd. We told him we would be in. A crazy storm moved through the area on the 3rd and the store lost power. He called us to let us know so we didn't make an unproductive trip. We went in on July 4th and sealed the deal. I think Sanjeev went above and beyond and exceeded my expectations. I'll be referring people to Sanjeez. Thank you Sanjeev!”
“Very friendly and knowledgeable salesman, Steve was particularly helpful in locating the mattress I was looking for which was not on display in the showroom. I strongly recommend Mattress Firm for your next Mattress.”
“This is our first visit to the place I think you have a good selection and very good knowledgeable service by Mr. Ben K. We were impressed and end up buy the matters. Ben is a great guy.
Thanks.”
“I looked around a lot and for a while - a lot of options out there
American Sale sold me a Great pool table - high quality - fair price - good service and follow-up
Delivery and installation were top shelf
Great experience overall”
“Blu took the time to listen to what I was looking for. He made sure to tell me all the details that made each mattress different. I was able to confidently choose the perfect mattress for us.”
10AM - 6PM
4801 Northwest Hwy, Crystal Lake
Furniture Stores
“Some things are simply better purchased at a brick-and-mortar store, and a mattress is definitely one of them—especially when you have an experienced and knowledgeable salesperson to guide you.
Being able to try the different mattresses in person and truly experience the comfort before making a decision was invaluable. The purchasing process was smooth and straightforward, and the delivery options were excellent.
Call us old-fashioned, but we believe buying a mattress in person is a far better experience than purchasing one online. We highly recommend it.”
“La Peli Roja is super attentive, she is very patient with me because I couldn't make up my mind and the delivery is excellent on time. I recommend them to ?.”
11AM - 7PM
16 E Golf Rd Ste B, Schaumburg
Furniture Stores
“Gerald, our salesperson was absolutely amazing! He knew all about the furniture, explained everything in detail, and was extremely patient with us. WE DEFINITELY RECOMMEND HIM!!”
“I believe I found the perfect matress for me. At a great price, too!
A friend and myself went to Hasseless matress 1st. We tried out all kinds. We then came to Matress Firm annd met Paul. Paul was very kind and patient while we tried out some of the same and other brands. He was very informative and helpful with coming to a final decision. I think it was more helpful to talk to a sales person. As we found out about quality, guarantees, tryout periods and return policies, it became an easy decision. Thanks for your time and help Paul!!”
“I'll be glad to give you a review when you refund the $99.00 charge for your so called white glove delivery service. They delivered the chair plugged it in and told me to read the brochure. I think they were in and out in less than 5 minutes .”
“George at the Lake Zurich store was wonderful. He helped me make the decision on which firmness I need and had me try out the mattresses in the store.
Very pleasant gentleman”
“The friendly staff provided me with information on where I could find specific parts for a lamp. While I was there, I saw that there were enough staff to assist all customers, and the store was very beautifully decorated with high-end finishes and lighting concepts.”
“Nicholas greeted me after I walked in, was very helpful and knowledgeable about the mattresses. I felt confident with my purchase after trying different mattresses and his explanation of the different types. Highly recommend this location and Nicholas. Thank you.”
“Fantastic service. We purchased some stools from here for an out of state location. They got them shipped from the manufacturer to said location. And when there was an imperfection on one of the vinyl seats, they assisted me with getting a free replacement and instructing me on how to do assembly.
Shout out to Kevin and Angelina for their help.
I would recommend this place to others.”
“Mary Dooley at the Schaumburg , Illinois store was wonderful. We walked in not knowing much about sleep number beds after trying other mattress brands in our search for a new mattress.
She taught us about the technology behind sleep number beds. She showed us the difference in our spinal alignments before and after adjusting the bed. We felt it in our bodies almost immediately.
She answered all our questions and gave us time to discuss what we felt and wanted.
It was a positive experience from the moment we walked in the door till the final purchase. We are looking forward to our bed arrival and better nights sleep with less aches and pains in the future.”
“We headed to RH Outlet on a Saturday in search of a king sized bed frame. We were greeted and helped by Howard, who was wonderful - polite and helpful. We found a bed we liked for a great price and we used one of the 3rd party delivery recos they provided. The transporit movers were excellent and everything went extremely smoothly! The gallery and selection are huge and this is definitely worth checking out. Just remember you'll have to pay a bit extra for delivery if you don't have a large vehicle. Totally worth it in my opinion!”
“Thank you so much for the amazing furniture! Jess was amazing to work with. I would highly recommend giving Hollywood Furniture a try. They were very accommodating with delivery and were very fast and friendly! Couldn’t have asked for a better experience.”
“I have been searching and researching for the right chair for my work-from-home experience. went to many office furniture places in the City and wasn't completely satisfied with the service, selection, and prices. so I decided to look into the suburbs for help and found Chairtech in Carpentersville. I contacted Marty, who was extremely friendly and informative over the phone. I went the next day to the showroom and was completely blown away by the selection and the knowledge and experience these guys had. They literally rebuild all the chairs at sight. Marty had me try out many chairs as he suggested that till I sit in different chairs, it's hard to know which chair is the right fit for me. I was actually there to buy a more expensive chair but he suggested that some of the lesser-known chairs that were not in my research list might be a better fit. He was right. I left their showroom extremely happy and saved a lot of money compared to what other places had for sale. I was there for at least two hours and not once did they make me feel, that I am taking too much time for purchasing just one chair. I highly recommend Marty and Chairtech for all your office and chair needs. These guys are legit and truly care about putting you in the right chair and not just the most expensive one. I will be back and will tell all my coworkers.”
“I purchased our sectional sofa today at Ashley Furniture store in Schaumburg and I had a very good salesman by the name of Luigi Mikhail. Very nice guy to work with, knowledgeable with the sofa I was looking for and very patient and professional at the same time.”
“Great instore experience, the staff were great. I have been skeptical about buying a sleep number, now I am happy that I did. Great product! Start saving your money now and buy a Sleep Number bed!”
“I received excellent customer service, and appreciate all of the options. It’s nice to be able to order all the right Pieces to design your own couch. Steve was my sales consultant and he was patient, knowledgeable and provided excellent ideas to help me. I highly recommend!”
“I had owned a Hepplewhite chest-on-chest for nigh on 3 decades, and it was past time to restore it. The mahogany veneer was loose at the base, and the corners of the upper chest were quite ugly with the veneer long gone. After only 2 centuries (!), the glue had loosened, internal parts had fallen off and drawers could not be opened. And that wasn't the half of it! So I called Caledonian--one of the best decisions I've ever made. Their knowledge and workmanship are without peer. Not only did Caledonian restore the piece perfectly, but Barrie shared information about the chest-on-chest that I never would have found on my own. These gentlemen are experts; I would not entrust my antiques to anyone else.”
“We had an 11 o’clock appointment with Valerie We’re there 10 before 11 and she was waiting for us
Extremely professional with a big smile
We were interested to buy a queen size bed with storage
Valerie took us around and show us all the styles all the colors everything that was available at the store
We finally purchase a beautiful bed
And we can’t wait to see it in our home
Valerie made our shopping experience very enjoyable. She’s a big asset for your store.”
“I am so happy with our new walnut bar top. It is exactly what we were looking for. The wood is beautiful and it is very high quality work. Everyone at Spiritcraft Furniture were great to work with. I would definitely recommend them.”
“The store had nicely priced items and such a variety of everything you could think of. Wish they had more refinished furniture items but I understand how people bring items in to be refinished. Really a neat place to look around tho.”
“My wife and I were interested in purchasing couches for our basement. We worked with Matt at the Schaumburg location. He was helpful and knowledgeable. Just as important, he was not pushy. He gave us time to think and he patiently answered all of our questions. We purchased a 6 piece sactional for our basement, and we're excited for its arrival.”
“Awesome customer service, awesome store, awesome services, great prices. As a female, it's so nice to talk to people in this industry that are not condescending. Sabrina is fantastic and helpful. Thanks so much.”
“You can find some very unique items, from furniture, food and kitchen and dining wares. However, I do find them to be a bit pricy unless you get it on sale. Otherwise I live this place, my mom and I bond when we go there.”
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“Very happy with Mark's style of consultation. Knowledgeable, but not in my face or pushy. Product is excellent. Delivery on time, by experienced pros. Excellent overall value. Highly recommend!”