Had an issue reading the pay off your phone promotion gift card, it was like 3-4 months I haven’t get it. After speaking with the customer care service supervisor, they were able to give me credit on my Verizon account. Issue solved.
February 2026
Received excellent customer service from Mark Valdivia today.
October 2025
Had a perfect experience with Verizon and I have to give credit to Zachary F. And David for helping me out with new service and great customer service