“I was with my sister today getting a new phone plan and we upgraded our phones. The guy who was assisting us, Jon, was really helpful, patient and polite. He explained everything well and we left with smiles on our faces. Overall great customer service.”
“David is AMAZING! We came in to purchase an Apple Watch and he discovered multiple ways for us to save money on our monthly bill. He was also so friendly and patient.”
“Had an issue reading the pay off your phone promotion gift card, it was like 3-4 months I haven’t get it. After speaking with the customer care service supervisor, they were able to give me credit on my Verizon account. Issue solved.”
“I needed to pick up new iPhone and have data transferred from broken phone. Mike at the South Elgin Store helped me out and it was fast and easy. I had to return to get help with Apple ID mistake I made. Mike again was there to help me restore my ID’s data! Thanks Mike! Suzie H.”