“Very friendly staff, fast service. Had everything i needed from UPS package handling, to screws for my license plate! Always stopped by to have keys made but never thought to visit them for other services. In and out in less than 10 minutes!”
“Went to buy some bags of mulch, and I needed assistance loading it in my car. Two very nice young employees assisted me as soon as I walked out. I get mulch there every spring and have never had any problems.”
“Everyone at Gus Bocks, Ace Hardware really, really know what they're doing, and are very helpful. They have everything you could possibly need. Ifor any job you have.”
7AM - 5PM
204 W 83rd St, Chicago
Hardware Stores
“Great staff, amazing costumer service. I have been going there shopping for windows for my business and Demetra Johnson helped me out gave me best price and got them quick!!”
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My car wasn’t producing heat, and I wanted to avoid going to a mechanic, so I decided to buy some coolant. An employee named Bill approached me and asked if I needed help. I simply asked for his recommendation on what to buy, and he quickly sensed that I was a bit out of my depth.
After purchasing the product, I went to the parking lot to open my hood, and to my surprise, Bill walked over to my car. He told me to wait inside while he took a look. He spent about 30 minutes diagnosing and fixing the issue!
It’s refreshing to know that there are still good people out there. Bill refused to accept any payment, saying he enjoys helping others. He truly deserves a raise ASAP!
Joey Hirmiz”
8:30AM - 5:30PM
709 W Chicago Ave, East Chicago
Hardware Stores
“I was sent here by my dad who was doing a DIY, and he says that he finds those little items that the big stores don't usually have, he finds them here. Nice atmosphere and helpful staff.”
“Nice hidden gem. I never knew this place was here. The team greeted me at the door. All smiles. Had a pretty good selection of things and it saved me a long trip to the nearest homedepot. Im glad they were there. Thanks guys”
“Love this store..always has what we need. KUDOS to the young lady at front register who had to deal w the meanest, rudest elderly lady outside Walmart Customers. If she could of yelled any louder than she was she would of, heard here clear out in parking lot, and here she was throwing a till over a 5.00 coupo n on broom that she Bought n used Coupon but wanted thst COUPON back or the money, but your girl was so calm, handled it well and that gets 2 thumbs up. Dealt w those customers 25 yrs in retail and nothing makes em fell worse than you being cool calm n collected, wtg young lady.”
“First time going to this Ace as it's a little further than the closest one to me. Went in looking for a Stihl leaf blower for my dad and the cashier was really nice and got ahold of someone to walk us through the maintenance and details of this purchase. Once we purchased the BG50 (I believe it was the manager on duty) put some gas in it and took us outside, showed us all the functions and started it before we left. Although I knew how to operate a Stihl my father was very impressed by the service and this location has definitely become my new go to Ace.”
“This place is awesome! I couldn’t find a specific switch at other suppliers or online! But they were able to find me one and knew exactly what I wanted! These two women are amazing and very know!”
“True Value has been here forever. It is clean and the staff is friendly. They pretty much have everything you need and they know what they are talking about. Don’t hesitate to ask a question if you don’t know what to buy.”
“You guys have things that are 22 years old and u need parts this guy might have it stop on by. You got some cash he gots certain things u need from fertilizer, to old video adapters, to hard to find keys from ilco.”
“VERY COURTEOUS! I LOVE THAT THEY HAVE PARTS & TOOLS, SERVICES THAT BIG STORES JUST WANT LOTS OF MONEY FOR. I LOVE THIS HARDWARE STORE CLOSES IN THE COMMUNITY & IS WELL NEEDED! ?”
“Best place to come , Deb bob and Tim are very knowledgeable, been dealing with them for years, if I could leave more stars I would , -James JB’s sewer and plumbing services”
“The fact that they literally just answer the phone when you call them is worthy of 5 stars. On top of that, everyone is friendly and helpful, and they have a lot of stuff. A pillar of the community!”
“Great store! Great service always! The cashiers ,managers, and stockers are always ready to help and or answer any question about all the products the store has to offer! Great staff makes everyone come back ! Was there today 8-6-24 Thanks!”
“Nate provided excellent customer service in the yard helping us locate our plywood for our roof. He had a lot of demand from multiple customers and even other workers in the yard and was helping us all out while keeping a great attitude. Nicole at the service desk also gave great customer service and had a big smile on her face for all of the customers she was helping. Thank you both so much!”
“Harbor freight makes anyone DIYer feel like a kid in a candy store. The prices are unbeatable and their quality has really improved on a lot of products over the years. I swear by the Baurer 20v tools!”
“I wouldn't compare Plaza True Value with big box stores (Home Depot and Menards) or even Ace, because they provide services that other stores don't, such as window screens, window panes, and rekeying locks. Super helpful and friendly staff too.”
“I recently visited the local Ace Hard are store in Steger and had the pleasure of being helped by the sweetest young little country girl working as a cashier. She had such a warm demeanor that instantly made me feel welcome. It’s refreshing to meet someone who genuinely cares about customer service. She smiled often, and handled my checkout efficiently, all while making me feel valued as a customer. It truly made my day better! If you get the chance to be served by her, you’re in for a treat. Highly recommend!”
“The service was very helpful and excellent. The best screen repair in an 15 mile radius. I noticed how helpful and knowledgeable they were with the customers. I will at to my favorite store.”
“I've been a long time customer at Harbor Freight and have visited a number of their stores. The store in Matteson, IL is by far the best one I have been to. The store is clean, organized and well stocked. The people who work at this store are by far, the friendliest and most helpful. It's always a pleasure to go there.”
“Flatbed unload was quick…. Overnight parking for a truck or 2…. Start at 7am but the first guy shows up at about 6am…. A forklift driver started actually unloading me at 6:40am and had it unloaded in 10 mins! Good group of guys and had that easy going feel! Yard was clean! Definitely a good spot for flatbeds to unload!”
“Fantastic customer service at the Schererville Lowe's. Needed advice and information for a flooring project and a gentleman named Mark walked me through everything, start to finish. This store is now my go-to. Thank You!”
“Tre’sean went above and beyond in customer service. I’ve never had an employee truly care so much about the customer. He made sure every detail was taken care of from the second we made contact until I walked out the door.”
“The business is very well organized where you can look at and touch the equipment. Caesar was excellent with his customer service skills and explaining the products.”
“For deliveries they have moved across the street. Take the first entrance on the right. There is a sign that says deliveries on the building. It’s a little tight so swing wide. Then go thru the alley way towards the back of the building. As soon as you clear the alley the dock will be on your right. Straight back into the dock. Make sure to open your doors before you back in.”
“The team at State St was amazing. Great customer service, communication and the repairs were exceeding expectation. I've referred multiple people already to State St and will continue to! Mower works like brand new! Thanks!”