Cricket Wireless Authorized Retailer is highly praised for its excellent customer service. The staff, especially Jay and Summer, are described as amazing, helpful, patient, and friendly. Jay is noted for answering calls promptly, explaining options clearly, and making the process of switching phones or getting new SIM cards simple and quick. She was accommodating and went above and beyond to assist with phone issues and plan changes, including helping with a new SIM card and transferring lines. Summer also received praise for fixing a phone issue with kindness and patience. Customers feel confident recommending this store and asking for Jay, as she provides outstanding service that makes visits easy and pleasant. Overall, the store is known for caring staff who genuinely help customers with their phone needs, making it a trusted place for assistance.
The staff are amazing and helped me with every single phone issue I had! Huge huge huge shoutout to Summer for fixing it! She was very sweet and extremely patient with me. Thank you so much :)
March 2023
Sketchy store, but apparently competitive rate plans & phone deals...
February 2022
Jay was super helpful and helped me to get a new sim card whennmy old one was critically out of date. Was a super easy visit and she made it very simple to make sure our phones wouldnt shut off.
