This CVS is a solid store that is currently remodeling, making the space neat and clean with updated aisle signs. Customers appreciate checking the app for product availability, especially during sales when items tend to sell out quickly. The store features a smaller Hallmark section, which some customers miss. The staff provides good customer service, with specific employees like Trish and a friendly Indian lady being especially helpful and attentive. They assist with issues like app problems and prescriptions, often going above and beyond. The pharmacy drive-thru staff is praised for being professional and attentive. However, some customers have experienced delays and lack of acknowledgment from pharmacy personnel at the counter, which impacts their overall experience. Despite these issues, many find the store well-maintained and convenient, with helpful staff making visits more pleasant. Overall, CVS offers a mix of good service, efficient drive-thru pharmacy, and a clean shopping environment, though product stock can be limited during sales.
This CVS is solid. The only issue is when there are good discounts, products fly off the shelves and they might not have what you want in stock. I usually check on the app, which tells you if it’s in stock, and if so, the quantity of the item.
November 2024
This store is remodeling at the moment, yet it was very neat and clean. The aisle signs have been moved so customers can find things in their new places. I just wish they weren't down-sizing the Hallmark section. It's been my favorite in all of Springfield.
May 2024
There is a girl who helped me a lot , very good customer service. Didn't catch her name but she's a gem. Went there at 2:03 to get script. Very helpful 4. 29. 2024 CVS on bruns and washinton This girl needs a raise.
