This hotel is best place to stay. when I entered the room the fragrance of room smelled good, room and bed was very clean and bathroom was clean , the staff was cooperative and nice . it was my best experience .
November 2023
This is terrible. Not enough hep and the smell in the hallways are awful. Dirty hallway carpets and garbage sitting around waiting to be dumped outside. No sheets in the room to put in sofa bed. Had to wait almost an hour at 10:00 at night to get them. 0 stars.Rooms: They’re ok
October 2023
As an update I am owed at least $150.00.from Extended Stay America Springfield in the form of a tax refund. They have not responded to my calls or provided a refund.
