214 N Walnut St, Springfield IL 62702
“This location seems to have many items available to any do-it-yourself project. The prices are a bit higher here than most hardware stores. The staff is usually friendly and willing to help. On occasion I have had some staff not so friendly. On rare occasions I left without what I came for when the item seemed unable to be found or unwilling staff would not help after being asked, even while that staff member was in the area of the item I was searching for.”
2221 Adlai Stevenson Drive, Springfield IL 62703
“On my recent visit to this store I was greeted by a helpful and knowledgeable sales person. I was looking for a replacement smoke detector and she explained that the Illinois law had changed in 2023 and so the type I was looking for was no longer available. The 9V chirping variety can still be purchased online but they are not compliant with Illinois law. The new law requires a 10 year internal battery that does not need replacing and doesn't chirp. The whole unit must be replaced every 10 years.”
801 North Grand Avenue East, Springfield IL 62702
“Worked with Dan for a part on my Weber SmokeFire grill. He provided great customer service, talked thru the error message on the grill and ordered the right part. I highly recommend this store!”
1600 Wabash Ave, Springfield IL 62704
“Newly remodeled inside. Tool selection seems quite nice. They have rearranged a lot of the store. Done expect to just run in and find items where they were previously.”
812 South Dirksen Parkway, Springfield IL 62703
“I got home from work yesterday and no AC running in my house. I called heartland heating and early this morning. They got back to me and told me they had a full day scheduled but they would get to me! It's the middle of July so it's hot 🥵. The repairman stopped by at the end of his day and within 30 minutes had me repaired and ready to go! I actually purchased a brand new AC and heating unit from this company several years ago and they have never let me down, ever. I highly recommend this company! They take excellent care of their customers! Thank you David for the great service and the nice hug!!”
711 W Jefferson St, Springfield IL 62702
“I was calling around Central Illinois trying to find the tubing roller that's been discontinued and this location not only had 2 but was willing to hold on for me until I could get off of work. I arrived and it was set and ready and they even helped me load it up (wasn't that heavy but the gesture was nice). This really helped me out of a pickle as I bought the SWAG offroad modification kit before i bought the roller (dummy move). Great service and the roller before the modification is still great for what i need. Thanks to Harbor Freight and the team here!”
2701 Marketplace Dr, Springfield IL 62702
“I live in a small town...50 miles either to Springfield or Quincy.. great selection of mdse... Love the 11%off.. rebates to use on mdse... You could build a house ? with everything there.?”
2994 J David Jones Pkwy, Springfield IL 62707
“You want the best deals in town this is the place! The owner is always available, he's patient, he's knowledgeable and if he doesn't have something he will find a way to help you order it”
3630 Great Northern Ave, Springfield IL 62711
“This is by far the best tool store around. Best prices on Milwaukee tools and accessories anywhere. The staff is super friendly and they always have great sales going on.”
1351 West Jefferson Street, Springfield IL 62702
214 N Walnut St, Springfield IL 62702
“The staff, including Brooklyn and manager Chris, went far out of their way to help me find the right equipment to adjust a piece of my car. We tried a few pieces which didn't work, which they brought back and exchanged for the right pieces that did work on my car. My immense gratitude for their help and especially Brooklyn's increased time and energy to find and try the right tools; she walked so far in her air cast / splint on my behalf! I wholeheartedly recommend visiting this store to find help.”
2560 N Dirksen Pkwy, Springfield IL 62702
“Although my delivery got delivered to the wrong address, my experience with Lowes was great thanks to James in receiving. He delivered the replacement within 30 minutes making up for his coworkers mistake. I hope you are in management James because your customer service was top notch!”
3101 Wabash Ave, Springfield IL 62704
“Was installing a new sink and as I am not too plumbing handy, went in for help. My sink drain was a few inches short of the damn p trap. Todd and Grant were able to help me out fiding a piece and talked me through what to do given my pictures I brought in. Thank you for excellent customer service!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
Read the post
