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“I had a good experience with Law Automotive Chris called me with updates and telling me what might be fixed for safety and did all four brakes and replaced tie rods for a reasonable price in today's market.Will be going back to fix my muffler issue..Great Job ?”
“Great service, great owner and all over great experience! Took about 20 minutes total and I didn't even know what they were doing they was so fast and tag team the work! Thanks ya all for the great experience! I'll see you in 4900 miles ??”
“I honestly was just getting gas and saw i was overdue on my oil change. I saw the sign saying quick oil changes but truly didn't expect it to be so quick and convenient. Stellar customer service. They offer but don't pressure you on different options and upgrades. Very respectful and I appreciate how the staff seems to get along and communicate well.”
“The manager completed my oil change today and worked very quickly despite it being nearly 100° outside. I am also grateful that he checked my lights/tires to make sure my car was safe to drive and let me know there was an issue with my tires that I should have looked at ASAP. I will definitely be coming back in the future!”
“Service members are always friendly and knowledgeable. Great customer care and quality. I have been choosing Valvoline for years now and will recommend to everyone.”
“I had repairs done at another shop and they only made it worse, installed the parts haphazardly and caused more damage. Took my truck to lauterbach, as I should have in the first place, and the guys found and fixed the issue in no time. Very reasonably priced, friendly and quick. Didn’t try to upsell me or talk me into anything else. 10 stars!”
“Springfield Jiffy Lube is the best. I recently stopped by thinking I needed an oil change however when I got there, I was still 2000 miles away. Instead of them just performing the service. They were kind enough and honest to tell me that I still had 2000 miles left on my previous oil change. This is one of the many reasons I will continue to do business with them in our community!”
“I went to the Wabash Ave Valvoline oil change location in Springfield, IL. The techs working that day were working short handed, and still delivering 5 star service. It was a busy day, and there were vehicles one after another in line, in all three bays. I was greeted with a smile and thanked for being so patient for waiting. The tech doing the oil change and tire rotation took the greatest care in ensuring my vehicle received a top notch service. Thank you.”
“Very thorough and timely, he just does things right no if , ands, or butts, Paul is a good man and a good machanic, you can trust him. Sum it up no worries when you take your vehicle to Paul! R. L. W.Services: Auto engine diagnostic”
“I'm 63 and this has been one of the best car buying experiences I've ever had. Easy to work with, helpful, and do what they say they're going to do. Rob and Scott were both outstanding.”
“I was the only customer there so I drove right in and they changed my oil in good time. Didn't give me a hassle about the cabin or air filters. What I didn't like was noone said a word to me until it came time to pay. Didn't even say hi or good afternoon. A little pleasantries would have been nice.”
“WE had a new Battery, tire repair, windshield wiper replaced, and oil change all did at the Springfield, IL Southwest WalMart Auto Center within an hour. We always go to this WalMart for these type repairs on an annualy basis.”
“I showed up without an appointment and got in the wrong line ? but despite all of this they were still friendly and helpful. Side note, you need to make an appointment for an oil change unless you go on a Saturday. Oil change service with tire rotation was 40 cheaper then the quick lube places with a coupon.”
“Appreciate Courtesy Tech James working me in amongst customers w appointments for installing my new car battery ....which I ordered online and got a great price for”
“After being told by the 6th street Walmart that they were able to change my tire. I drove 20 minutes there and they said that they could no longer do it because they had a missed appt. Living an hour away and realizing.I had threads out of my tire when making it into Springfield. I was not very happy about the extra twenty minute drive just for them to turn me away after calling and confirming the would get us in.
After.being turned away from this Walmart.I proceeded to call the Westside walmart and never got through. My husband called the dirksen walmart and immediately got through (at this point it's 5:50 and they stop taking cars at 6 because they close at 7).
We explain our situation about being from out of town and the urgency. They said get here before six thirty and we'll get you in. We get there and they were extremely polite and eager to help. Waited maybe half and hour for them to change my ture and was out of there before they closed at 7.
With them being under new management, figured i would take the time to write this Good review to hopefully change people's outlook on the auto department at Walmart.At least at this location.”
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“Even tho Mr Steve, verns auto shop was booked up for two weeks, they got my truck in and fixed what I thought was a goner on my truck . He saved me thousands of dollars. A+ all the way. The only place my truck will go is here. Thank you Steve ? your the best. A+ A+ ??”