Prairie State Bank & Trust is a local financial institution that consistently provides excellent customer service and efficient banking experiences. The friendly and professional staff, including Hayley, Cassie Kaylee, Cassi, Kierstyn, and Mary, are known for their warm greetings, attentive approach, and prompt assistance in handling transactions. Customers, both new and long-standing, appreciate the personalized attention and care they receive, making their banking visits enjoyable. The bank's commitment to quality service and customer satisfaction has earned it a loyal following in the community.
Hayley has helped me several times closing matured CDs/opening new ones. This process takes quite a bit of time. She is always extremely friendly and efficient. Thanks, Haley!
August 2025
I was at your Durkin Branch on Friday, August 15 and was assisted by Hayley. She was very helpful, clear, and pleasant to deal with. When I got home I downloaded your app and was having some difficulty, so I called and was assisted by Denise, who was all of those things as well! Thanks so much
July 2025
Hayley and Cassie give the best customer service. They are the best and I love those girls so much! The best tellers around
