Tillys is a popular store known for its great sales and wide selection, especially in the West Of Melrose line, which many customers find fabulous. Shoppers appreciate the store's variety and often have positive experiences with staff, such as helpful associates who provide excellent customer service. However, purchasing online can be problematic; issues like wrong addresses and delivery troubles are common, and the company offers no refunds without returns or address changes. Some customers have found it difficult to get assistance or communicate effectively at times. Overall, Tillys is favored for its products and in-store service, but online shopping experiences may vary.
Great sales and great selection, definitely our favorite store in the mall. I personally love the West Of Melrose line. It's ABSOLUTELY FABULOUS seriously, I'm obsessed
September 2022
The staff was so kind and they even help pick out outfits based on your style. They will never judge you.
September 2022
Great store, however had a hard time getting someone to fetch a size of shoes to purchase. Upon checkout, the lady was very rude. No communication, no thank you, not one word.
