“Clean vehicle. Easy process. Great customer service from Ben.At the location of In Towne Self Storage, with ITSS spots reserved for parking. We were able to park our car in one of these spots while we used a truck for a local transport. Very handy!U-Haul texts, which include a vehicle inspection to complete 30 minutes after you pick up (and are already driving), aren't helpful. But that's corporate; not a problem unique to this location.”
“Woman behind the desk was very freindly I enjoyed talking to her. Though it did feel more like self serve than a dedicated u haul place.
A note that is not the fault of the rental place when corporate changed my rental location they didn't change my pick up time which was after they closed, luckily I noticed it and went almost an hour early to get the truck which was good because if I hadn't I wouldn't have been able to pick it up the day I was supposed to”
“The technicians at St. Charles are on another level—they're very experienced and always do a great job. The shop manager, Rustem, is one of the best. He's a great guy, very professional, and easy to work with. I wish him all the best and truly appreciate everything he and his team have done.”
“The guys at Avis in St. Charles, IL are awesome. They always do their best to make sure you have everything for your car rental. They call to make sure if your car is not returned yet, to let you know. Thanks Jim and Baker for always making my car rentals AWESOME!”
“Patrice is best ever manager i saw in my life with storage experience. She is nice and very helpful. I felt like I met my soul mate.
Great experience 100% guaranteed!”