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Open 24 hours
3401 Chicago Rd, Steger
Electronics
11AM - 7PM
16619 Kilbourn Ave, Oak Forest
Electronics
“I had a pleasant experience shopping here. The staff was friendly from the moment I walked in. They explained delivery and installation clearly. The appliance arrived on good condition. No issues at all.”
“Quida was very nice and super helpful. She took the time to get me set up and transferred my things to my new phone. She answered all my questions and was patient too.”
“Lashon Was A Very Great Help She Gave Me Good Advice on the pros and cons with the jewelry and the store is great as well they have the reall deal from shoes tvs etc”
“Yeah, I came in here to south Chicago Heights store and didn't expect to get the kind of customer service skills that I got from this young lady Shaira at the cricket store and I would highly recommend having her help you cause she'll go above and beyond to make sure that customer is right!”
10AM - 8PM
4811 211th St, Matteson
Electronics
“Jarett at the Verizon located in Matteson, on Lincoln Highway was sooo helpful and kind! He got my bill straightening out, got my home internet issues straightened out, and He got me in and out in a hurry! He’s great! Ask for Jarrett when visiting this location! Thanks Jarrett!”
“Munster wireless is amazing. The most professional and courteous staff. I was in there 15 minutes and had my iPhone repaired for such a reasonable cost. Alex and Salma are knowledgeable tech professionals. When I asked Alex the reason for why my phone was messing up, he explained in detail. No need to shop around for Your phone, computer, or tablet repairs. Just come see Alex and Salma at Munster wireless in repair. thank you so much guys, you saved me time and hundreds of dollars.”
“Liseth when I had enter the store she greeted me w/ a smile she help me to change my due date I'm so happy, also she told me about upgrade for my phone Yes I will be back Thank you for good communication...”
“Zack is such a gentleman he helped me with issues that I was having with my phone. He was really patient and professional.Anyone who’s coming to this store ask for Zack he’s the best!”
9:30AM - 2:30PM
21750 Main St Unit #5, Matteson
Electronics
“My car radio went out and Brian was able to get it up and running. It was an extremely difficult task, but Brian is so dedicated and passionate about his work. He kept in touch with me through the whole process. He also is a really genuine guy and if you have any electrical problems, he is definitely The man for the job.”
“I had a question about my phone, and Desmond was very professional and took his time out to answer any questions that I had. I also told the store manager that he deserves a $10 raise.”
“I've had the pleasure of interacting with Metro by T-Mobile's customer service team on several occasions, and I must say, they've consistently exceeded my expectations! Every time I've reached out for assistance, I've been greeted by friendly and knowledgeable representatives who have gone above and beyond to resolve my issues.
Their response times are incredibly quick, and I've never been left waiting for long. The team is patient, understanding, and takes the time to listen to my concerns before offering tailored solutions. They're proactive in addressing potential issues and have even offered me personalized tips to optimize my phone's performance.
What impresses me most is their willingness to help and their positive attitude. They're empowered to make decisions and take ownership of resolving issues, which is refreshing. The online support resources are also comprehensive and easy to navigate, making it simple to find answers to common questions.
Overall, Metro by T-Mobile's customer service has set a high standard for the industry. They've earned my loyalty and trust, and I wouldn't hesitate to recommend them to anyone looking for reliable and exceptional support. Keep up the fantastic work, Metro!"
stars”
“I came to this location and feel welcomed and helped me get what I needed is the 2nd store I visited but definitely I will come back to this store and sales rep Oscar was very nice helpful and respectful with me. I will recommend this store to everyone because of the customer service I received from Oscar that’s why I gave a 5 ⭐️⭐️⭐️⭐️⭐️, thanks Oscar for your help and service”
“This group is an outstanding company. We called them with an emergency and they were able to send out an experienced tech who was able to secure the issue. Highly recommended!”
“I have no problems with Steger or Cal City Aarons. Their staff are respectful and accommodating. The dryer has issues with leaking oil on my clothes. However, it came from another location. They are all great!”
“The service was welcoming and professional. The store rep carried a positive energy about him that made the business pleasant. Great deals for exchanges of service. Thank you.”
“I had to give them five stars because the lady TK is awesome!! I asked for a specific request and she made it happen. She’s very thorough, polite and professional! I’m sad to see you go to a new location, but I’m glad that I was able to do business with you at this location. Good luck with your future endeavors”
“My sales person during checkout made me realize there is still hope for humanity! This young female was alarmingly happy to do her job—at first I thought she was a fresh hire because she was too accommodating yet young! Wrong. She had been with the company for awhile as she revealed during conversation she helped me with my target circle app. I’m in Target as much as the next person and have tried to adapt to certain personalities. But in Targets defense, it has always outperformed Walmart. Always. But this employee should definitely be a Team Leader. Great service.”
“had an amazing experience at the Metro by T-Mobile store thanks to Tanzim. He was very friendly and made sure I understood everything about my new phone plan. Kudos to him!”
9:30AM - 7:30PM
17647 Torrence Ave Ste 9, Lansing
Electronics
“Leo was here when we got there. I can only recommend him at this moment. He is a very professional and helpful guy. I cant thank him enough. He switched our phones from bootleg boost and made the whole changeover easy. Cricket has a 4 line for $100 with unlimited data. So far so good. Excellent reception and fast data.Forgot to mention. This store was the only one in the area to carry iPhones in stock. Boost or Metro has none in any of their stores in this area.”
“the service they provide in this location is amazing the manager Victor and his rep Paola go above and beyond greeting everyone with an amazing attitude i highly reccomend it”
“Omer was extremely helpful and knowledgeable about his store and up to date on products. He éxplained metro flex to me and gave me some great device recommendations. This is another great store to hit up if you are in the neighborhood or looking for some great deals.”
“Our representative was amazing. Not only was she extremely professional and very personable, she was very understanding. I would recommend this location to anyone. The entire opening team on 4/19/24 that worked in front of store was amazing.”
“I want to express my sincerest gratitude to Brandon W. for highly exceeding my expectations! He went above and beyond to make sure that my questions were answered thoroughly and that I was well taken care of! Whenever the service is this good and thorough, I don't mind waiting one bit. I appreciate Brandon for taking his time to ensure I was completely satisfied with my purchases and understood my options. It was so refreshing not being sold to. He really cares about doing what's right for the customer, not just sales. I highly recommend!”
“I was given a small table unit as a gift, it’s spectacular. I use it all the time, great for background music while playing game with friends or family. Perfect nostalgia!”
9:30AM - 7:30PM
6406 Calumet Ave, Hammond
Electronics
“I recommend going in when the manager is there shes amazing! gave me a great deal on my phones and she set everything up for me and had me out the door in under 30 minutes! amazing job and amazing customer service !”
“As soon as we walked into the store we were acknowledged. The reps greeted us and said they will be with us soon. They were kind and attentive to our concerns. This was a pleasant experience.”
Open 24 hours
425 Sauk Trail, Park Forest
Electronics
“Very convenient! I walk to this 7-eleven all the time with my grandpa & we love getting a bunch of snacks! I can say some foods are a bit pricey but that’s the only compliment I have. All the workers are chill & willing to help you & answer questions if asked & I will be happily buying more sandwiches from here any day. ?”
“I highly recommend this location. Never was turned in the wrong direction.
I recently had the pleasure of interacting with T-Mobile's staff MONIQUE in lansing, and I must say that I was thoroughly impressed with the level of professionalism and knowledge displayed by her. Not only did she exhibit great patience in addressing all of my queries, but she also provided top-of-the-line guidance that exceeded my expectations.
I can confidently say that T-Mobile's staff set a high standard for excellence in the industry. THE TEAM IN THE STORE professionalism, knowledge, and willingness to provide top-notch guidance make them a standout choice for anyone seeking exceptional service. I highly recommend this location. Never was turned in the wrong direction.”
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“The owner is an amazing person and I love supporting his business whenever I can. The employees are friendly, there’s plenty of snack options and the parking lot and inside of the restaurant is pretty tidy. The deals on the 7/11 app are amazing and definitely worth it.”