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“Staff is always very efficient! One qualm I did have was reusing a box owned by USPS and I didn’t quite see the issue as to why I couldn’t use it? If someone could let me know I would appreciate it :)”
“Marty helped me out when I had yet another Amazon return, and I'm sure with the volume they get at this store they are over it ? but he was helpful and kind and acted like I was the only person he'd helped all day. Thanks again!”
“Shipping done right, excellent prices, great customer service. I have used Larry Services for years, shipping is fast, and he will even pick up your cargo if needed.”
“I cannot remember the last time that I had such quality customer service at a printing and shipping facility. The service is fast and personalized; the employees are friendly and very competent. I will never go to any other location but this one because the manager really knows how to run a business! I’m thrilled with my experiences here.”
“After reading reviews I was a bit skeptical of the service I would receive. I went to drop off a prepaid heavy package, and an employee opened the door for me. No complaints here.”
“Can’t say enough about Jeff and the team at this Fedex location! I drive all the way from Elgin to get my posters printed. They are all so kind, attention to detail and just pleasant to be around.”
“I experienced courteous and pleasant customer service. I had a very large box in my arms when I approached the door of the UPS location. An employee was kind enough to open the door for me. I was pleasantly surprised. I was greeted by those working inside as well. I would definitely recommend this location.”
“I recently visited the FedEx store and had a great experience. Everything went smoothly, thanks to the polite and efficient staff. They were knowledgeable and made the process quick and easy. I highly recommend this location for any shipping needs.”
“Great people. Always friendly and helpful. They offer a lot of different services, but I only am using this store for a P.O. Box currently. Never had an issue and the rent is cheap!”
“The staff member was extremely helpful with my print request, he provided some helpful guidance and the communication was great. Thanks to his help and effort I was able to get signs printed and cut within a short timeframe, I was so thankful. I am also thankful for the convenience of FedEx printing services including uploading my design document online. It saves me money to be able to simply be able to print the end product.”
“I very much enjoy picking up my mail here and shipping out. Everyone is so nice and friendly. Bella makes you feel important just because she remembers your name. Michelle is super awesome and always answers the questions I have. It's just a great place to do anything you may need from shipping to notary to sending a fax making copies or even dropping off their Amazon package returns.”
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“I recently came in, and witnessed two employees being berated by a woman. I just want to say that the professionalism and patience exhibited by both women was amazing. If it had been me, I wouldn’t have been able to keep my cool being spoken to the way they were. It takes a lot to keep a level head when someone is speaking to you like you are beneath them. I was honestly appalled with the way they were being treated. People - do better!!
I have ALWAYS received amazing customer service at this store and I give props to the employees for handling the situation with calm, kind, professionalism. I come here often and I have never had any issue.”