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9AM - 5:30PM
3310 N Cunningham Ave, Urbana
Internet Service Providers
“My experience with Volo Internet has been great. They're just as good & experience the same ups & downs as other carriers..outages, lag time, etc..overall, they've remained consistent, and price wise, still excellent!”
“I was switching from Verizon to T-Mobile and was having some problems with the telephone number transferring. After three hours it still was not resolved, and although I was very anxious and frustrated, Malik was calm and professional through the entire process. I did finally get my number back and I just can’t stop thinking about how great Malik was during this entire situation, he was professional yet personable I’d give him 10 stars if I could.”
“The customer service I received from from Liz at the Champaign Tmobile was next level. I watched her clean the lent out of my phone so she could charge it for the data transfer and she gave me frequent updates while I waited. As someone who is also in customer service I felt very taken care of. Please give Liz a raise!!!”
“Overall the staff at this location were very helpful and polite! They knew what they were talking about and helped me walk out happy with all my information on my new phone! Definitely recommend this location :)”
“I had a LOT of trouble setting up my new IPhone so I brought it in-store to get some help. Ebony was the one who assisted me and she was spectacular. She was very kind & helpful and she was extremely patient. She honestly made the experience 100x better as I was there for over 2 hours.
Verizon~ if you see this, she 100% deserves a raise!! We need more people like Ebony!”
“We've had Pavlov for the past year and it has been way better than our last carrier.The service and billing is super easy and have had a a minor problem once that was immediately repaired”
“Thank you so much Drea you saved my life I really needed to pick up my Internet kit and I made it at 7:01 and she still helped me !! Outstanding customer service !!!”
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“This is my favorite T-Mobile store ever. Tes is Beyond phenomenal. Her customer service is the absolute best that I’ve ever had. And the store is always so neat and tidy. Ms. Tes Deserves a raise and any top employee accolades”