Verizon associates are consistently described as kind, respectful, and knowledgeable. They provide clear and concise explanations, answer questions thoroughly, and are efficient in their service. Staff members are noted for their patience and professionalism, often going beyond expectations to help customers. The associates are also commended for being respectful and kind to children, making the experience better for families. Interactions are highlighted as good and respectful, with associates offering helpful plan reviews that can save customers money. The service results in customers getting excellent deals and remaining loyal to Verizon.
Outstanding customer service. Super friendly with patience. Reese went above and beyond by spending extra time with us to make sure everything transferred properly.
May 2026
Very courteous help! My issue was dealt with in a matter of minutes and I was out the door.
April 2026
Reece was awesome helped me as much as he could and pointed me in the right direction for what you couldn't do himself