AT&T Store in Vernon Hills offers a wide range of products and services to keep you connected. They provide phones, tablets, smartwatches, and connected devices from top brands. Customers can enjoy flexible prepaid phone plans with no annual contract or credit check. The store also offers popular unlimited data plans with nationwide AT&T 5G service. The standout feature of this AT&T location is the exceptional customer service provided by the representatives. Erick Santillan, in particular, has been praised for his competence, knowledge, helpfulness, and professionalism. He is described as making customers feel valued and taken care of, with one reviewer stating he should train other representatives on proper business conduct. Other representatives, such as the service rep who assisted with a SIM issue and the manager, have also received high praise for their courteous, knowledgeable, and above-and-beyond service. Customers consistently recommend visiting this AT&T store in Vernon Hills, especially to work with Erick Santillan.
Good customer servicio by Daniel he is so good. Thanks Danny..
July 2024
Service rep was very courteous and answered my questions related to sim issues. She went over and above in suggesting that my name on the account be updated to my full name to match my other formal ID's such as drivers license and passport. She made the necessary changes. Kudos to the team in Vernon Hills.
July 2024
Just a short note of praise for the outstanding service provided at the Vernon Hills, Illinois location by Erick Santillan. His patience with me ,being somewhat technologically challenged, was kind, cons iui debate and professional. Erick has proven to be a valuable asset to AT &T. I wish him and the organization continues... read full comment
