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“I had work done in my garage and porch and needed storage while the work was completed. The storage pod was delivered on time but the work on the porch was delayed several times resulting in the pickup of the pod being delayed twice. I had to reschedule the pick up twice. Dave at Mobile Storage Solutions was easy to work with and the pickup of the pod also went smoothly.
The pod was in great condition and I would use them again when the need for a storage pod arises.”
“We’ve been very happy with our experience at this storage facility. The location is convenient, the rates are reasonable, and it has been a great solution for our storage needs.
Whenever we’ve had a question or needed assistance, Wendy and Jessica have been wonderful to work with. They are always friendly, professional, and quick to help, making everything simple and stress-free.
We would absolutely recommend this facility to anyone looking for a convenient location, fair pricing, and outstanding customer service!”
“I've been very happy with Metro Storage. Clean, safe, well maintained, nice amenities like the indoor dock, and the friendliest service from Kim the manager.”
“Worked with Kristen and she was amazing! She responded to my text in a timely matter and she answers all of my questions. She took me on a tour and let me know of all the available units. Highly recommend working with Kristen.”
“Mary at the office was helpful beyond 5 stars. She called me the day I registered online and we completed the rental process on the phone. On my move-in day she showed me my unit and explained all I needed to know. I was on my way in a few minutes. Exceptional service. Thanks.”
“This Mundelein storage facility is well lit, clean, solid brick, and easy for me to access but the main reason I rent here is Sammy. He is knowledgeable and attentive, and his upbeat personality turns StorageMart into a pleasant place to visit. Outstanding service is rare these days so it’s good to know I can count on Sammy.”
“Cathy and her team did an outstanding job for me. I moved out of one of my units and they could not have been more helpful. I have another unit and I know it is under great care.”
“I recently had an extraordinary experience with this location, Ms. Kari was very helpful showing me where my unit was at, cleaned it almost right before I got a chance to move in. They use a very interesting combination of Fabuloso to ensure the storage facility stays smelling great and maintaining an extremely high level of cleanliness. Besides that I also got to meet Ms. Berly who very enthusiastically waved hello to me while I was getting a couple tools from my unit, she also came out to introduce herself and even helped me with a couple of things. Overall it was a very rare experience for a storage facility to have such high levels of client interaction and amazing client experience.”
“Me and my fiance needed a storage unit and Sonrita helped and explained everything with no problem. very nice lady and always asked if we need anything just call.”
“The lady working there was a great help and assisted us with everything we needed no complaints, the facility was clean and smelled good looking forward too keeping this unit for a while here”
“Excellent service and advice from, Wendy, the front desk person. She was great helping with everything I needed to know about the entire process, from online rental to walking me through the ins and outs of accessing my unit and using my app!”
“Very clean and well-maintained place. Easy access and plenty of space to pull in and out. Friendly staff and great service. Very convenient and comfortable. Highly recommend!”
8:30AM - 5:30PM
520 W Colfax St, Palatine
Self Storage
“Came to view a unit and Joel was super helpful and helped me find the perfect one for me. Explained the process and the numbers, showed me around and I Cant wait to move into my new unit!!”
Open 24 hours
1385 East Dundee Road, Palatine
Self Storage
“I was moving out of my storage unit it and needed help moving a few things instead of saying no Rick came right out and helped no questions asked. His customer service was the best I have seen in a while! Thanks Rick!”
“Warm welcome and informative. The process was quick and easy and the storage is plenty of room! The staff went above and beyond to ensure I was happy with the price and space.”
“Theo, the site manager was incredibly helpful & pleasant. And the lady i spoke on the phone with was as well. The facilities are very clean, brightly lit and well maintained.”
9:30AM - 6PM
2121 Shermer Rd, Northbrook
Self Storage
“Extremely clean and nice facility. Vincent was very friendly and showed us the different storage unit options before committing to one. Also he was very informative and walked me through all the information clearly. Would highly recommend using this facility.”
“The storage complex is very clean and everything is in great working condition. But even more impressive is the assistance provided by Kevin and Cassia at the front Office. We highly recommend this storage facility.”
9:30AM - 6PM
13000 Rockland Rd, Lake Bluff
Self Storage
“Great experience! Mila helped me and my brother get our stuff in the place, showed us the sizes well, and helped us get the best deal on the unit! Would definitely recommend”
9:30AM - 6PM
2021 Waukegan Rd, Deerfield
Self Storage
“Very nice man! He helped me find my storage unit quickly and efficiently and gave me a clear run down of the layout of the unit! Overall he made my time here very easy!”
“I chose this Life Storage location a few weeks ago because of the reviews, and the reviews were NOT just hype. Marty is a helpful and courteous man who is a wealth of information and always friendly. This place is clean, well-lit, and the atmosphere feels safe. The only thing I think could be changed a little is that the overhead garage door stays open longer than it should after the eye has been cleared, but I am new to this storage stuff, so maybe there is a good reason for that. Otherwise, Marty is truly an asset to the company and this location is bright, clean, and wonderful.”
“I walked into the front desk asking for Jessica.l hadn't met her before, but because she has so many great reviews on the website I wanted the same. She didn't disappoint. She offered suggestions, no pressure. Got the perfect lease for my storage needs. Great job!”
“Julie was incredibly helpful throughout the entire process. She went above and beyond to help get our storage matter resolved quickly and made everything easy to coordinate. Her responsiveness, professionalism, and willingness to assist were truly appreciated. Excellent customer service—thank you, Julie, for all your help!”
“Have been renting a storage unit since February of 2026 and everything has gone smoothly. There were some details that needed to be worked out about 5 months in but Eric and Milo helped me out to get it done in my favor.”
“Jordan the area manager found the right Extra space facility for me in my area , Jennifer the asst Manager on site was excellent I was originally going with a smaller unit but Jennifer helped me find a bigger unit in a better location to store my vehicle which I very much appreciated!”
“I have had issues with this facility. There are never enough carts and when you finally come across one four buildings down, it only goes in One Direction, which is diagonally. I accidentally left my phone on my desk at work. I needed to get into my unit. This facility does not have anyone in the office, but you can speak to someone through the kiosk. The person who helped me was very friendly, patient, and was able to get me into my unit, even though I didn’t have my passcode. I am very grateful I was able to get in.”
“Move in and out was easy. Larry Kane was helpful verifying check out (remotely) when I returned home from Illinois.
Getting hold of an actual person on the phone was not easy, as you are directed to general iStorage phone number and often get disconnected if you are not quick in responding to their customer service robot!”
“I got to give a shout out to Samantha Adams. She’s attentive, takes her time, and get the job done well and have you thoroughly satisfied. She definitely can S.A.C
(Satisfy A Customer). Thanks for excellent customer service ?”
“It took me quite some time, but I was finally able to find a storage location that is worth it. I called many places. MANY. When I called this location, Jesse absolutely blew me away! He was kind, extremely informative, very welcoming, and just wonderful. Compared to many other places, I was astonished. I don’t think I have ever had a more pleasant interaction. Based on his customer service alone, I chose this location. I drove an hour from Chicago just because of him. Thank you, Jesse! I appreciate you and your help!”
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“We had a great experience! Mr. Bill is very kind, patient, and attentive. He offered us reasonable prices and the best prices compared to other places around. We highly recommend him!”