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“Me and my fiance needed a storage unit and Sonrita helped and explained everything with no problem. very nice lady and always asked if we need anything just call.”
“Awesome product backed with professional attitudes and true service.
100% recommend and will be buying these for my real estate clients. They are THAT GREAT!”
“The staff are amazing with knowledge and true customer service. Friendly, great compassion and super caring for their customers. It is an uplifting g experience dealing with this facility.
Thank you for your wonderful support you always show.”
8AM - 4:30PM
847 Deerfield Pkwy, Buffalo Grove
Self Storage
“Closed out a storage locker this morning. This facility is always spotless, well lit and carts available at the door. Kimberly was kind, thoughtful and helpful. She remembered my late husband very well and went “the extra mile” to facilitate the move out. Highly recommend.”
“I’ve had a great experience with this Public Storage. The facility is clean, secure, and very easy to access. I like that 24/7 access is available when needed, and the app works well. The staff was friendly and took the time to explain everything clearly. Overall, the service has been excellent, and I would definitely recommend it.”
“What brought us here was the AMAZING price! The easy access to unit, large doors, truck bay. Clean. Great neighborhood. Climate controlled. And helpful staff. I would rate a 10 if I could!”
“It was my first time renting a storage unit, and I was a little nervous, but Wendy made everything so easy. She was incredibly helpful, polite, and welcoming. I left feeling much more comfortable and confident. Thank you, Wendy, for such a great experience.”
“The Gentleman who assisted me was outstanding, courteous, efficient and very kind. He knew his stuff and the facility is SUPER clean, and everything was very easy, from entering and access to storage. I highly recommend them! (Libertyville facility off Park Ave)”
“The store manager, Kari, is amazing. This was my first time ever renting a storage space, and she made the process so easy and understandable for me. Kari was also incredibly thoughtful. When she saw that my unit was on the complete other side of the building, she offered me a much closer one, and this made such a huge difference. I trust this location so much, and I would recommend it to all my friends”
“We used Extra Space Storage on 1255 Townline Rd. Mundelein, to store belongings for our daughter and son-in-law, who are moving from Ohio.
Chris was SO helpful to us. Not only did he help us decide what size storage to get, he personally walked us over and showed us everything. I had been calling him several times and he was always kind, patient and friendly.
When we had to get the bigger storage because we needed the space, he drove us over to the new unit and showed us everything. I have never met anyone as personable Chris, who goes out of his way to help people.
The building itself is secure and clean. The security cameras are a plus. We rented a well-lit, indoor climate-controlled unit that you can just drive up to. It’s a piece of cake!”
“Michael was very friendly and helpful with the process of obtaining a storage space! Should you need a place to store your belongings, I highly recommend coming here!”
“I recently had a very positive experience with the facility's new manager Vincent and Jeffrey. Both worked with me to clear up misinformation given to me by past management and to move into a new unit with a better location. They were very professional and pleasant to work with. It's good to know this facility is managed by such a great staff. The entire facility is kept spotless and is a pleasure to enter.”
6AM - 10PM
880 E Rollins Rd, Round Lake Beach
Self Storage
“I was very impressed with the great service Chris provided me and my husband. He was very friendly, professional, and knowledgeable. I would highly recommend Metro Storage.”
“Laura is outstanding!!! She helped me secure 3 storage units with little to no advance notice. I would highly recommend this facility for your storage needs. All of the storage units are clean and easily accessible.”
“I moved to a bigger space and I have to say Jeffree was absolutely fantastic and was such a huge help with knowledge of the facility and knowing exactly what new storage unit I needed, & also so kind to offer hot chocolate and coffee while we were moving! Huge thank you to Jeffree!!!”
“I chose this Life Storage location a few weeks ago because of the reviews, and the reviews were NOT just hype. Marty is a helpful and courteous man who is a wealth of information and always friendly. This place is clean, well-lit, and the atmosphere feels safe. The only thing I think could be changed a little is that the overhead garage door stays open longer than it should after the eye has been cleared, but I am new to this storage stuff, so maybe there is a good reason for that. Otherwise, Marty is truly an asset to the company and this location is bright, clean, and wonderful.”
“I’ve been renting with storage mart for years and as of recent it has been an absolute pleasure working with Tom and Sammy they are very professional and kind thank you guys”
“Mila, the office manager is first class, she guides you through the process of making the best decision on your unit. I highly recommend this facility for your storage needs. Mila will take care of you and your unit!”
“Sales person was personable and knowledgeable about space - allowed me to hold the space pending my in person review. Julie the store manager was able to give me a tour of the space and lock in the most favorable terms based on my situation. The site was clean and spacious to allow easy ina nd out. Great place - steps above the competition. Scott”
“From the moment I entered the main office, which was very clean and organized, the employee who attended me was very respectful and greeted me with good afternoon. He gave me good directions and took me to the unit I had indicated. The hallway area was also very clean.”
“It’s nice that there are actual people there to talk to. Lots of places are replacing people with robots and machines that don’t know or understand human compassion or logic, so it’s nice to have my belongings at a place with real people managing the grounds and making sure everything is the way it’s supposed to be.”
“Everyone at this Public Storage location has been extremely friendly and go out of their way to be helpful. My unit is as promised, no hidden charges. Owners are attentive. I would rent from this facility again. I have dealt with both Mike and Kayla and they have both been great:”
“Eric Arias was very helpful! It was our first time renting a storage unit, and he took the time to show us the space and guide us through the entire process. He also made it very easy for us to switch to a climate-controlled unit. We’re very happy with the customer service!”
“I have been going to this storage for a few years now and I have never meet such sweet and nice people in the office till now Jenny took care of everything I needed and she was very professional and very kind. She was awesome I recommend going to here. Thank you Jenny for your help.”
“While the price became a little too high with the increases, the star of the show was Larry Kane. He is an actual person vs the typical robotic associate. Hang on to him…and maybe lower the price increases ;)”
“I got to give a shout out to Samantha Adams. She’s attentive, takes her time, and get the job done well and have you thoroughly satisfied. She definitely can S.A.C
(Satisfy A Customer). Thanks for excellent customer service ?”
8:30AM - 5:30PM
520 W Colfax St, Palatine
Self Storage
“CHRIS AND JOE walked me through everything I needed to know and then Joe took me through a walk through the facility, which was amazing nice and warm. Looking forward to having my stuff here. Everything was easy Peezy for signing up and getting access to the building right away five star experience with a cherry on top”
“Antoinette was my contact person on the phone and was knowledgeable and very patient with me. When we went to the storage the first time , we decided we needed a larger unit. Antoinette was there and changed everything for us. She made it so easy.”
“Viviana has restored my faith in customer service. An absolute star. I came in with a complex situation that felt so puzzling and dead end. She was not only beyond professional, but empathetic, patient and kind. Thank you so much for your help!!”
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“Great experience at Extra Space Storage. Kevin was very professional, friendly, and helpful throughout the whole process. He explained everything clearly, answered all my questions, and made renting the storage unit quick and easy. Customer service like this is hard to find these days. Highly recommend this location!”