Printing Services in Vernon Hills, IL

“I have been using Hemant and this UPS Store since it opened for everything from notary services to purchasing shipping supplies to sending packages. I am always happy to have an excuse to go in and see Hemant. I could buy packing supplies a little cheaper elsewhere, but this store is super convenient and Hemant is awesome!For the first time this week I used Hemant for something more important: to package an expensive item for shipping (via FedEx). Hemant was great in that his price was reasonable, he did it quickly and let me send him a FedEx label and schedule a FedEx pickup at his store. I felt like this was very customer-focused concierge service that was well worth the price.Unfortunately, the $2k alabaster sculpture arrived to the receiver damaged. It was insured for the full amount through FedEx and a claim has been filed with all relevant photos and info.I called Hemant to let him know what happened and that it appeared to me and the receiver that there was not sufficient packing material and the claim could be denied by FedEx as a result. Though Hemant said he thought he packaged it sufficiently, he took the tough news in stride and asked to send the photos of the damage and keep him updated on the insurance claim.I have such high regard for and faith in Hemant that I am leaving this review knowing that if FedEx does deny the claim, Hemant will do the right thing and pay for the item in full. He is that kind of person and businessman.The character of people and businesses only shows its true colors during trying times and when mistakes are made. I have the utmost confidence that Hemant will make it right, if necessary. I will update this review accordingly.”

“This place is amazing!Always so accommodating and they do a great job printing my original art work on watercolor paper!Yesterday I stopped in with one of my paintings to get it scanned and possibly some prints made on a tight time frame and Samantha was so accommodating and got my order done!Thank you!!!”

“If you’ve been to one, Staples, you’ve pretty much been to all of them! They all carried the same huge stock of office materials, which include basically everything you need to run office at work or at home.The difference at this store was the staff! Although it was 15 minutes before the closing of the store and I’m sure they were tired. They were still extremely helpful, courteous and Knowledgeable of their products!”

“I want to give a special shout-out to Shakena! She had solid communication and made my online order to collection seamless! This location is always polite, efficient and convenient! The materials printed and laminated were great quality and allowed me to cut and customize later at home. I sent this order in yesterday and it was ready this morning. Shakena gave me a call to let me know everything was set for me to pick up at my convenience. Thank you!”

“I shop here once every couple of months, and use the UPS counter as well. I had a great experience here on 12/26/2022. A shout-out to Asa for being a great Cashier. I'll definitely come back here soon the next time I need supplies.”

“I am writing for my mom who comes to this location so often. She is older and her English is poor. But I can't tell you how much we are thankful to Shakena. She is always so patient, understanding and helpful. She explains everything to my mom and helps her with printing and mailing. It's a huge relief for me (living in a different state) knowing that such great people work at FedEx.”