Ross Dress for Less offers a wide selection of the latest fashions for family and home at 20% to 60% off department store prices. The store features popular brands and great deals, making it a popular choice for bargain shoppers. However, the shopping experience can vary. The store is often large, busy, and somewhat disorganized, with a messy layout and limited variety compared to other locations. Staff members are sometimes slow, unfriendly, or unhelpful, and customer service can be disappointing, especially during returns. Management is described as weird, with some staff not assisting customers promptly. Despite these issues, many shoppers appreciate the reasonable prices and the chance to find good deals, especially on men's clothes, even if the selection is not always to their taste. Overall, Ross remains a go-to store for those seeking affordable fashion, though the shopping experience may sometimes be challenging.
