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“The frontdesk was lively and attentive. They also have a person updating the wait times and explaining the delay, which we greatly appreciate. The car we had was awesome. The system is organized and easy to navigate.”
“We want to thank Jesus Tello for their incredible help in providing us with a van for our special day. The process was smooth from start to finish, and they went above and beyond to make sure everything was taken care of. They were professional, and truly made the rental experience stress-free. We couldn’t be more grateful for their support and highly recommend this service to anyone in need of reliable transportation!
-Anthony & Daniela”
“This is the best shop in Chicago! I have taken my Mercrdes-Benz to this shop since I moved to the city in 2021 and have had excellent, knowledgeable service every single visit. Today was especially wonderful as I blew out a tire and had suspension damage in Evanston on Ridge Rd. constructuon and need to be back out on the road. In by 8 out by 1:30! Hooray!!”
“Not much of a writer on these things but because of the great experience I had with enterprise I figured why not, they deserve it. From the beginning to the end everything was quick and easy… perfect! To add after several flight delays and hotel imperfections that I had to change my room it was good to have one non issues experience in my travel so thank you Enterprise, keep up the great work and thank your staff!!”
“The Countryside Enterprise location treated me extremely well. It was my 1st time booking through Expedia so I didn’t know what to expect but I was pleasantly surprised to by the ease of the process. The entire rental and insurance was handled through Expedia so all I needed to bring was my DL and Debit card. They took a $300 deposit and I had to show the insurance documents. I worked with Daniel Burchsted who was quite literally the best Enterprise employee I’ve worked with! He was very helpful, prompt and knowledgeable. He ushered me to a brand new car, helped me set up Bluetooth, & did thorough inspection of the car with me. The whole process took about 10 minutes or less! This location also let me return the vehicle after hours in the Dropbox. All in 10/10 experience, I will be renting from the Countryside location again hopefully I’ll get to work with Daniel too.”
“Great car and great customer service. Was running a bit late to return the car and called ahead. Was very accommodating. Would definitely recommend for car rental.”
7:30AM - 5:30PM
540 N Cass Ave, Westmont
Car Rental
“The Enterprise car rental process was completely seamless. I arrived at 8 o’clock for a reservation early, which was booked for nine, but since I was the only one there, the woman at the counter was able to process and get me in my car within five minutes. I also had a very nice rental car which was upgraded. The process of returning the car on the weekend was also seamless. There’s no doubt that Enterprise hires the nicest and competent staff that is delightful to customers.”
“Another rental from this location and another pleasant experience. Cannot say enough good things about this team!! I always have a great experience renting from this Naperville location. Shout out to Alex, Alex, Eric, Isaiah. Great customer service. Highly recommend!”
“We had a great experience renting from this location. The overall process was simple and fast. The vehicle we needed was not available so we were offered an upgrade. All questions and concerns were addressed and taken care of immediately. Noah was very helpful and we would definitely rent from here again.”
“Quick, kind, and polite. Brian set me up with the right car for the trip and advised me on toll booths, as I’m not familiar with the area.Thanks to Brian and his professionalism, I would highly recommend SIXT to anyone needing a rental.”
“Park Ridge Location is definitely clean, convenient, staff are friendly and professional. Will definitely use this Location as my future preferred Enterprise. Thank you”
Open 24 hours
10255 W Zemke Blvd, Chicago
Car Rental
“I searched for a 24 hour car rental and came across multiple rental agencies but chose to go with Alamo (Ohare Airport) location and they did not disappoint. I did everything online which was a breeze to navigate through. Reserved the type of car I wanted head out and to Alamo showed my license to a smiling representative and they directed me to a selection of clean ready to go SUV's. When I was done the return process was just as easy . Pull forward the attendant scanned the car in and said have a good evening and thank you for choosing the Alamo. That was the easiest and most pleasant experience I have ever had renting a car. Thank you Alamo!”
“From start to finish, this was a really great experience. The reservation process was easy, and when I arrived at the location, everything was smooth and efficient.
The gentleman who helped me was kind and welcoming, made eye contact, and took care of everything quickly. I came in after a rough morning, and his professionalism and warmth genuinely turned my day around.
The car was clean, comfortable, and exactly what I needed.
Overall, it was an easy and positive experience, and a great reminder that simple kindness goes a long way. I will definitely be back to rent from this location again.”
“Our neighborhood Avis has come a long way since I started using them many years ago. They’ve always had good or better employees, but now are much more consistent with having cars and being open posted hours, etc. Happy to give them my business!”
“Diego and Kejuan at the Downers Grove enterprise went above and beyond for me i left my id at home and they waited patiently until my wife arrived,they were courteous and made the transition great!!!”
7:30AM - 5:30PM
950 S Roselle Rd, Schaumburg
Car Rental
“Was very satisfied with the service I received from this enterprise location. My advisor, Liz, was very very kind and patient. She gave me several options of cars to choose from and even let me switch the car when there was a cigarette smell in the initial car. The man I spoke to over the phone/and front desk was also extremely kind. Very conveniently, they work with crash champions nearby and offer rides to and from the location. Thank you !”
“This location deserves 10 stars
The gentleman Shiva is always doing the best to help his costumers and he is very professional!!!
This is my number 1 location in and out state rental car!!”
“Personnel at Elmhurst location were helpful, great attitudes, and quick to get us a rental car, so we could be on our way. We will always choose Enterprise, and refer friends and family to them!”
7:30AM - 5:30PM
404 Roosevelt Rd, Glen Ellyn
Car Rental
“Benji offered amazing customer service from the first time I called in with questions about my reservation to giving me a ride home after returning my rental. His surpassed my expectations of going above and beyond”
“I rented a car from the Lombard branch last month and Vickie and her team did an excellent job. The car was clean both inside and out and the everyone was friendly and professional. Thank you!”
“This was the first time my band rented a van through Bandago, for a one-week Midwest tour. It was easy to order, the pickup and drop-off processes were clear and easy, and the folks at the local office were pleasant and helpful. Also, the van was great and comfortable! Would definitely use Bandago moving forward.”
“Mike was awesome! He was extremely attentive and helpful. An SUV was not available, but he found me a vehicle that suited my needs with all the bells and whistles. He cleaned off the car for me as well, as it was snowing a bit. He contacted me a few days later to check my status and asked if I wanted to switch to a different car. I appreciated that and said I was content with the car I was provided. He also refunded my initial deposit in a timely manner over the phone, which put me at ease! Great customer service getting picked up at the body shop, and it was convenient being able to leave my car at the shop once i picked up my car. Thank you! I'll definitely be back!”
“Vicky was a pleasure to meet, she was very helpful during our check out / in process. She made sure to reassure us with any concerns and questions that we had. She was very patient and kind with us and overall made our first
experience with budget great!”
“"I always choose this location when I go on vacation. The staff is very nice and helpful.
I've never had a problem with the rental car. I highly recommend this location."”
“My husband and I rented a car from Brookfield Enterprise Rent A Car last weekend. Everything went wonderfully. Both of the employees we dealt with did a fantastic job going through our rental agreement, ensuring we had a clean and safe vehicle and then a quick return experience. I would definitely recommend using Brookfield enterprise rent a car whenever you’re in that area.”
Open 24 hours
5113 N East River Rd #2e, Chicago
Car Rental
“I recently had an outstanding experience with One Way Car Rental O'hare From the moment I made the reservation to the time I returned the vehicle, everything went smoothly.”
“I dont normally write reviews online let alone for a car rental company but i gotta give credit when credit is due. I've been renting from this location for quite a while now and I'm always satisfied with their service. On my last rental i requested a big SUV with a big cargo trunk for a family trip. I was originally given an Expedition, and i didnt really quite like how small the size of the back cargo is. Eddie came out to check up on me and ask me if theres a problem, when i told him i needed a bigger trunk cargo SUV, he immediately swapped the car with something more spacious. That right here is a great customer service. I will definitely use this place again and recommend it to the people i know.”
“Never had a problem renting a car here. One star deducted because we left a child seat in the back the last time we dropped off the rental. That was our fault, but they had pulled the child seat out of the car and did not bother to call us. It was for our grandkids, so we didn't realize we were missing a car seat until about a week later.”
Open 24 hours
10255 West Zemke Boulevard, Chicago
Car Rental
“Very easy to get there on the train, picked up a rental car inside and the entire area is spacious, clean, and modern. Was able to easily find my way in and out with the rental car.”
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“This Enterprise location often works with a nearby body shop I trust (Addison Auto Body). The car I was picked up in was very comparable to my car, and the pick-up was very timely with very little wait time. As we drove safely from the shop to the Enterprise store, the representative explained features that may differ slightly from my car to make sure I was comfortable with the car and fielded any questions. The representative made the paperwork process painless, getting me on the road to my next appointment within 10 minutes of arriving at the shop. The time for my car's repair was unknown, and they made it very easy to contact the manager directly to extend my rental. I had a few questions after driving the car for a couple days, and my calls were always answered with patience, reassurance, and understanding. Being able to leave the car at the shop without worrying about calling in or adjusting drop-off times due to unforeseen traffic took even more stress away from the process. Overall, they made a stressful situation involving my car much less stressful with the rental process. I hope I don't need their services for the same situation again, but if I do, I will not hesitate to call. Thank you!”