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“Total superior effort by the team at O'Hare from Nation Rental Car Especially the agent who checked us in when we returned the rental car. Customer Service at it's best”
“We want to thank Jesus Tello for their incredible help in providing us with a van for our special day. The process was smooth from start to finish, and they went above and beyond to make sure everything was taken care of. They were professional, and truly made the rental experience stress-free. We couldn’t be more grateful for their support and highly recommend this service to anyone in need of reliable transportation!
-Anthony & Daniela”
“Rental pickup/drop off very convenient. The vehicle was really good to drive and buying the Toll Pass worked out well. The personnel were courteous and helpful, thanks!”
“This is the best shop in Chicago! I have taken my Mercrdes-Benz to this shop since I moved to the city in 2021 and have had excellent, knowledgeable service every single visit. Today was especially wonderful as I blew out a tire and had suspension damage in Evanston on Ridge Rd. constructuon and need to be back out on the road. In by 8 out by 1:30! Hooray!!”
“Had to rent a car, the reservation was for a luxury vehicle but they didn't have any when I arrived but the rental agent John was very accommodating and took care of us. Thanks for good customer service.”
“We made a reservation and even though they didn’t have cars available when I arrived to the place, they still respected it and found me a car that was brand new and very clean. They provided great service and didn’t push me to get any extras.”
“Fantastic experience from the team at this location of Enterprise. Initially renting a sedan but they bumped me to a great SUV. It was super easy and quick to get the car and was very happy with their service. Highly reccomend as the team is incredibly friendly and made the whole process very convenient.”
7:30AM - 5:30PM
540 North Cass Avenue, Westmont
Car Rental
“I had a wonderful experience at this Enterprise! Katie was super helpful, picked me up from Gerber, and was very helpful and courteous. They got me back on the road in a seamless manner. Thank you!”
5:30AM - 12AM
Rental Car Center, 10255 W Zemke Blvd, Chicago
Car Rental
“Love it, recommend it to anyone. Everything went smooth and easy. The cars are new and clean. No waiting time, all workers are nice and polite. Pick up like 5 minutes, and return even shorter , so 10/10”
“Nextcar was great with regard to service and information. They provide curb pickup and dropoff and were very helpful with local driving, sight seeing tips. Have not used them before, but will gladly again.”
Open 24 hours
10255 W Zemke Blvd, Chicago
Car Rental
“Pickup took a bit longer than expected; car promised drove away as I walked up to it! Replacement drove up 10 minutes later and I was good to go.
What's the point of reserving a specific model car at a specific time if Alamo does not honor the reservation specifics?”
“Tyler was phenomenal during the vehicle return process. He was professional, courteous, and very helpful, taking the time to make sure everything was handled smoothly and efficiently. His attitude and customer service really stood out and made a difficult day much easier.”
“We have repeatedly used this particular rental center and have always had the best of customer service. We have been happy with the personalized attention and the vehicles we rent. Never any issues with anything!!!
This last trip coming home we actually had to use roadside assistance for the very first time. What could have been a very stressful situation........wasn't!!! What a very delightful experience dealing with that roadside company......and we were back on the road in no time.
So for us, everyone involved in this latest trip........more than 5 stars!!! We will continue to use Avis in St. Charles, Illinois for any and all of our vehicle rentals.....Period!!!!!!!”
“Great facility to rent a car, staff are courteous and very professional. No stress calm clean and organized environment. Nice car selection. Shout out of gratitude to Grant and Emmalena.”
“Shiva was fantastic to work with! We needed a rental at the last minute and he was able to get us exactly what we needed even though it was 20 minutes before closing time! I would highly recommend this location for anyone needing a rental!!”
“The best! Huge shoutout to Josh — super professional, helpful, and just great to deal with. He really knows his job and made the whole experience easy from start to finish. Everything was handled perfectly. Definitely coming back!”
“Was very pleased with the customer service in this location. I was working with Kole and he was a really pleasant person and worked with me for a couple of hours trying to find me a van after a different location failed to provide one (and I made the reservation months ago). He called multiple locations and was really considerate of the situation. Thanks to him our family vacation went well.”
7:30AM - 5:30PM
950 S Roselle Rd, Schaumburg
Car Rental
“Absolutely fantastic experience with this Enterprise location (Schaumburg on Roselle Rd.). I had a car rental for a good month and a half and everyone that I dealt with was very well trained and professional. I would definitely recommend this location and personally use them again.”
“Great experience. Staff seemed to have a genuine interest in customer satisfaction. Rented a Chrysler Pacifica S for a roadtrip and it was comfortable/roomy, great on gas mileage and smooth ride in the highway. I’ll definitely continue using Enterprise.”
“My family and I had a wonderful experience with this enterprise branch. I especially would like to thank Antwon for his excellent customer service.
I was running late for my drop off appointment that was on a Saturday. The appointment was for 12pm and my GPS had me arriving at 2pm. Mind you this particular enterprise is closed on Sunday so I was looking at a three day charge for a rental I no longer needed. I called enterprise and Antwon answered, he listened and told me that he would call me back. He went above and beyond and at the last minute was able to get my drop off appointment moved to 2pm. I made it there at 1:30 and was spared the 3 day charge that was staring down at me! The staff also calked me a on Monday to let me know that they found my daughter's lost book. Thank you Antwon for everything!”
7:30AM - 5:30PM
404 East Roosevelt Road, Glen Ellyn
Car Rental
“They were easy to work with and quite fast.
When I need a rental vehicle, they can be counted on to provide one with no hassle and mostly reasonable policies.
I don't love the toll pass pricing. I'd prefer if they charged based on usage rather than rental days. I passed on it for my last rental and took detours rather than pay for 7 days when I'd only actually be using it on 2 of them.”
“Vickie is very nice to deal with. Very focused on customer service and getting the customer into what they need. Very friendly and professional. I have used many different Avis locations in different states and the customer experience at this one is by far the best! Vickie also actually cleans the cars before handing them out which many other locations do not.”
“This was the first time my band rented a van through Bandago, for a one-week Midwest tour. It was easy to order, the pickup and drop-off processes were clear and easy, and the folks at the local office were pleasant and helpful. Also, the van was great and comfortable! Would definitely use Bandago moving forward.”
8AM - 5:30PM
1001 West Irving Park Road, Hanover Park
Car Rental
“Mike was awesome! He was extremely attentive and helpful. An SUV was not available, but he found me a vehicle that suited my needs with all the bells and whistles. He cleaned off the car for me as well, as it was snowing a bit. He contacted me a few days later to check my status and asked if I wanted to switch to a different car. I appreciated that and said I was content with the car I was provided. He also refunded my initial deposit in a timely manner over the phone, which put me at ease! Great customer service getting picked up at the body shop, and it was convenient being able to leave my car at the shop once i picked up my car. Thank you! I'll definitely be back!”
“Vicki is amazing !!! She is always pleasant and friendly and makes the entire rental experience a pleasure. I remember last time I rented the air conditioning was out at the office and the interior was like a sauna yet despite the heat she was still smiling. Gold star”
“Professional folks and a good selection of cars! The team members take to their explaining everything and make recommendations, sometimes wish they have more personnel on Monday mornings because they are busy and reduce the wait time.”
“Everyone was very friendly. My English isn't very good, but they made a real effort to understand me. The whole process was very fast, and as for the vehicle, everything was great. If I had to rent a car again, I would do it with them without hesitation.”
“Jacob was a huge help getting me set up for a road trip. He was friendly and knowledgeable - a car guy without a doubt. This Avis location is convenient and I’ll certainly use it again in the future.”
“I dont normally write reviews online let alone for a car rental company but i gotta give credit when credit is due. I've been renting from this location for quite a while now and I'm always satisfied with their service. On my last rental i requested a big SUV with a big cargo trunk for a family trip. I was originally given an Expedition, and i didnt really quite like how small the size of the back cargo is. Eddie came out to check up on me and ask me if theres a problem, when i told him i needed a bigger trunk cargo SUV, he immediately swapped the car with something more spacious. That right here is a great customer service. I will definitely use this place again and recommend it to the people i know.”
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“The rental pickup truck needed servicing. However, the staff at Enterprise - Villa Park responded and did a fantastic job making Enterprise my favorite rental company.”