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“This is a super well run and clean facility. Ron, the manager, is amazingly nice and helpful. I had never rented a storage unit before and he explained everything. 10/10 - would recommend.”
“Michelle was super amazing, knowledgeable about the different units, friendly!!!!! Will definitely recommend this place to my friends if they are looking for a storage unit to rent”
“This is the best storage experience I cud ask for being my 1st time having to store my personal and valuable things! Its alway clean! Marianne the Manager is amazing! Very understanding, very very kind, fantastic customer service and will make you feel at home and very welcoming! She runs this place like a real Boss! I give her 1000 Stars if I cud??”
“It was a truly excellent experience! The staff were warm and attentive, not only providing friendly service but also helping me resolve an urgent issue in a timely manner. Their support made the whole process smooth and stress-free. Highly appreciated!”
“First time renting a storage unit, I had no idea what to do or where to go. Ginger who was in the office, was very helpful and kind! She walked with me to my storage unit and showed me where to go next time.”
“Good prices, friendly employees, nice facility. Just moved my RV there as last place it was broken into and also had convertor stolen wanted a more secure place and this seems like it will work nicely.”
“The women at the front desk was so kind and helped me and my wife a lot especially since it’s our first time using a storage unit and walked us through everything kindly and efficiently !”
9AM - 4:30PM
1205 S Neltnor Blvd, West Chicago
Self Storage
“Craig and Mike helped me get into my unit
Professionally and quickly. I was on the way to work and they expedited the process. I was very pleased and impressed with how they got me the unit showed me the property and got me to work!! Thank you fellas”
“Shannon provided me with great customer service and thoroughly explained everything in the process of renting a parking space for my trailer. She was very courteous and answered all of my questions. Process was quick and easy.”
“Henry is nothing but outstanding. My husband has been with the company for years and adding me his wife to his policy and for our unit has been nothing but phenomenal. No headaches. No time consuming processes for anything. Henry has made it a friendly environment and is very personable. The establishment is clean and the security it top notch! My husband and I will be life long customers. Shout to rob as well!
-The Frasiers”
“Loved my experience! Would definitely go back if I was in a need to use a storage facility again! Clean organize and staff was on point with everything! Gingers fabulous & great at her job!”
“I leased a space online and then went to the facility. Manager Brent was very welcoming and took the time to show me the space and explain the process. The building looks almost new, although it's been there several years. Far above the average.”
“Alayah , was super helpful today with purchasing a storage unit and was patient with me in getting it all done today to make my move easier later! She was friendly and respectful to work with! I totally recommend service from her! : )”
“My experience with the storage facility has been nothing but outstanding. I used them 16 years ago when I moved in, had my mother-in-law use them a few years ago when she moved here, and I’m using them now as I move out, but don’t have a house just yet.
The units are clean, and I have a climate controlled one that is true to form. Jillian at the front desk has been professional and extremely helpful. There are always horror stories, but in all the times that I’ve interacted with this location, it has been proper, which allows me to easily recommend them!”
“Kevin, is very professional, knowledgeable, and kind. Excellent customer service. Makes everything easy and simple. Thanks so much Kevin. You are appreciated!”
“Patrick, Jacob, Jesse, and Mark all did a fabulous job moving all of the expensive furniture to our house! They were very careful making sure all of the items were brought in safely, were very courteous, and really enjoyed the challenge of doing their job. We really appreciate all of the hard work these guys do!”
“I just wanted to take the time out of my day to say that Alex from safeguard was great. She helped me out today very quick ,very fast. Made it easy to get in and out and on with my day. Thanks!”
“Public Storage has great customer service and Adriana helped me a lot when I needed to rent my unit. Adriana walked me through the whole process and was very detailed which made the process quick and non stressful, thank you again!”
“Caprice just rocked the service at this facility. I stopped in and she helped me with my issue. I’m a happy customer and plan to stay with the facility specifically because of her help. Every time I stop in she is knowledgeable and helpful.”
6AM - 9PM
184 US-30, Aurora
Self Storage
“The property manager Nason is by far the nicest and most professional person I’ve dealt with in the service industry in recent times . He is an excellent representative for Public Storage.. Only wish that more people in the service industries had his demeanor.. Thank you for your excellent service!!”
“I had a great experience at this Public Storage. Erik was on duty and he was very informative and professional. He provided great customer service. He answered all of my questions and concerns. He truly made my day .”
“From the initial visit and quote to the last box and set up, Jackson and Moving and Storage were outstanding. Very professional and true to everything they committed to accomplish.”
“Have been using their services for few months now Met Jimmy when I rented my Unit, and Now I’ve met Timm and Both are very polite and professional, place is clean and secure which gives you a peace of mind. Thank You Both guys for keeping my belongings safe., I strongly recommend.”
“Came in looking for a quote and Jessica was so helpful and knowledgeable. I really appreciate her positive attitude and her patience with me as I was trying to find the best place to place my items for storage. Ask for Jessica to give you the best bang for your buck.”
“I've been using this location for many years, and the property manager David is always so friendly and helpful. I never have to worry about changes to rent or if something went wrong with a check because I know that David will reach out. The facility itself is clean and has convenient carts for moving things in or out of my unit. I also love that this location is right off the interstate which makes it easy to get to.”
“Friendly Staff, even though on the day of our visit there were technical difficulties galore. SmartStop was entirely offline resorting to the tried and true pen and paper method. There were a few impatient parties ahead of us but Brittany & Dominick handled it like bosses. Kudos to keeping calm and pressing on and getting the job done! Our locker was clean and the prices were exactly as quoted with the exception of a minor admin fee which we knew to expect from prior experience.”
“I've had a storage unit here for over 2 years and we Love it the staff is always friendly and the storage facility is clean. We were at another Extra Space Storage place moved to this one so we have been with them for over 4 years. I would highly recommend this place.”
“Very Nice lady works at the desk helped us with anything we needed, bathroom smell amazing and is cleaner then any public bathroom you'll ever see they also sell a bunch of useful items for packing moving and protecting for cheap prices”
“Mary was super helpful in answering all of my questions and getting me into the right size space I will definitely be recommending this location for anyone with storage needs”
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“I have been using Cubesmart for over 5yrs now and Manager Ron has always assisted me when I needed him his Customer Service is A1! the whole staff is very nice! I recommend them to anyone! #1 storage company! ???”