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1 - 4:30PM 7:30 - 11AM
40W514 Il Route 64, Wasco
Post Offices
“Jessica is amazing person. She created one of the best experiences I’ve ever had at a USPS. She’s so kind and understanding. 10/10 experience at this location! Thank you Jessica for your help!”
8:30AM - 5PM
815 N Main St, Elburn
Post Offices
“This is the big town post office with the friendly small town feel. They seem to know when to hold my mail and when to forward it. Elburn Post Office is an excellent model for public employees.”
1 - 4PM 7:30AM - 12PM
375 S Main St, Burlington
Post Offices
“2013 Sue and Mari Ellen are very nice at the window and are very helpful. Thank you to you both. Buy stamps as much as you can here, it helps keep our local post office (my understanding). I called Mari Ellen and she said yes, it helps.”
“What a great post office! Parul provided excellent information to help me with my complicated questions! Thank you Parul. I will definitely be back and I recommend the post office to everyone.”
9AM - 1PM 2 - 5PM
616 E Main St, St. Charles
Post Offices
“This location honestly deserves a higher rating. I've primarily used the 2600 Oak St in the beginning since I live closer to that one, but every time it was the worst experience I've ever had in customer service. The clerk who works at this location is very nice and knowledgeable. Absolutely no issues when I come here. I can't recommend this location enough. I've recently been doing a lot of eBay shipments and it's always a smooth process when I come here.”
“Pernice is amazing ! She provided me the best customer service and went above and beyond for me. She helped me fill out my documents (without knowing I forgot my glasses). She really made my day.”
“I love this post office and the folks who work here. I live in St Charles and go out of my way to come here; the St Charles post office is horrendous, they close during the afternoon when they want, they are rude and take forever even when dropping a simple package. Porsche and Brian are always friendly and helpful every time I come in to drop off items-which I do weekly.”
“While I read all the reviews for this post office, I have to laugh.
I see so many complaints about the employees.
I go there frequently and have never had an issue with any employees. They are always very courteous to me. Sometimes when I am in a hurry and there is a longer line, I will use the self-service station. No one showed me how to use it. It walks you through menus as to what is needed. Weighs the package and gives you shipping options.
The employees here do not deliver your mail. They take your prepackaged items to assist with postage; how much it will cost for your different options.
They are not Packaging experts. They are not trained in how to package your items. (that I am aware of) They are there to assist you with the options for shipping and postage.
Assuming most people would know who, the package is being shipped to and where they live for the return address. But reading some reviews it is quite questionable to me the common knowledge to ship a letter or package. Who you are and who it is going to.
Go to Youtube:
Search: how to mail a package at the post office.
There are many videos to help if you do not know how to send a package or letter.
I have never done their job. I can see sometimes they are doing other things than assisting customers. Does this mean they need to stop their jobs tasks?
For just one week try to put yourself in their place.
I do work in customer service and would like to believe that I do a very good job. Unfortunately, I/you cannot please everyone.
There are rules and regulations at USPS. They are doing their best to assist all customers.
Please give them a break and be kind. kindness is contagious”
“Had a package say it was delivered but we got nothing, so we filed a Claim with USPS and Patsy with this office got back to us in lightning speed. She left a message saying that she would look into it. A few days went by and it’s now the weekend, low and behold a mail carrier knocks on our door with the missing package. Patsy even called to update us after the fact, Wonderful service! Thank you Patsy!”
8:30AM - 6:30PM
500 N Randall Rd, Batavia
Post Offices
“Truth is, I can’t really say much about the desk people; I never had to interact with them. But me and my toddler are regulars here due to my little resale shop I have online. Anyways, we always have a good experience: never a line, always able to process and ship my items quickly with the kiosk(super easy to use) , which my son loves . And he loves coming here with me, so overall, 5 stars!”
“Jennifer, the clerk at the Geneva Post Office went out of her way to reach out to another postal facility regarding a certified letter that was mailed to me June 23, 2024 and I have not received as of July 7, 2025. She sent at email to another postal facility asking them to investigate this issue and to reply to her email with their findings as soon as possible. Thank you Jennifer.”
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“What a great post office with small hometown feel. Jackie and Ken are so nice. Rarely a long line unless we all decide to go at the same time. But even if there's a line I don't mind because they have all of the other post offices in the area beat in customer service. And I'm pretty sure they offer all of the same services as the big ones, just with a smile. service”