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“This is a quality shop that will take care of you and all your needs. Everyone is professional and friendly and do their utmost to make sure you get what you need done. Go here if you want no regrets.”
“Honest and knowledgeable. Was able to diagnose an issue that two other local mechanics could not. Most likely have to wait to get in there but it’s worth it and a reflection of the quality work he does.”
“Went in and guys asked a couple questions, found part , I paid for it and it was the right part. What else can you ask for. Much better than my last couple experiences with O'Rileys have been. Mostly wrong parts almost every time. Will continue to use Al's.”
“The very best place in all of southwestern Illinois to have your trucks, SUVs or cars serviced and fixed. Economical and user-friendly. No big city BS…… Just hometown customer service that always goes the extra mile and treats every customer’s vehicle as if it was their own.”
“I had the family vehicle break down while on vacation. Transfer case decided to stop working. Had it towed here and everyone was super nice and straight forward. They were able to diagnosis it quickly. They stayed within my budget while also providing quality work. Super happy with the services provided. Highly recommend”
“I had a great experience buying my 2026
f-350 super duty at sunset ford in Waterloo il my salesman Joe was awesome he was not pushy an didn’t beat around the bush very down to earth an friendly I will definitely buy from sunset again”
“This shop is amazing! Dobbs has given me issues more than a few times with being unclear on what is truly wrong with my vehicle, Nabers is always straight forward and truly wants to get you home in a safe vehicle. They treat every customer like family, I will definitely be returning for any automotive needs.Services: Wheel alignment”
“I went here for an emergency service, and was told that they would try to fit me in, but it could take 3 or more hours. They had me diagnosed and repaired just over 1 hour and at a reasonable price, minimally above the cost of parts. I would absolutely use them again, emergency or not. Thanks!”
“Like most auto shops these days. It takes a little while to get your vehicle in. I definitely recommend calling ahead. Once in, I can not say enough about Jesse and the team they have there . They treated me in a very professional manner. But yet it still felt like the neighborhood shop. While the vehicle was in for service Jesse and his team. kept me Informed with any updates or issues that occurred. Good people good service.”
“Mark and the team did a great job of getting me squeezed in, a fast and reasonable quote on the work and delivered my repaired car back to me when they said they would. Great service and very reliable.”
“Kyler is the best!! Helped me with my dead battery outside of the parking lot by the grocery area??? he literally pushed me and my car to the automotive and fixed it up. saved me a lot of time! Thank you so much!”
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“I have been using Waterloo Automotive for years. The service is always top notch and the employees are amazing. I wouldn’t take my car anywhere else. Highly recommend them.”