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“Helpful staff, always available to answer my questions when options aren't available online. I also love that they actually have physical stores and dont charge you just for having a checking account.”
“Michael Kasper was very helpful in helping me set up my new business account. He was clear in explaining all the details and patient with all my questions. I enthusiasticly recommend Barrington Bank and Trust.”
“Our experience with Alison at Barrington Bank was outstanding! Alison spent several hours with us over a couple of days helping us to open new accounts. She was competent, thorough, and extremely pleasant to work with. We are very happy to be at Barrington Bank and look forward to a long lasting relationship.”
“Came into the Mundelein branch with a stack of Savings Bonds. Met Luis E. and he handled all of them promptly with a smile and a thank you! Appreciate the great service-”
“For once, an honest and caring bank to do business with. I didn't have anything but good experiences at Wintrust. I suggest switching over to them instead of BMO and Chase. Because for once, they're an example of how a bank should treat its customers.”
“When I lived in Mundelein this was my preferred bank. It was a bummer when I had to go to the bank on Maple, but it was only because this bank didn't have the printer to give me a new debit card. I assume because they're a smaller establishment? The employees were always very kind to me and my children (if they tagged along). Complementary coffee, water, and candy was sometimes available if there was a wait for a banker. If I ever did have an issue they were very apologetic and worked hard to resolve my problem. I know most are quick to leave negative reviews, but after moving away I miss this bank. I now frequent a Wintrust near my new residence and it can't hold a candle to this branch.”
“Cary bank still has that small town fell. Everyone knows your name when you walk in. They are not your small bank though. There are branches all over and they can take care of any of your business or personal needs. I love being a customer of theirs”
“From the first time I walked in they were extremely accommodating. They answered all of my questions (of which there were many) and helped me set up my account. I've been back to the branch a couple more times and they are always eager to help and have a great attitude.”
“I honestly love this bank. I’ve been here for years and although I do not live in the area you can go to any Wintrust branch and be helped. The bankers here are helpful and always nice. I did get a snobby banker once but I’ll just take it she was having a bad day.”
“My Debit Card had been hacked by a very bad person (vbp) and the SBOTL Fraud Security Group put a Hold on my account. So I stopped by the Center Street Office on my way to the Vet with my Puppy, and Allison, one of the Many Wonderful Women who works there, took care of Everything, and on the way back from the Vet, I picked up my new Card and EVERYTHING on my Account was Safe, Secure and, as Usual with SBOTL, taken care of Extremely Professionally!”
“I can’t thank State Bank and especially Laura and the Round Lake branch for helping me with a fraud case! She was so patient and kind as she helped work through working with my accounts. She represents the service one would want from their personal bank!”
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“I really like this Bank and all the people that work in it. They are very efficient and friendly. My biggest gripe is that at the drive-in window they don't make the far left window for business transactions. Somebody simply depositing a check should use any other lane. I typically have large Bank envelopes filled with deposits for my business. And I sit in line and wait for Joe average when there are other lanes open and available that I simply cannot use. This is an inconvenience to another wise great bank to do business with.”