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“Tom Plonowski and the entire staff at the Wauconda, il branch did an outstanding job, they were efficient, well trained and actually answer phones LIVE everytime with care and follow up. In addition they by far had the best savings rates, highly recommend as true customer service is so hard to find, but so appreciated! Thanks again, Mike from ING is good apparel.”
“Julia Nece at Chase Bank - Wauconda is a great support. My wife and I moved to the area a few years ago and everytime we go to Chase - Wauconda, they have been so very supportive.
Last week, I set up an appointment through the app to meet with Julia about setting up some business accounts. She was very informative and supportive through the process. I didn't feel rushed and got all my questions answered.”
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“I really like this Bank and all the people that work in it. They are very efficient and friendly. My biggest gripe is that at the drive-in window they don't make the far left window for business transactions. Somebody simply depositing a check should use any other lane. I typically have large Bank envelopes filled with deposits for my business. And I sit in line and wait for Joe average when there are other lanes open and available that I simply cannot use. This is an inconvenience to another wise great bank to do business with.”