Hardware Stores in Waukegan, IL

“I absolutely LOVE going to this Ace Hardware!! I actually grew up going here as a child withmy parents and have been frequenting this establishment as an adult now also...
They always have awesome decorations for most holidays and the discounts afterwards are fantastic too!!
The staff is always very helpful, and most importantly, knowledgeable, about whatever products I am looking for...”

“I would like to first start by saying Ali the manager is the best!! He has a heart of a gold!! Bless him .. He turned a bad experience into a great experience, he listened to us and treated us like we were valued customers. Let me explain the situation so we called ahead of time and wanted to know if Home Depot could cut our lumbar and plywood to the sizes we needed for our floor shed, and were told yes, so we came to Home Depot and asked the gentleman in the lumbar department if he could cut our pieces into the sizes we needed for our 10x10 shed. We were upset because he told us they cannot do this requests, since we had numerous sizes of cuts, which we knew we had to pay for extra cuts that wasn’t an issue for us. So I went to talk to the manager Ali and he assisted us, he got his hands dirty doing the work himself wow!! Talk about going above and beyond for the customer!! Such great customer service listening to customers needs and making us feel valued. Thank you again Ali we are forever grateful !!”

“Good bunch of people. They know how to get you what you need . If they don't have it they find it and get it fast . Delivery is available, they have access to a lift that can get your stuff to the roof in many cases . Commercial sales here not for homeowners. Very nice that they stock more than one of most items . So you can get a couple of an item at one time . Many others these days have only have min stock on site and you always get told "I can have that for you in a day "”