U-Haul Moving & Storage of Waukegan offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, portable U-Box containers, and self-storage options. Customers appreciate the well-maintained vehicles and the ease of renting, with many describing their experiences as quick, simple, and flawless. The staff, including team members like Mike and Chris B., are known for being friendly and helpful, ensuring customers find what they need and have a smooth process. The storage facilities are clean, well-lit, and secure, making late-evening visits comfortable. While some customers note that trucks are a little old, they still maintain good condition. The staff's helpfulness and the overall secure environment make this location highly recommended for both moving and storage needs. Overall, U-Haul Waukegan provides reliable service with attentive staff, ensuring a positive experience for customers.
The three young men that were there on Saturday July 3rd at 10am gave exceptional, polite service. Daniel was new and the young man that was training him was answering all of his questions. You could tell he wants him to be comfortable and understand. It’s was nice to see! Buy them lunch!
March 2026
Great & friendly customer service! Easy pick up & drop off
March 2026
Excellent customer service and install provided by Brandon Williams. Thank you for taking care of what the Kenosha location could not. They need a manager like you at that location, as their customer service skills or problem solving skills lack proficiency and is not up to par. Job well done sir!!
