Fifth Third Bank & ATM is a diversified financial services company with a strong presence across the Midwest and Southeast United States. The company operates over 1,100 full-service banking centers and 2,500 ATMs, offering a range of commercial, retail, and wealth management services. Customers consistently praise the excellent service and care provided by the staff, particularly citing the responsive and professional assistance of employees like Ana. The branch managers and assistants are described as helpful, kind, and able to handle customers' unique needs in a thorough and courteous manner. Overall, Fifth Third Bank & ATM is viewed as a reliable financial institution with a commitment to customer satisfaction.
Deval has been excellent and is highly recommended. My 5-star rating is for Deval and the great customer service she has provided, not for Fifth Third overall, as I have had some issues with the app and website login sometimes. Thank you.
June 2025
Outstanding customer service! Go see Deval - she truly knows her stuff and goes above and beyond to help. Friendly, knowledgeable, and professional. Highly recommend! 😊
April 2024
I was very impressed by the staff at this branch. We were greeted at the door by a helpful gentleman and then referred to both Ana and the branch manager. Our questions were handled professionally and in a kind manner.
