United States Postal Service
Post OfficesHours:
1130 W Washington St, West Chicago IL 60185 Hours
About United States Postal Service
The United States Postal Service (USPS) at 1130 W Washington St offers a range of mailing services to its customers. As the only organization in the country that delivers to every residential and business address, USPS is dedicated to providing secure, reliable, and affordable mail and package delivery. This location is noted for its walk-in passport services, and many customers have had positive experiences with friendly and efficient staff who guide them through the process. However, there have been mixed reviews regarding customer service at this particular location. While some customers praised the helpfulness and efficiency of the representatives, others reported an unpleasant encounter with an employee, describing them as rude and unresponsive. Despite these varied experiences, USPS continues to serve the West Chicago area, processing a significant volume of mail and striving to improve customer experiences. Overall, USPS is recognized for its commitment to quality service and innovation in meeting customer needs.
Most Recent Reviews
August 2025
Just the rudest employee's, wish we could fire them. Nothing like calling and being talked to like your 5 and you show up they can't find anything.
June 2025
Went in to get my passport and had a great experience! The staff was friendly, efficient, and walked me through the whole process. I had everything I needed thanks to the helpful instructions ahead of time, and the appointment went smoothly. Super impressed with how organized and quick it all was—thank you!
June 2025
I'm getting mail for a person that no longer lives with us. I keep putting down in big black letters: Not At Address or Return to sender and they keep sending it back to me. Very lazy and apparently cannot read. Getting sick of keep sending it back. No my responsibility to pay.
Do your job!!!
More Comments(69)
Nearest USPS Stores
- West Chicago, Illinois
