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9AM - 5:30PM
1130 W Washington St, West Chicago
Post Offices
10AM - 12PM 12:30 - 4:30PM
6S404 Old Eola Rd, Eola
Post Offices
“I hesitate to comment about this little post office, tucked away in sleepy Eola, because the word just might get out that there isn’t a more friendly, competent, and thoroughly wonderful experience to be had throughout the entire United Postal system than right here! Thanks to Adrianna, my packages are always delivered with care and in an expedited fashion. If only all of USPS functioned this way, what a wonderful world it would be. Keep up the great work!”
“Just left this post office. Needed to package and mail some items. I have minimal experience. Each woman behind the counter was awesome. I only got two names, Laura and Rachel. There was also a really sweet man in line who offered me assistance.
Thank you all for your kindness and patience.”
“Mr. Martin is the sweetest! First time mailing out a package. He was so patient and understanding. He explained the whole process! He went above and beyond! Thank you so much Mr. Martin!”
“It was only my second time ever shipping something and the associate assisting me (I wish I had gotten her name) was incredibly helpful. She walked me through the boxing and shipping process, gave me suggestions to keep things affordable, and was patient and very kind. I would definitely come back and she definitely deserves a raise 10/10”
8:30AM - 4:30PM
5N431 Railroad Ave Unit 1, Wayne
Post Offices
“This is the best post office around! The employees are so friendly and helpful. They are also fast and efficient. I’ve never had a bad experience at this location.”
“I love this location. The staff is consistently courteous, professional, and attentive. I also appreciate the extended hours being able to stop in, ship a package, and keep my day moving without interruption is a major plus. The facility is clean, organized, and easy to navigate. Truly a convenient and well‑run location.”
9AM - 1PM 2 - 5PM
616 E Main St, St. Charles
Post Offices
“This location honestly deserves a higher rating. I've primarily used the 2600 Oak St in the beginning since I live closer to that one, but every time it was the worst experience I've ever had in customer service. The clerk who works at this location is very nice and knowledgeable. Absolutely no issues when I come here. I can't recommend this location enough. I've recently been doing a lot of eBay shipments and it's always a smooth process when I come here.”
“I love this post office and the folks who work here. I live in St Charles and go out of my way to come here; the St Charles post office is horrendous, they close during the afternoon when they want, they are rude and take forever even when dropping a simple package. Porsche and Brian are always friendly and helpful every time I come in to drop off items-which I do weekly.”
“Had a package say it was delivered but we got nothing, so we filed a Claim with USPS and Patsy with this office got back to us in lightning speed. She left a message saying that she would look into it. A few days went by and it’s now the weekend, low and behold a mail carrier knocks on our door with the missing package. Patsy even called to update us after the fact, Wonderful service! Thank you Patsy!”
8:30AM - 6:30PM
500 N Randall Rd, Batavia
Post Offices
“Truth is, I can’t really say much about the desk people; I never had to interact with them. But me and my toddler are regulars here due to my little resale shop I have online. Anyways, we always have a good experience: never a line, always able to process and ship my items quickly with the kiosk(super easy to use) , which my son loves . And he loves coming here with me, so overall, 5 stars!”
“Rashmi helped me today after another women refused to help me during passport walk-in hours. Rashmi was very kind, patient and informative! I was In and out in under 25 minutes.”
“Maher was just amazing ! For the first time in my life, I was mailing a package to Puerto Rico… He has not only helped me with address and labels. Throughout the whole process he was super politely explained How the package is gonna get there safer! Just an amazing experience! Thank you again!”
8:30AM - 5PM
5 S Washington St Ste 105, Naperville
Post Offices
“Very inefficient experience. I had to go to the counter three times. Once to get money order (expected), once to get offered options for tracked mailing and get form to fill out for certified mail, and finally to mail it. I have been to several other post offices in area that would have combined at least the first two steps.”
“Jennifer, the clerk at the Geneva Post Office went out of her way to reach out to another postal facility regarding a certified letter that was mailed to me June 23, 2024 and I have not received as of July 7, 2025. She sent at email to another postal facility asking them to investigate this issue and to reply to her email with their findings as soon as possible. Thank you Jennifer.”
“Overall, my experience with this Post Office has been excellent. My daughter and I recently applied for our passport books here, and the process was smooth, comfortable, and efficient. Antoinette stepped in to assist us while the regular passport clerk was helping another customer, and she was wonderful—friendly, knowledgeable, and so personable that she made us feel like we were being helped by a good friend or neighbor.
Having grown up in New York City and lived in several states along the East Coast and down to Florida, I can honestly say this is one of the best Post Offices I have experienced. I have never had a problem coming here, getting what I need done, and leaving satisfied. The employees are consistently working and moving, they know their jobs, and I especially appreciate that they actually interact with customers, laugh, joke, and seem to enjoy working together.
There are only a few areas I believe could improve the experience: better air conditioning, especially during hot summer days and heat waves; a small bench or seating area for seniors and customers with mobility limitations; and better staffing coverage during peak hours, particularly lunchtime and after work. Like many Post Offices, breaks and lunches sometimes happen during the very hours when customers need the most clerks available. Having additional coverage during those times could help keep the lines moving even faster.
Other than that, this team deserves recognition. And while I’m sure some customers have had less-than-perfect experiences, after reading some of the reviews, I have to say, with a little humor, that I think we may be a bit spoiled here in the Chicagoland area! You have Post Offices that stay open late and even locations open seven days a week. Coming from the East Coast, I had never heard of such a thing! Sometimes you don’t realize how good you have it until you’ve experienced the difference elsewhere.”
9:30AM - 4:30PM
528 Pennsylvania Ave, Glen Ellyn
Post Offices
“If you are in Glen Ellyn and you are looking for a place to mail something to someone somewhere else, go here or go to the other one on 757 DuPage Bvld. in Glen Ellyn.”
8:30AM - 6PM
2670 W Lake St, Hanover Park
Post Offices
8:30AM - 5:30PM
108 W Schick Rd, Bloomingdale
Post Offices
“Service has been improved. After all, this is federal job, and has a lot of rules for employees to follow.
I am asking community to support local USPS office, and asking to understand why people are actually serious about their job. I am hoping that administration will see my review! Please return two blue mail collections bins . It was not good idea to remove those. Before Christmas letters were falling out from that only one box. It creates traffic jam ,and line of 2 to 3 cars by that drop off box.”
8:30AM - 6PM
115 E Irving Park Rd, Streamwood
Post Offices
“I arrived at Streamwood United States Postal Service. I went to my mom's house and my mom said please mail my box and also my mail. If customers bring boxes the staff will weigh the package and ask customers is there any valuables inside the box. The staff will offer a receipt and on the receipt will show where the package is being delivered.”
9AM - 1PM 2 - 5PM
147 E North Ave., Glendale Heights
Post Offices
“Andrea is really helpful and knowledgeable when it comes to shipping packages out.
She is also very organized
This is probably one of the best USPS offices you can go to. Usually there isn’t much of a line either. I would recommend this facility.”
“I would go out of my way to come to the location because of Sheena! She’s so personable w/ exceptional customer service. She a gem, give her a raise.
—Khara”
8:30AM - 6:30PM
3900 Gabrielle Ln, Aurora
Post Offices
“I had a package to send out and needed to complete a change of address for a recently deceased family member. Greg was absolutely fantastic. He gave me all of my options for sending the package and ensured I filled out the change of address form correctly. Thank you, Greg!”
“Today I had a pleasant experience at the Lisle USPS. The counterperson was exceptionally friendly and polite and my issue was resolved. I had stopped going to this, my local post office because the treatment I received from the workers was abominable and threatening. Hopefully this is a new crew, new start.”
“Dropped off a labeled signature package here, didn't get a scan for a week. I suppose this could have been partly my mistake because I didn't ask for a receipt, but either way. I called the postmaster and the missing mail line, package tracking updated 2 days later.
Not too fast, and I did have to ask, but the postmaster was very kind on the phone, and my issue did end up getting resolved just a day after I spoke to her, and all things considered, pretty fast for government work.
4 stars. Would most likely use them again.”
“They went above and beyond. I had an order being delivered from California and I noticed on the email receipt that the shipper sent it to the wrong address. I was told it would be returned to shipper and then I'd have to wait for the shipper to ship it back again to Illinois. I went to the post office and told them about my issue and they said they would do their best to halt it. I received a call the day of delivery and they said the driver was in route and was sent a message to deliver that shipper item number to my correct address and they postman came and asked is this yours. He told me he got a message that the address was incorrect on the package. Thank you soo much for handling this in such a quick and professional matter. Saved me another week of waiting. I highly recommend USPS of Aurora.”
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“Went in to get my passport and had a great experience! The staff was friendly, efficient, and walked me through the whole process. I had everything I needed thanks to the helpful instructions ahead of time, and the appointment went smoothly. Super impressed with how organized and quick it all was—thank you!”