Laurel BMW of Westmont is a great dealership for BMW buyers in the west Chicago area, offering new and pre-owned BMW cars and SUVs. The service department provides amazing and friendly service, with excellent communication and a willingness to help. Customers report that the staff makes the impossible possible and takes care of problems, even for those from out of town. Work is done timely per estimate, with very good communication regarding service status and completion. The sales and finance teams also contribute to an easy and happy experience. Salespeople are knowledgeable and helpful, making the process better by keeping customers occupied and informed. The finance process is made easy as can be. For those upgrading to a new vehicle, buying out a lease, or getting service, visiting Laurel BMW of Westmont is well worth it, with prompt greetings and assistance.
Service department was great. My service agent Rafael was thorough in reviewing what need to be done. My car is running great!
January 2026
Service is very good but every time I go in for something minor- like an oil change- turns out to be much more $$$...
January 2026
Had a great experience at Laurel very thorough explanation from Paul Ruilova, Service Technician! Very kind and patient technician, which I appreciated.
