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“I’ve been coming to this pet store since they opened and Rob is the reason I keep coming back. This place is another bougie pet store with organic/holistic/vegan/etc pet supplies but Rob goes the extra mile for the customers. He is professional, extremely knowledgeable, helpful, friendly and inviting. Not only is he excellent at helping pet owners find what they need, and what they didn’t know they needed, he provides the type of customer service that keeps customers loyal. Honestly, he should be a regional manager or something that oversees how all locations interact with customers because they would probably see a significant bump in sales and repeat customers. It’s a nice store with nice products but doesn’t matter how nice your store is if you don’t know how to treat customers. You can just tell he is a good guy and I trust his advice about my four legged family member just as much as my Vet’s.”
“EVERYBODY needs to visit this place and pick up an adorable cake. I buy them for my dogs every year and they are SUPER affordable. Abby helped me yesterday and she was an absolute doll. She was so friendly and made sure I loved the cake! It is always a 10/10 experience here. I will always recommend this place! An absolute gem in the suburbs.”
“The team here is incredibly skilled and caring. Samantha always go above and beyond to ensure Carter feels comfortable and looks fabulous after every grooming session. Not only do they provide top-notch grooming services, but they also give great tips for maintaining my dog's coat between appointments. The facility is clean, and the staff is friendly and accommodating. Carter always leaves happy, and that's the most important thing for me.”
11AM - 6PM
170 Yorktown Shopping Center, Lombard
Pet Stores
“Aliyah was great in helping us adopt our Shiba Inu Puppy! The customer service, cleanliness and quality of Furry Babies was incredible and we will definitely consider getting our next dog here!”
“We love Hollywood Feed! The wash bays are perfect for our dog and we usually use the food delivery service which makes it possible to not worry about forgetting to get the food for our dogs. It's a wonderful service!!”
10AM - 7PM
8520 Brookfield Avenue, Brookfield
Pet Stores
“Xavier was the most helpful person I could ever ask for. In the recent winter freeze I realized my dog needed snow shoes, after going to MULTIPLE stores I called this location. Not only did he tell me that they had them in stock but also told me how to measure my dogs feet for the right sizing and explain everything to me so well. Genuinely so thankful for urban mutt and their employees!”
“Staff has always been incredibly helpful and not just "selling pet supplies". They've offered me good advice for my cat, whether it was trying to find a food to help her gain weight or fixing a problem of peeing outside the litterbox. You can tell they're really caring and I appreciate their helpfulness.”
“This place is the best. Our dog, Milo, loves coming in to shop… and the staff is fantastic. Sonia, Amber, Brenda and Kathryn (apologies if I forgot anyone) always love on him when they see him. They’ve always got events going on for dogs, and they are always super helpful with finding and recommending stuff for Milo. If I could give more stars, I would. Here’s a pic from their most recent event!!!”
“My Dogs Groomer has been amazing! Love their setup and naturally caring environment , I have 2 doggies who have been their customers for years , and would not have it any other way… highly recommend”
“Good deals on toys and treats in clearance, which is great because my puppy is hard on toys. Staff is always friendly and sweet to my dog, so he loves coming here to pick out toys.”
“A wonderful experience at Two Bostons(Burr Ridge)my yorkie(Sage)loves her new pink harness. I also received a welcoming postcard from Patricia which was so thoughtful.”
“We’ve been taking our Luna Bear here for almost two years now and could not be more thankful to have found this place. Our pup is an old lady rescue and can be a bit cantankerous. We have had no issues and she’s always so fresh after her spa day and her trim is a perfect length.”
8AM - 6PM
1149 Butterfield Rd, Wheaton
Pet Stores
“I took my previous now deceased Yorkie here when it was called Spotted Paw, (Now Style of Dog) and now take my new Cavachon pup here. I was pleased with how they groomed my Yorkie and very pleased with how they groom my Cavachon.”
“First time in and I was greeted kindly by a woman behind the register. She gave me some advice on puppy treats and mentioned/ signed me up for their rewards program. Not only is the store nice and clean, but they’re also cheaper than the big box pet store across the street. They also tend to have harder to find brands, which is a plus! Will definitely be back.”
10AM - 8:45PM
225 Yorktown Shopping Center, Lombard
Pet Stores
“This was my first time coming here & i absolutely loved it. The owner was so welcoming &she had so much variety of treats . I was scared the poms were going to
Be picky but they licked the plate clean. I also bought some treats and they loved it as well. Definitely coming back to buy some treats and future birthdays. Thank you so much ?”
“I've been visiting the Villa Park store for a few years, the staff is always friendly &helpful. The self wash stations are convenient. I tried the delivery service for the first time and I was more than satisfied with the ease of the online order with their own staff delivery. I got my order next day and received a text when my order was at my door. Definitely recommend this store, they have customer service figured out.”
“I just had a positive first time experience with this pet grooming salon. They asked how I wanted my pet groomed and they did a nice job. I had called a couple of times prior to the visit and they returned my phone calls promptly. I recommend this pet grooming salon.”
“My very first visit, they have such an interesting variety of everything, food, treats, etc. My dog thought it was a buffet for sniffing. I really enjoyed my products, very reasonable prices. So glad to be able to help a local business.”
“marvelous organization with dedicated people who truly care for the animals but the parking at this facility is atrocious ,horrendous ,impossible access? ...where's the effort but perhaps have somebody drop you off and come back and get you ?”
“When the owner heard my situation with my cat and I, she threw in a couple of samples of treats, some food and water bowls that were given to her by a supplier and special ordered a product that I couldn't find anywhere but online. I highly recommend Ruff Life for all your fur baby needs!”
“Great people! They always have great recommendations and are so friendly and welcoming. They carry quality food and treats for dogs and cats. Highly recommend!!!”
“The people at CatNap from the heart are very professional, kind, and courteous.I had a wonderful and pleasant experience and I found my little fur baby and brought her home. The process was rather quick and I was out the door within 10 minutes! These people are great at what they do and their customer service mannerisms in dealing with customers is awesome! Thank you for your help
Carlos A. Morges”
“What a great place to come and grab some food for my little fur friends. I also love that they have local rescue pets that you can meet and love on and donate food to. Great prices on food and friendly workers!”
“Went there to pick up some food for my pet and the associates greeted me as soon as I entered and offered to help me find anything. Prices were great and I found some amazing deals in their clearance section!!”
“I had an absolutely amazing experience at this PetCo. I have come here for years for my hamster and dogs, but recently decided to add a kitten to my home. I was picking out some things for my kitten and there was an amazing employee! I regret not getting her name, but she's a shorter girl with dark hair and glasses. She knew absolutely everything about cats and kittens and gave me amazing advice. She also gave me plenty of online resources to educate myself further. She went above and beyond what her job calls for and gave me a fantastic experience. I really appreciate that she cared so much about my kitten and cared that I was aware of things to provide him a healthy and happy life.”
“Very helpful staff. I needed a specific blend of food for my dog & one of the employees at the Westchester location referred me here. I called and they confirmed they had it & held it behind the counter for me.”
“Groomers at What The Fluff are AWESOME! Most definitely recommend. I have a 150 lb mastiff and he's been there twice now. First time for a bath and nails, now again for nails. Lets say he loves baths, but isnt very "cooperative" (to say the least) when it comes to his nails. They got the job done when I couldn't.Hes going in for a bath next week and setting up regular appointments with them for the future. Ive found our groomers!”
“It was my first time coming here, they didn’t have the cat litter brand that I saw on their website. They told me I can order it online and have it shipped there to pick up. It’s kind of a hassle. Other than that, the employees were pleasant and helpful. I was able to pick up some Tidy Cats at a reasonable price.”
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“So this was my first attempt at using the self wash station for my dog. I was on the verge of giving up. The young groomer that walked past saw my struggle and came in and helped me when i was about to give up. I want to thank you so much for your kindness and helping me get him in and staying in while i was washing him and talking to him. You were absolutely amazing and i will be back. If i had cash i would have given you a tip right there on the spot. I sadly didn’t get there name but you said you had a cane corso and a pitty. Your help meant the world to me. You are beautiful person, and i will be coming back just because of you. You even stayed in there comforting us both while i gave him a bath and he made sure he showered me. Thank you so much for your help. You are a kind person and i appreciate you so much.”