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“I’ve been coming to this pet store since they opened and Rob is the reason I keep coming back. This place is another bougie pet store with organic/holistic/vegan/etc pet supplies but Rob goes the extra mile for the customers. He is professional, extremely knowledgeable, helpful, friendly and inviting. Not only is he excellent at helping pet owners find what they need, and what they didn’t know they needed, he provides the type of customer service that keeps customers loyal. Honestly, he should be a regional manager or something that oversees how all locations interact with customers because they would probably see a significant bump in sales and repeat customers. It’s a nice store with nice products but doesn’t matter how nice your store is if you don’t know how to treat customers. You can just tell he is a good guy and I trust his advice about my four legged family member just as much as my Vet’s.”
“EVERYBODY needs to visit this place and pick up an adorable cake. I buy them for my dogs every year and they are SUPER affordable. Abby helped me yesterday and she was an absolute doll. She was so friendly and made sure I loved the cake! It is always a 10/10 experience here. I will always recommend this place! An absolute gem in the suburbs.”
“The team here is incredibly skilled and caring. Samantha always go above and beyond to ensure Carter feels comfortable and looks fabulous after every grooming session. Not only do they provide top-notch grooming services, but they also give great tips for maintaining my dog's coat between appointments. The facility is clean, and the staff is friendly and accommodating. Carter always leaves happy, and that's the most important thing for me.”
11AM - 6PM
170 Yorktown Shopping Center, Lombard
Pet Stores
“Aliyah was great in helping us adopt our Shiba Inu Puppy! The customer service, cleanliness and quality of Furry Babies was incredible and we will definitely consider getting our next dog here!”
“All American-made pet food and products. Super clean store. Very friendly staff and there's a new puppy ambassador! My elderly dog eats Stella and Chewy and this is a great place to buy it. It's not a cheap product, but American Tails keeps the prices as reasonable as possible.
After all of the Chinese and foreign-manufactured pet food melamine and ingredient scares, I was happy to find a store that is conscientious about the ingredients in its food and what they stock. I appreciate products made in America, particularly when that means they're safer for my pet.
There's a big selection of different brands of food and lines within those brands. There are also natural treats, like bully sticks and duck heads (duck heads!!!). I worry about the grocery store treats that look like extruded plastic and must have a million additives and unnatural flavors.
Highly recommended.”
“We love Hollywood Feed! The wash bays are perfect for our dog and we usually use the food delivery service which makes it possible to not worry about forgetting to get the food for our dogs. It's a wonderful service!!”
10AM - 7PM
8520 Brookfield Avenue, Brookfield
Pet Stores
“Xavier was the most helpful person I could ever ask for. In the recent winter freeze I realized my dog needed snow shoes, after going to MULTIPLE stores I called this location. Not only did he tell me that they had them in stock but also told me how to measure my dogs feet for the right sizing and explain everything to me so well. Genuinely so thankful for urban mutt and their employees!”
“Staff has always been incredibly helpful and not just "selling pet supplies". They've offered me good advice for my cat, whether it was trying to find a food to help her gain weight or fixing a problem of peeing outside the litterbox. You can tell they're really caring and I appreciate their helpfulness.”
“This place is the best. Our dog, Milo, loves coming in to shop… and the staff is fantastic. Sonia, Amber, Brenda and Kathryn (apologies if I forgot anyone) always love on him when they see him. They’ve always got events going on for dogs, and they are always super helpful with finding and recommending stuff for Milo. If I could give more stars, I would. Here’s a pic from their most recent event!!!”
“We adopted 3 of our 4 cats from St. Sophia’s and had a wonderful experience each time. They have been very friendly and helpful. I would recommend anyone looking to adopt to go to St. Sophia’s. You can tell that they really love these kitties and put so much work into caring for them.”
“My Dogs Groomer has been amazing! Love their setup and naturally caring environment , I have 2 doggies who have been their customers for years , and would not have it any other way… highly recommend”
“Good deals on toys and treats in clearance, which is great because my puppy is hard on toys. Staff is always friendly and sweet to my dog, so he loves coming here to pick out toys.”
“A wonderful experience at Two Bostons(Burr Ridge)my yorkie(Sage)loves her new pink harness. I also received a welcoming postcard from Patricia which was so thoughtful.”
“We’ve been taking our Luna Bear here for almost two years now and could not be more thankful to have found this place. Our pup is an old lady rescue and can be a bit cantankerous. We have had no issues and she’s always so fresh after her spa day and her trim is a perfect length.”
8AM - 6PM
1149 Butterfield Rd, Wheaton
Pet Stores
“I took my previous now deceased Yorkie here when it was called Spotted Paw, (Now Style of Dog) and now take my new Cavachon pup here. I was pleased with how they groomed my Yorkie and very pleased with how they groom my Cavachon.”
“First time in and I was greeted kindly by a woman behind the register. She gave me some advice on puppy treats and mentioned/ signed me up for their rewards program. Not only is the store nice and clean, but they’re also cheaper than the big box pet store across the street. They also tend to have harder to find brands, which is a plus! Will definitely be back.”
“I've been visiting the Villa Park store for a few years, the staff is always friendly &helpful. The self wash stations are convenient. I tried the delivery service for the first time and I was more than satisfied with the ease of the online order with their own staff delivery. I got my order next day and received a text when my order was at my door. Definitely recommend this store, they have customer service figured out.”
“I love that CatNap is in our neighborhood. They offer a tremendous service for the felines and families of the La Grange Area. CatNap from the Heart makes LaGrange Park Complete!”
“I just had a positive first time experience with this pet grooming salon. They asked how I wanted my pet groomed and they did a nice job. I had called a couple of times prior to the visit and they returned my phone calls promptly. I recommend this pet grooming salon.”
“My very first visit, they have such an interesting variety of everything, food, treats, etc. My dog thought it was a buffet for sniffing. I really enjoyed my products, very reasonable prices. So glad to be able to help a local business.”
“When the owner heard my situation with my cat and I, she threw in a couple of samples of treats, some food and water bowls that were given to her by a supplier and special ordered a product that I couldn't find anywhere but online. I highly recommend Ruff Life for all your fur baby needs!”
10AM - 8:45PM
216 Yorktown Shopping Center STE A, Lombard
Pet Stores
“Fun outfits, snacks, gadgets, and more for your fuzzy household.
Puzzle bowls for your cat and dog alike. We have a cat who inhales his food, and finally found a bowl up to the challenge.
There are some fun dog puzzles I'd like to try next for our dog.
I love that we can walk inside the mall with the dogs, even bring them into this store.
There are so many snacks to choose from to treat the wonderful pups at the end of a social day.”
“Great people! They always have great recommendations and are so friendly and welcoming. They carry quality food and treats for dogs and cats. Highly recommend!!!”
“Corperate seems to keep this place pretty lightly staffed youd think the staff would be mean. But, however exhausted or busy any of them are each time ive gone they have been nothing but kind and helpful. Hopefully yall see this and know how appreciated you are and that your efforts arent wasted!”
“Got my wonderful cat Luna here (previously named claudeeta) which goes through st Sophia’s rescue. They store and st Sophia’s were great in letting me see her before she picked us out . Such a friendly cat she convinced my other cat to like her within like a week which is pretty quick for him”
“I had an absolutely amazing experience at this PetCo. I have come here for years for my hamster and dogs, but recently decided to add a kitten to my home. I was picking out some things for my kitten and there was an amazing employee! I regret not getting her name, but she's a shorter girl with dark hair and glasses. She knew absolutely everything about cats and kittens and gave me amazing advice. She also gave me plenty of online resources to educate myself further. She went above and beyond what her job calls for and gave me a fantastic experience. I really appreciate that she cared so much about my kitten and cared that I was aware of things to provide him a healthy and happy life.”
“Very helpful staff. I needed a specific blend of food for my dog & one of the employees at the Westchester location referred me here. I called and they confirmed they had it & held it behind the counter for me.”
“Groomers at What The Fluff are AWESOME! Most definitely recommend. I have a 150 lb mastiff and he's been there twice now. First time for a bath and nails, now again for nails. Lets say he loves baths, but isnt very "cooperative" (to say the least) when it comes to his nails. They got the job done when I couldn't.Hes going in for a bath next week and setting up regular appointments with them for the future. Ive found our groomers!”
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“The manager and the sales.associate, Sam, where so nice to me and my emotional support dog, Indigo. I won't say what they did for me here, but they both know and I GREATLY appreciate that. You can't find too any kind people in this world nowadays. Also, if your dog.needs thier nails.clipped and buffed, go on Tuesdays. You get the buff for free so it's $14. Would be more on any other day. Noah is gentle with my fur baby. This is always my pet store, wherever I am in the Chicagoland area...but this particular one has the greatest customer service.”