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“(Wheaton, IL) Danny was great. This was the 3rd AT&T store we went to with no resolution previously. He was patient, kind and persistent. He resolved the issue and proceeded to assist my daughter in the upgrade to a new phone. I couldn’t be more thankful!”
“Vivek —is the guy to see at Glen Ellyn , Illinois, Verizon store. Spent time with us, informed us of promo’s, and friendly. What more can you ask for now a days you. 6/5/2024”
“I went to 3 places before choosing this company and I'm so glad I did.
The owner is quick, efficient and honest about the repairs. His prices are affordable and he's easy to work with. My family and I are only using this place going forward.”
“Emaile, your representative “went the extra mile” in taking care of my issue.
I thought that I had damaged my screen on my iPhone16. Emaile determined that all that I damaged was my screen saver. Upon replacing my screen saver she was not pleased with how the new screen saver was fitting. She proceeded to replace the newly installed screen saver with the Liquid Glass option! I really appreciated her professionalism.
Verizon can be very proud to have an employee of Emaile’s character and quality of service to all your clientele. Please pass along my appreciation to Emaile again!
Best Regards,
Bruce W. Weeks”
“I've had a Great experience with John. My phone was cracked and I was trying to transfer all my old information to my new phone. John figured out a way to make that happen. I recommend anyone, if you go to At&t see John he would definitely work with you to make things happen.”
“I recently went in for an upgrade, and Daniel patiently walked me through the process, showing me my options. He was very informative and kind. He even saved my family a good chunk of change on our monthly bill by discussing our add-ons. I ended up with a new phone and a lower monthly bill. I will definitely be going back for my next phone, and I'll be talking to Daniel for it!”
“My phone is my life line. I had an extremely hard time transferring my data when I upgraded from a 13pro to a 17pro. Went to Dr gadget and James explained precisely how to re factory reset & re transfer all data. What a life saver!! Dr Gadget is my go to for all my phone repairs and questions. Highly recommended to those in the surrounding area. They also had a privacy screen protector and a rear camera protector in stock along with a case. Thanks Dr gadget”
“I want to take a moment to recognize AB at Boost Mobile for delivering truly exceptional customer service. From the minute I walked in, he was professional, patient, knowledgeable, and genuinely focused on helping me find the right phone.
What stood out most was how confidently and clearly he explained my options, answered every question, and made sure I felt comfortable with my purchase. His attitude and work ethic are the reason I chose to buy a phone today he represents Boost Mobile better than anyone I’ve dealt with.
Employees like AB are rare. His dedication, customer care, and ability to create a positive experience directly drive sales and make customers want to return. Boost Mobile should absolutely recognize his efforts he has earned it.
Thank you, AB, for going above and beyond. I hope management sees the value you bring, because it truly made a difference.”
“Myron answered all our questions for myself and both my sons on all our devices. He is very experienced, extremely knowledgeable and so easy to work with. We specifically ask for Myron every time every time we come in!”
“Belle was outstanding! I haven't seen customer service like hers! I asked for a price with a watch and she laid everything out, what I'm paying now compared to if I add another device + protection, etc. She was out of this world with the amount of help, patience, friendless...Thank you Belle!”
“I brought my Laptop into Xpress Cell for a repair. I needed a new back cover because the current cover is cracked. I received a callback for pricing and had a hassle free time.”
“I really like going to this store because of the service they offer every time I go, Jocelin is super kind and intelligent, she helps me with everything I need. Thank you very much Jocelin, I hope you are there for a long time.”
“Went to ATT to get all switch over to a better deal and was greeted by Mike. He made sure all was all setup and I can tell he knows ATT. Thank you Mike for your great service.”
“Jeremy was busy with another customer but took the time and in between helping the other customer he took care of me very pleasant very thorough. Very efficient great service.”
“PS5 had HDMI problems. Took it to two Franchise operations. One tried to sell me an insurance policy and told me to wait 40 days to wait for the policy to take effect because they said it was a motherboard issue. The other had me go into the store just to tell me they don't fix PS5s even though I filled out their online form. Danny took my box, plugged it in, told me he'd have it ready the next day, and sure enough, was ready the next day. True professional, support your local businesses.”
“Raul was great to work with made the whole experience of upgrading phones less stressful. Went out of his way to explain the whole process and even applied the screen protectors for us days later.”
“Came in to upgrade 2 phones on my Verizon acct, Mahmoud helped me upgrade to a Business acct , get 3 new phones and lower my monthly bill $50 per month. Great Service definitely recommend you see Mahmoud”
“Although I did not end up going with AT&T, I have to highlight the exceptional service I received from Spencer. From the very beginning, he demonstrated a level of professionalism, product knowledge, and customer care that is truly rare in today's sales environment. Spencer took the time to thoroughly explain all my options, presented incredibly competitive pricing, and ensured I had all the information I needed to make an informed decision—without ever making me feel pressured. His approach was respectful, honest, and customer-focused from start to finish. I’ve worked with many sales professionals over the years, and Spencer stands out as the most professional I’ve encountered. I would highly recommend seeking him out if you're considering AT&T.”
“Mike and Cassie were absolutely awesome! They helped resolve an issue in the matter of 5 minutes caused by a separate location. Thank you to Mike, Cassie, and the DG team! I’d recommend this location to anyone looking for new service or prompt assistance!”
10AM - 7:30PM
2180 W Lake St, Hanover Park
Mobile Phone Accessories
“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
“Managed to get in just under the wire after a particularly difficult day when I needed my suddenly-broken phone fixed before end of day. This place delivered. Sort of low prices you’d expect to be paying if it were pre-2020 and pre-inflation instead of today when it’s nearly 2025. Through, polite, professional repair service from Jesse, I can tell you that much. 5 stars. Highly recommend.”
“Izzy is very friendly knowledgeable and helpful! He was able to answer all my questions and helped me decide on what products to get. He also helped me reduce my bill by 20% and informed me of other promotions I can take advantage of with my new purchase. He is the GOAT!”
10:30AM - 7:30PM
929 E Irving Park Rd, Streamwood
Mobile Phone Accessories
“Just had to let you know what a good job Anderson did for me. I was in a desperate situation with my phone and went to my go to Cricket store for help. Anderson understood the problem I was having and was determined to solve it. Anderson is very knowledgeable, patient and doesn't give up. Anderson is an asset to Cricket !”
“Diego was phenomenal! I am so excited to tell you about my experience with this young man. He should be the Nations teacher to how one conducts himself through both knowledge and the care he provides is unquestionably best experience I have had in a very long time. Young You deserve a raise. Thank you again for all ??”
“I’m very happy Aldo was able to help me out . He was able to quickly set up service on a new phone I bought . Also , they do phone repairs and the quote I received here was much cheaper than the quote from Best Buy . I highly recommend this location for fast and great service ! Thanks again for helping me Aldo !”
“I had the best experience at Russell Verizon on Ogden.The sales associate was very fast and knowledgeable. I upgraded to a iphone 16 promax and got the best deal..Thanks again and will definitely be back for more stuff”
“10/10 very good service! I changed my phone and they helped me rescue my contacts. Very friendly. I don't know much about technology and here they treat people with respect. Thank you Sonia.”
“I live 2 minutes away from the West Chicago store. I don't mind driving extra just to get great service from this store.I have nothing but great things to say about the way this store runs it's business. Always recommend to my friends and family!”
“This is my second time at this store and Alicia has been a life saver helping get a new phone each time. I told her I was trying to stay in my budget , definitely understood. Showed me the phone, activated. She's super helpful did her best to help me asap knowing I was in a rush to work. To anyone who has a habit of having to get a new phone each time and in a rush come to this store. Alicia is definitely someone you can rely on.”
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“Mark went out of his way to help me switch to Verizon phone, internet, and streaming. I am immensely impressed with both mark and Eduardo who took over helping me when Mark had to leave for an appointment. I would recommend them to anyone!”