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“Mark went out of his way to help me switch to Verizon phone, internet, and streaming. I am immensely impressed with both mark and Eduardo who took over helping me when Mark had to leave for an appointment. I would recommend them to anyone!”
“Vivek —is the guy to see at Glen Ellyn , Illinois, Verizon store. Spent time with us, informed us of promo’s, and friendly. What more can you ask for now a days you. 6/5/2024”
“Emalie was very helpful and great Verizon representative. Knowledgeable and multitasking. Most importantly is super friendly and went above and beyond to help us out. Thank you !”
“Came into the store to do return an old phone that was apart of my trade in found out they did not even process it at a different AT&T store and the manager was very fast and efficient with helping me process the trade in and everyone here was very nice and helpful”
“Came to Dr. Gadget a few days ago due to dropping my phone and unfortunately causing the screen to crack further causing the screen to consistently flicker, ? an associate by the name Amir quoted to fix my screen for a reasonable price given that my phone is upwards of $1200. Amir gave me the option of leaving my phone over night or coming back tomorrow as they were closing with in the hour. I came back the next day I as honestly couldn't take the light and the constant flickering on my phone as it was really hurting my eyes and causing migraines. Amir quoted me at X amount and I told him I would give him half and the other half when the phone done. He said I could just pay when the phone was finished. I thought the tech did a wonderful job, they finished the job within 1 hr 45 min or so. My phone was back to normal, ofcouse I always dim the screen to the lowest setting when using the phone anyway. But it was just good to know my phone was fixed I didn't loose any apps. And ofcourse you can forget the pictures and vedios. I'm really happy with there services this is the second time I come l unfortunately and hoping it's the last. Lol ? but if hopefully never,(( I do) mess up) another phone I can trust dr. Gadget Im really happy worh how respectful they are and how they respect your privacy, and I say this because they asked me for my password to text the phone but also said it was okay if I didn't want to and they could just test it when I was in the store with them. Ofcourse option #2 was best. One of the associate also sold me a great cover for my phone to protect the screen on the side which absolutely I purchased. I'm really happy Amir was kind, straight to the point, explained what the steps where, gave me a time frame, completed it on time, respected my privacy and over all the other associate was super kind aswell. I'm very happy the screen dim and not flickering causing my to have migraines. I'm very happy I know this review is a few days late but better late than never. I should also mention my husband recommended that I look at other option but other options had also a 4.9 with less reviews they have a 4.9 with way more reviews and when comparing to 1. I've already been before & 2. They've done an excellent job it was a no brainer to disregard any other option and come back to the place that took care of your phone the first time. The second time was just as excellent if not better.”
“Raul was great to work with made the whole experience of upgrading phones less stressful. Went out of his way to explain the whole process and even applied the screen protectors for us days later.”
“We went to Verizon today with a problem about our Internet and also a question about international travel. Cassie replaced our Internet box and answered all our questions in a very timely fashion. We were very pleased!”
“Ali did a really great job and fix my mobile in like 20 minutes which I was about to throw away because other shop person told me that it can’t be fixed and he also offer low price ?”
“Mike Roe was great at handling an extremely difficult and complex problem. He literally spent hours on line , suspiciously exactly one hour with att trying to port my number over, and additionally with Verizon support accomplishing this goal. I’m so glad to be back with Verizon and to receive such fantastic service after a horrible att experience having calls not received due to network congestion and email not loading and timing out.”
“I really like going to this store because of the service they offer every time I go, Jocelin is super kind and intelligent, she helps me with everything I need. Thank you very much Jocelin, I hope you are there for a long time.”
“Wow...
They are amazing.
I thought I lost everything in my laptop, with the black screen of death.
Dropped off at 10am ready at 1pm.
Very friendly, Clean place
Top notch”
“I RECEIVED NOTHING ON MY PROBLEM.
WE HAVE NO PHONE SERVICE.
ATT HAS PROBLEMS OUTSIDE BUT NOTHING IS DONE.
I ALREADY SENT YOUR STORE MONEY.
PLEASE, PLEASE, PLEASE, HELP ME.”
“Went yesterday to get help over a line and Asmir was the one who attended me, the whole process was smooth and very friendly, Asmir was very friendly and gave many options to it, amazing at&t and amazing service from those guys”
“Sai, was very helpful with a new phone I bought there. He helped me with everything. Transferred my data and sold me a phone case and screen protector at a very good price. I'm going to refer a couple of my friends to switch to boost mobile. I'm coming back to get home internet from here for only $40 per month.”
“Belle was outstanding! I haven't seen customer service like hers! I asked for a price with a watch and she laid everything out, what I'm paying now compared to if I add another device + protection, etc. She was out of this world with the amount of help, patience, friendless...Thank you Belle!”
“I have been to this verizon multiple times and no one has EVER helped me the way Josh did. He knocked $100 off our bill. I couldn't believe all the crap that was on there. When you go here ask for Josh. 50 thumbs up.”
“We visited the Oakbrook Terrace AT&T store looking to update a very old phone. After less than 5 minute wait, Anthony met us with a friendly smile. He patiently answered all of our questions and explained everything in detail. We left happy. Customer Service is alive and well here. We will be returning to this location in the future thanks to Anthony and Sanchez. Also thanks to the new employee working with Anthony, who was also great with us as well.”
10:30AM - 3PM
929 E Irving Park Rd, Streamwood
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“Just had to let you know what a good job Anderson did for me. I was in a desperate situation with my phone and went to my go to Cricket store for help. Anderson understood the problem I was having and was determined to solve it. Anderson is very knowledgeable, patient and doesn't give up. Anderson is an asset to Cricket !”
“Went in to buy some airpods and was greeted instantly by izzy, whole helped me the entire time I was there. He was very attentive and extremely sweet. Izzy made my experience at AT&T wonderful.”
“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
“Chris and Erick were very professional and effective with knowing what we need and accommodated my bf and I. I'm very satisfied with their service and proficiency. Great employees, applaud them and give them a raise they work hard and diligently. Not only did they be patient and help us with our questions, they also assisted in our purchases for 2 Iphones and internet for our home. Much gratitude and appreciation for Chris and Erick! I'll say it again; Great employees.”
“Helpful & remarkably patient -- willing to answer each and every question multiple times to customer's content. Work done is also top-notch -- replaced iPhone screen on an absolutely destroyed iPhone has lasted for far longer than expected/hoped for. Coming back for inevitable future phone repairs. Go here!”
“I went to this store because I spoke to someone on the phone and they inadvertently put my information with the previous customers name that they were working with. I spent approximately eight hours with Mario, who worked diligently to correct this error. He was polite, professional and had the patience of a saint. Thank you Mario for all of your hard work.”
“I’m very happy Aldo was able to help me out . He was able to quickly set up service on a new phone I bought . Also , they do phone repairs and the quote I received here was much cheaper than the quote from Best Buy . I highly recommend this location for fast and great service ! Thanks again for helping me Aldo !”
“10/10 very good service! I changed my phone and they helped me rescue my contacts. Very friendly. I don't know much about technology and here they treat people with respect. Thank you Sonia.”
“I went in to the local store and Ryan was a huge help in getting my new account straightened out. I am a teacher and my days off area precious as is my time. He was quick and effective and very polite!!”
“This place is amazing! I went in to fix my cracked screen and I got it back perfect! The owner was able to tell me what he needed to do and when it would be ready. Excellent service!”
“Ivan Pagan went above and beyond to help get my phone back working today contacting Verizon to resolve the problem . He was very patient and showed great customer service.”
“I live 2 minutes away from the West Chicago store. I don't mind driving extra just to get great service from this store.I have nothing but great things to say about the way this store runs it's business. Always recommend to my friends and family!”
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“The service was amazing ! My family and I were able to upgrade our phones with the lovely help of staff ! Highly recommend coming to the AT&T in Wheaton Danada square !”