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“Great location very nice selection of latest phones great value deals Friendly Knowledgeable Staff such as Ricardo and Jose plus all their employees are great highly reccommend!”
“Gaby was fantastic to work with. Not only did she answer all my questions, listen to my concerns and help me figure out the options that would best serve my situation, she could make me smile as we took care of business. Thank you”
“It was time to get a new phone, 6 years plus, taking longer to charge and slow, and happen to stumble on this excellent Verizon store in Glen Ellyn on Roosevelt rd. next to Chase bank.
Couldn't be more happier with Jon helping me out.
Jon was very knowledgeable and answered all my questions patiently.
Having an older phone with heavy use, during data transfer, my messages didn't transfer first try.
Jon was not fazed but determined to get my messages transfered.
It took a solid hour but he never gave up.
Completely successful! Completely amazed!
I also noticed during the first transfer, it got busy in the store.
Never with a look of rushed, he bounced around helping each customer, solving problems, making sales with patients and ease.
This is the Verizon store you want to do business with and no doubt, if you get Jon to assist you, you will be fully appreciated and satisfied.
And don't wait as long as I did to shop at this store...”
“Absolutely incredible service! I can't speak highly enough about Tech Repair Plus and Eddie. He genuinely wants to help and miraculously got my completely dead (not battery-dead, motherboard-panel-dead) iphone up and running, which enabled me to transfer all of my data from my back-from-the-dead phone to my new replacement phone. Thank you, thank you, thank you! Highly recommend, and I personally will continue to return here anytime I have tech in need of repair.”
“Faviola was so pleasant and helpful to work with. I truly felt like she was striving to obtain the most cost-efficient option for me and really cared about making my transition to a new phone as smooth and efficient as possible !”
“Decided to get a new phone. Went with the galaxy s21. They told me it was out of stock and would ship on August 6th. A few days later, I got a notice that the phone had been shipped. The staff at the store were friendly and courteous and made the switch neatly effortless.”
“They were exceptionally helpful in assisting me with getting my internet set up when I wasn’t sent all of the equipment I needed from corporate. Definitely recommend this place.”
“Klayton provided one of the best customer service experiences I’ve had in a long time. From the moment I walked in, he was professional, knowledgeable, and genuinely committed to helping me find the best solution for my needs.
What really stood out was his patience, attention to detail, and willingness to go above and beyond to make sure everything was handled correctly. He took the time to answer all of my questions, explain my options clearly, and made the entire process smooth and stress-free.
It’s rare to find someone who combines outstanding customer service with exceptional problem-solving skills, but Klayton does exactly that. If you’re looking for Verizon service, I highly recommend asking for Klayton. The team at Verizon is fortunate to have someone who truly cares about his customers.
Thank you again, Klayton, for the incredible service. You’ve earned a customer for life! ⭐️⭐️⭐️⭐️⭐️”
“Alan, yes look for him if you want one of the best services!! He's very smart, practical, patient and compassionate helping customers resolve issues. Thousand thanks again!”
“Alonzo left us speechless with his friendly service and welcoming atmosphere when solving a problem for us regarding our bill that another store had messed up, he also was able to get us a even lower price even with purchasing new phones!! Always coming to this store from now on to work specifically with Alonzo.”
“PS5 had HDMI problems. Took it to two Franchise operations. One tried to sell me an insurance policy and told me to wait 40 days to wait for the policy to take effect because they said it was a motherboard issue. The other had me go into the store just to tell me they don't fix PS5s even though I filled out their online form. Danny took my box, plugged it in, told me he'd have it ready the next day, and sure enough, was ready the next day. True professional, support your local businesses.”
“Great experience at Boost Mobile! Mohammed helped us today, and he was very friendly, helpful, and professional. He took the time to answer all our questions and made the whole process easy and smooth.”
“Came in to upgrade my phone and Jonny made it super simple and quick and it didn’t feel like I was there forever. Thank you for the great service Jonny!”
“Demond is the absolute best! I live away from my parents, and he has been so kind and helpful to them. He also has been wonderful in getting me set with my new phone. An incredible employee who is efficient and genuinely cares to help others. Cannot recommend him enough. He has made the process easy and stress-free for myself and my family.”
“First time went into a t and t met a wonderful customer service.Man named marquise so knowledgeable and fix my problem quickly.I will definitely be back to the store.Thank you so much”
“Miguel was a FANTASTIC help in setting up a new account
I highly recommend him amd the store
Jimmy was also very helpful during my experience”
“Huge thank you to Brandon at Boost Mobile for making my phone upgrade so easy! He activated my new Samsung Galaxy, transferred all my data, and was friendly and patient throughout. Truly above-and-beyond service! Excellent customer service!”
“I was duped by a different ATT store. Richard at this store was AMAZING and was able to undo most of what the other store did. He was quick, polite and efficient.”
“I had been having trouble with my phone all week, even talked to multiple representatives over the phone who could not fix my problem. Ali took care of my problem within 15 minutes of being at his store! Very polite and very professional! Would highly recommend Ali to anyone.”
“My husband and I went here today and we had Beto help us out. He was very friendly and easy to work with. He helped my husband pay off his phone and also helped us get a lower AT&T bill. This location always has great and reliable workers!”
“I'm seriously impressed with the service! My son completely smashed his iPhone screen the screen was so badly damaged that you couldn't even see anything on it. I honestly didn't think it could be fixed, but they worked their magic and repaired the phone same-day.
The phone looks brand new and works perfectly. The service was fast, professional and exceeded my expectations. I couldn't be happier with the results. Highly recommend this place to anyone who needs a phone repaired.”
“I just successfully switched from AT&T and I couldn’t be happier!! Jeff helped me, and he was extremely knowledgeable and saved me a TON of money. Plus after I pay my first bill in 35 days, I am eligible for a free iPad!! Why I wasted so much money with AT&T for so long is my own fault, lol. My boyfriend has had this service for almost a year and the service is great. And Jeff is awesome!! ?”
“Excellent Customer Support!
The manager explained the products, features in detail; answered every question clearly; I had problem with activating stand-alone watch line and the manager stayed with us 45 minutes after the store closing hour to fix the issue.”
“Antonio is what makes this Company number one in Disaster Relief recovery team building A leader for the Next Generation to look up to A Juneteenth Leader that President Obama will be proud Of ,Keep Hope Alive A Dream maker Not a Dream takers”
“Mark went out of his way to help me switch to Verizon phone, internet, and streaming. I am immensely impressed with both mark and Eduardo who took over helping me when Mark had to leave for an appointment. I would recommend them to anyone!”
“It was an optimum customer service experience. The staff are experts in their field. I have complete confidence in their professional skills! This place is the best.”
“Maria is amazing!!! she was able to help me recover my gmail account and hooked me up with a new phone and tablet for my kids!!! i love coming to this store. the girls are always so friendly”
“I had brought my daughter's Nintendo switch OLED in, on Wednesday evening to find out why it was not working. By Friday evening they had contacted me to say it was ready for pickup, great price,fast service,and kept me informed all the way through the process. Would recommend 👍👍👍”
“We had the pleasure of working with Mario. We had a complicated situation involving multiple phones - Mario was patient, thoughtful, and resourceful. He took his time and answered all of our questions. He confirmed all devices were in working order and to our satisfaction before we left. Mario went above and beyond, he is an excellent employee who made a challenging situation workable and pleasant.”
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“Best phone repair shop in town, I had my phone cracked and not working properly the guy was trying to get fixed on other phone shop but couldn’t get fixed
But Sam from xpress repair get it done in 30 minutes very happy with the service and price.
Definitely I will recommend to anyone who has the issues with the phone
Once again thank you Sam”