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“Luis has a great personality and crushed it yesterday. He was working alone and you could tell he was working his tail off. People just kept coming in and he greeted everyone, juggled what he could while phones were loading and such, and cracked jokes along the way. He never looked stressed even after he had to call fraud department for my partner, help setup both our phones, and even add screen protectors for us. 12/10 service!”
“Absolutely incredible service! I can't speak highly enough about Tech Repair Plus and Eddie. He genuinely wants to help and miraculously got my completely dead (not battery-dead, motherboard-panel-dead) iphone up and running, which enabled me to transfer all of my data from my back-from-the-dead phone to my new replacement phone. Thank you, thank you, thank you! Highly recommend, and I personally will continue to return here anytime I have tech in need of repair.”
“Favi and Ani were amazing. They stayed after closing to make sure everything was taken care of and showed real extra effort. Super personable, helpful, and easy to work with. Great experience overall.”
“Decided to get a new phone. Went with the galaxy s21. They told me it was out of stock and would ship on August 6th. A few days later, I got a notice that the phone had been shipped. The staff at the store were friendly and courteous and made the switch neatly effortless.”
“They were exceptionally helpful in assisting me with getting my internet set up when I wasn’t sent all of the equipment I needed from corporate. Definitely recommend this place.”
“Alan, yes look for him if you want one of the best services!! He's very smart, practical, patient and compassionate helping customers resolve issues. Thousand thanks again!”
“Klayton provided one of the best customer service experiences I’ve had in a long time. From the moment I walked in, he was professional, knowledgeable, and genuinely committed to helping me find the best solution for my needs.
What really stood out was his patience, attention to detail, and willingness to go above and beyond to make sure everything was handled correctly. He took the time to answer all of my questions, explain my options clearly, and made the entire process smooth and stress-free.
It’s rare to find someone who combines outstanding customer service with exceptional problem-solving skills, but Klayton does exactly that. If you’re looking for Verizon service, I highly recommend asking for Klayton. The team at Verizon is fortunate to have someone who truly cares about his customers.
Thank you again, Klayton, for the incredible service. You’ve earned a customer for life! ⭐️⭐️⭐️⭐️⭐️”
“My phone is my life line. I had an extremely hard time transferring my data when I upgraded from a 13pro to a 17pro. Went to Dr gadget and James explained precisely how to re factory reset & re transfer all data. What a life saver!! Dr Gadget is my go to for all my phone repairs and questions. Highly recommended to those in the surrounding area. They also had a privacy screen protector and a rear camera protector in stock along with a case. Thanks Dr gadget”
“Art at the ATT store was so amazing! He helped me recover my dead father's voicemails from my old device, that I lost. Art went above and beyond to ease my mind. I highly recommend him and that store!”
“I want to take a moment to recognize AB at Boost Mobile for delivering truly exceptional customer service. From the minute I walked in, he was professional, patient, knowledgeable, and genuinely focused on helping me find the right phone.
What stood out most was how confidently and clearly he explained my options, answered every question, and made sure I felt comfortable with my purchase. His attitude and work ethic are the reason I chose to buy a phone today he represents Boost Mobile better than anyone I’ve dealt with.
Employees like AB are rare. His dedication, customer care, and ability to create a positive experience directly drive sales and make customers want to return. Boost Mobile should absolutely recognize his efforts he has earned it.
Thank you, AB, for going above and beyond. I hope management sees the value you bring, because it truly made a difference.”
“I brought my Laptop into Xpress Cell for a repair. I needed a new back cover because the current cover is cracked. I received a callback for pricing and had a hassle free time.”
“Lydia was extremely efficient in every way. She not only helped me turn my phone on but she helped us save money by getting a plan for both me and my husband. She’s the best!”
“Just need to share the great experience we had today at this store. We appreciate how patient Sean and Adrian were with transferring our phones. They are very professional and were willing to take the time to do it right. Thanks”
“PS5 had HDMI problems. Took it to two Franchise operations. One tried to sell me an insurance policy and told me to wait 40 days to wait for the policy to take effect because they said it was a motherboard issue. The other had me go into the store just to tell me they don't fix PS5s even though I filled out their online form. Danny took my box, plugged it in, told me he'd have it ready the next day, and sure enough, was ready the next day. True professional, support your local businesses.”
“Great experience at Boost Mobile! Mohammed helped us today, and he was very friendly, helpful, and professional. He took the time to answer all our questions and made the whole process easy and smooth.”
“I had lost my phone while traveling and the staff and manager at the store did everything they could to make sure I was taken care of, without breaking the bank. Very impressed and thankful they provided such amazing service!!”
“Demond is the absolute best! I live away from my parents, and he has been so kind and helpful to them. He also has been wonderful in getting me set with my new phone. An incredible employee who is efficient and genuinely cares to help others. Cannot recommend him enough. He has made the process easy and stress-free for myself and my family.”
“First time went into a t and t met a wonderful customer service.Man named marquise so knowledgeable and fix my problem quickly.I will definitely be back to the store.Thank you so much”
“Huge thank you to Brandon at Boost Mobile for making my phone upgrade so easy! He activated my new Samsung Galaxy, transferred all my data, and was friendly and patient throughout. Truly above-and-beyond service! Excellent customer service!”
“I had been having trouble with my phone all week, even talked to multiple representatives over the phone who could not fix my problem. Ali took care of my problem within 15 minutes of being at his store! Very polite and very professional! Would highly recommend Ali to anyone.”
“Miguel was a FANTASTIC help in setting up a new account
I highly recommend him amd the store
Jimmy was also very helpful during my experience”
“Raphael was nice, knowledgeable, and very quick for my battery replacement. Very good pricing and I’ve never had a bad experience from this shop. Great employee and business”
“Managed to get in just under the wire after a particularly difficult day when I needed my suddenly-broken phone fixed before end of day. This place delivered. Sort of low prices you’d expect to be paying if it were pre-2020 and pre-inflation instead of today when it’s nearly 2025. Through, polite, professional repair service from Jesse, I can tell you that much. 5 stars. Highly recommend.”
“I was duped by a different ATT store. Richard at this store was AMAZING and was able to undo most of what the other store did. He was quick, polite and efficient.”
“I just successfully switched from AT&T and I couldn’t be happier!! Jeff helped me, and he was extremely knowledgeable and saved me a TON of money. Plus after I pay my first bill in 35 days, I am eligible for a free iPad!! Why I wasted so much money with AT&T for so long is my own fault, lol. My boyfriend has had this service for almost a year and the service is great. And Jeff is awesome!! ?”
“Antonio is what makes this Company number one in Disaster Relief recovery team building A leader for the Next Generation to look up to A Juneteenth Leader that President Obama will be proud Of ,Keep Hope Alive A Dream maker Not a Dream takers”
“Really glad I came to the store today ! I was greeted at the door by Ameer. He sat with me and answered all my questions about my new phone and got me a great deal on a new tablet. He was so patient and a real expert 5/5 stars i highly recommend this location.”
“Mark went out of his way to help me switch to Verizon phone, internet, and streaming. I am immensely impressed with both mark and Eduardo who took over helping me when Mark had to leave for an appointment. I would recommend them to anyone!”
“It was an optimum customer service experience. The staff are experts in their field. I have complete confidence in their professional skills! This place is the best.”
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“It was time to get a new phone, 6 years plus, taking longer to charge and slow, and happen to stumble on this excellent Verizon store in Glen Ellyn on Roosevelt rd. next to Chase bank.
Couldn't be more happier with Jon helping me out.
Jon was very knowledgeable and answered all my questions patiently.
Having an older phone with heavy use, during data transfer, my messages didn't transfer first try.
Jon was not fazed but determined to get my messages transfered.
It took a solid hour but he never gave up.
Completely successful! Completely amazed!
I also noticed during the first transfer, it got busy in the store.
Never with a look of rushed, he bounced around helping each customer, solving problems, making sales with patients and ease.
This is the Verizon store you want to do business with and no doubt, if you get Jon to assist you, you will be fully appreciated and satisfied.
And don't wait as long as I did to shop at this store...”