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“Best Verizon I’ve been to! Brandon was extremely helpful, kind, and patient with my family. He did all the work and was trustworthy throughout the entire process. Highly recommend this Verizon store to anyone and everyone!!!”
“Michael Buck extremely helpful and helped save the day when my phone had water damage and gave instructions on how to file a claim for a new phone. He went above and beyond to help ensure all my data was saved and had he not helped all would have been lost. Such a great customer service experience!!”
“It’s good when you can sit down with someone and they genuinely want to help and Sebastian did just that and answered my son questions when he called to follow up on my order because I’m on his plan. Thank you for getting me set up.”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“Webhostingpad provides excellent customer service. Any time or day, they respond to help you with any technical issue you may have. I highly recommend this company.”
“Always go here for help and David was really helpful. On top of the great customer service, Brian was very knowledgeable on Samsung products! Amazing work t-mobile”
“Enjoyed walking in and all reps welcoming me plus with a smile! Shoutout to Marco for taking the time to walk me through my new phone, suggest accessories, and answer my questions. Appreciate the service and professionalism.”
“I had a problem with my account . Went to the T-Mobile store in Northbrook IL on Skokie Blvd . I am writing to tell you how helpful Anthony V the store manager was . He listened to my problem and took care of it . He was polite , attentive and made me feel he cared about me and my problem .
He was knowledgeable and got my problem taken care of . It’s because of employees like Anthony that I will continue to use T-Mobile for my cell phone service .
He is a valuable employee !”
“Went to T-Mobile to ask about my current service and left with a new Apple Watch! Shout out to Stephanie for the help! She was kind and patient even though I had a million questions. Sending my family to this location”
“Ivan was very helpful. He helped my husband who was having issues with his phone . He also suggested some other apps . He took the time to customer service him. I really appreciate that kind of Customer Service in today’s society. Thank you Ivan again.”
“I had to move my dish from a flower bed to my patio (my landlord is being a j**** Lamont our installer was just wonderful and very understanding. He moved the dish so we had the best available signal. I would recommend USA Wireless Satellite TV, and Lamont for any future needs.”
“I experienced an outage with my internet today and they got someone out to my home to fix my internet very quickly. From the time it went out to it being fixed was just under 2 hours. Also, Reshmi was super friendly and attentive over the phone. She followed up to make sure everything was okay. Originally I was frustrated, but the quick resolve to my issue was really appreciated. Thank you hipoint!”
“I want to express special thanks to Alison for taking her time resolving my phone problems and educating me with phone operations as well. Appreciate for work that get done well.”
“I wanted to give a shout out to Olivia she was absolutely amazing helpful is an understatement she was very kind and very patient with me
Should be more people like her in the retail world”
“After 5 phone calls with customer service and 2 visits to other T-Mobile locations I was helped by Mojahid. He was awesome and friendly. He ran into the sale issue with customer service as I had and was able to get my phone working again. I appreciate the time he took and made sure I could make calls before having me leave the store. Not many people go the extra mile and he did.”
“Went in to get an issue fixed with my SIM card that the telephone customer service couldn't fix after two separate calls. They fixed it in about 5 minutes. Super friendly. A nice people.”
“Big thank you to Kacper for taking care of me and my impatient husband Friday night.
He did a great job explaining everything and helping us find the right options for us. Great sevice.”
Open 24 hours
1905 Lunt Ave, Elk Grove Village
Internet Service Providers
“Badass facility, one of the nicest datacenters I've seen. Onsite security, 24x7 escorting you to the datacenter, and or your customers - which is a plus. Upon entering you approach a locked/secure door at which point you pick up the phone, speak to the security onsite, they let you know verify who you are with a government-issued ID, then verify if you're permitted access at which point you're still in a secure lobby, and once granted access you're escorted and taken through a mantrap to your destination. It's clear Equinix dumped *millions and millions* into the facility. We are located in the newest build out on the first floor. All cages are bio-metric, cameras throughout, alarms should you have your cage door open for a duration (monitoring) also additional monitoring temp sensors throughout, humidity, etc. Awesome loading dock, both ramp available and dock. Showers within the facility, customer lounges you can rent which have pull out beds, etc. Definitely an awesome modernized facility.”
“Great experience. Very helpful staff. Highly recommend this particular location. My sales mobile expert was Noor Qazi . Very knowledgeable and took his time to explain plan and all benefits. Great job!!”
Open 24 hours
860 Remington Rd, Schaumburg
Internet Service Providers
“We moved our business over to Vinakom's fiber service at the beginning of 2023 and are saving a significant amount of money over our previous ISP. Service, speed, and up-time have all been rock solid. If you are looking for a competitive business ISP Vinakom is worth checking out.”
“The employees of this store helped me tremendously a few months ago. I was in need of a new phone & plan quickly and they not only helped me get it figured out but they stayed late to transfer all of the data from my old phone to the new one. Very grateful for their patience!”
“I was in the Verizon store in Schaumburg, by Meacham and Higgins roads. I had issues that my regular Verizon store couldn't help me with. Jordan found me and asked how she could help. After a lengthy explanation (it was complicated) she asked a few questions and got to work. She was professional, knowledgeable, and friendly. I'm retired now, but if I wasn't I would have asked Jordan to come in for an interview and I would have made room for her in our 165 staff, very successful business. She was amazing! Thank you Jordan, you will go far!”
“Very cooperative staff. Very professional and helpful to everyone. Very quick and fast service. I am using t mobile last 15 years first time I had a good experience.”
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“Many thanks to Jeanette, who helped me solve my problem. Her work day was already over, but she stayed and completed the activation of my lines. She helped to save my old number. A very nice and kind girl. I recommend this store.”