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“I was very pleased with the service. Donna was extremely knowledgeable and helpful to me in making my decision. I would definitely recommend her to anyone shopping there.”
12 - 5PM
172 Oakbrook Center, Oak Brook
Watches
“Belal was awesome! He was very professional and courteous. He worked with me to acquire a beautiful piece. I wil definitely recommend and come to him again. Thank you”
“If you’re in the market for a watch I highly recommend these guys. I spoke to Gino Jr. about buying one and showed him my dream watch. Not only did he find the exact one I was looking for, he was able to get me a brand new 2024 with the plastic still on it for less than the pre owned ones were going for. I couldn’t have had a better experience buying my first watch. Thank you!!”
“Always drive past this place and see all the sick collection of cars they have including all the Supra’s. Today I decided to stop by and Rami welcomed me in and showed me around. Definitely will come back and buy from here one day. Great customer service!!”
“My fiancé and I had such a great experience with Jackie Presta at Diamond Direct! She was so helpful and very professional. I get non stop compliments on my ring.”
11AM - 6PM
7501 W Cermak Rd #102, North Riverside
Watches
“District Manager Dan with Victor, Darius & the entire staff did a great job closing a challenging deal. Shopped around for gold, diamonds & service at several locations. R & H offered the best deal, pricing & service.”
“Beautiful selection, amazing quality and the best staff!!
Absolutely love all of my purchases at James & Williams Jewelers.
This time Danielle helped me pick out the perfect gift for my mother. Thanks Danielle!”
“From purchasing our engagement ring here 8 years ago, this has been our go to jeweler. They have a beautiful selection of pieces for any occasion, and a wonderful staff. We will be shopping here for years to come!”
Watches
“We had a great experience at The Jewelry Exchange in Villa Park. Sharon was an absolute pleasure to work with—she was knowledgeable, patient, and made the entire process easy and stress-free. We never felt pressured, and she took the time to answer all of our questions. Highly recommend asking for Sharon if you’re looking for excellent customer service!”
“Originally I had gone to cd. Peacock but the waiting list for the watch that I wanted was 9 months mind you having been a loyal customer in the past so I remembered that their was a brightling store right around the corner and decided to go there I was not disappointed john was very knowledgeable and took the time to show my different watches the young lady there even offered me water and gifted me a book on brightling watches ⌚️ it was very easy to purchase a quality watch from them ? thanks again !
Lou”
“Raj is the ***best***guy there. Huge mistakes were made ... by the manufacturer and he took a lot of time to fix all!! If your shopping or need to go to a big box jeweler, you should see Raj...”
“My husband and I got our wedding bands at Oak Park Jewlers and we could not recommend them more! Patti and the team were fabulous- they were so kind, attentive, and helped us find options within our budget. Highly recommend!!”
“Margaret made the engagement ring process so much easier than I expected. She answered all of my questions, explained the differences between the diamonds, and helped me find one that fit both my style and budget. I never felt rushed, and I left feeling confident about my purchase. Looking forward to coming back for our wedding bands.”
“Mass could not of done a better job helping me design a ring and building it ever more beautiful than I envisioned it. Incredible service and incredible products. Thank you!”
“Tina was so friendly and helpful! She and the jeweler were very accommodating to help us with a same day necklace repair. They even cleaned and polished our rings while we were there. Would highly recommend to anyone.”
“Always a pleasure to do business here. Whether selling, buying, or just asking questions. They're my go-to for selling my coins and metals, I don't even bother calling around for prices anymore. They even buy silverplate (Hard to find). They also did a fabulous job on a ring for my wife. Thank you!”
“I had a beloved Waterford Teddy Bear clock and the clock broke. I ordered 4 different replacement clocks on Amazon and none of them fit. I brought the clock to this store and the gentlemen were able to find a perfect clock insert. The clock is good as new. I am grateful for their help.”
“Nico was amazing got us new wedding rings and matching watches thanks for outstanding customer service!!! May was a great help. My new favorite jewelry store thanks Joe and Nicole Vida”
“Expert watch repair and service. You can have your Grand Seiko serviced and purchase a new Citizen watch for an unbeatable price. I dropped off my Seiko dive watch for a crown replacement and the turnaround was very fast. I was sent photos and video of the watch movement.”
“They're the best jewelers without a doubt. They are very easy to work with, very knowledgeable, and very helpful. They are also very accommodating. I am a big fan of Otis. He is super friendly and has excellent customer service.”
“Fantastic experience here with Kenneth, he’s so professional and friendly and helped with my watch repair as well as shopping for a new one. And the icing on the cake was a HANDWRITTEN note thanking me for coming in. That totally made my night! Elite customer service”
“I brought in an antique wind up Clock that my father brought back from Germany after World War II. It was not working, the wooden and brass case were dull and dusty. I decided to bring it to be rejuvenated to the
Chicago. Clock company did a wonderful job. They were very respectful of how precious this item was to me and treated it very carefully. I got it back sooner than expected and it’s in beautiful working condition and the wooden and brass case are cleaned up and shined up and it’s absolutely stunning. I’m so proud to have my family heirloom back and now I know it’s something that will definitely be passed on through generations.”
“Oh the jewelry!!! I love everything I have purchased or received from this boutique! The staff and owner are incredible! One of a kind pieces, custom and fabulous jewelry you will not see in other stores! Make an appointment and go to see all the beauty!”
“I only wear David Yurman jewelry.Partly because it's beautiful and partly because I'm lazy. I don't like to have to take off my jewelry...including when I'm showering or in the pool (except for my DY watch). The cloths r wonderful, but if ur into DY, u have to get the cleaner too. It's AMAZING! I bought a pair of black onyx earrings in Cayman Island. I went to put them on and I dropped the backing. I have 2 small ?, so of course they were curious and one of them ate it. I have a couple DY earrings, but the backings were not the same. I called the DY Boutique in Oakbrook and spoke to Samantha. Explained the situation and she said she would send 2 backings out to me right away. She was so caring and professional. FABULOUS customer service! A++for Samantha ?. Thank you! CarenFreewalt”
“Went shopping with my son. There is a swatch for the upcoming moon missions. White band and solar phase display. Very cool and collectible. Also several Simpsons' watches.”
“Great service from Jay and Jason, Excellent workmanship on getting my favorite everyday watch back to telling the time right again, it was running slow and it needed a cleaning and a adjustment, I also had them put a new leather band on it, Looks like new the day I remember it was given to me as a gift.”
“I was there for diamond earrings , they helped me pick the right ones, they were patient and kind and I got my ear piercings there , they were so careful , I loved their services , will be back girls”
“I had an exceptional experience working with Mr. Bryan Dominez. I initially purchased two tutors and subsequently purchased a Rolex. Mr. Dominez is highly personable and possesses extensive knowledge in the field.”
“Omg this place is the best! I don’t know what the other reviews are about them being rude but they weren’t the rude to the slightest. I recently lost my engagement ring on my bachelorette and I am extremely devastated. I told the employee named Jenna about it and she was super sweet. She even gave me some complimentary items after I purchased a new ring. Thank you Jenna for trying to make me feel better about what happened.”
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“Excellent jewelry store and the jewelry consultants are amazing! Michelle was my consultant. I first came in when my mom passed and I had some jewelry to sell. She was so thorough, knowledgeable and sorrowful for our loss. She took uninterrupted time with me to make some tough decisions.
I just left there again as I had my mother's ring remade into a mother and grandmothers ring. We added the stones of my grandchildren and came up with an absolutely beautiful tribute to my kids in grandkids. Once again she took a lot of time with me going through different styles until we came up the one that best fit me and my wishes. I will never go to another jeweler.Thank you, Michelle and Bella Cosa for all your wonderful help.”