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“Henry spent two hours with me working on a cell phone number transition. He was thorough, patient, and solutions oriented from the start. We resolved the complex issue because of his patience, initiative, and ability to navigate the Verizon support system.. Highly recommend Henry and this location.”
“I literally never wrote reviews, but Jocelyn Collins gave me one of the best Customer Service experiences I can remember.
She waited on the phone with Verizon Customer Sevice and helped navigate and guide me through to resolution out of the kindness of her heart. She was not being paid commission and helped me navigate a complex network transition from ATT to Verizon.
This store is lucky to have such a hard working and genuinely kind person onboard.”
“Called a dozen vendors looking for out of production parts for an Oreck Air Purifier. Sheila, at the Vac Shop, remembered they used to sell/ service that machine, and actually took the time to research and find some parts still on the shelf ..from 3 years previous. Never, have I been so graciously been helped this much. Above an beyond many
Kudos...Thank You!!”
10AM - 7PM
3019 N Clark St, Chicago
Electronics
“Had a problem with dropped calls and had been on the phone with Verizon tech support for 8 days with no help and walked into the store and my issue was figured out within minutes”
“Ben is a great guy very professional came and hooked up my new television and box was extremely well priced and very good customer service I highly recommend them”
“Anthony is the real deal. He’s now fixed my Technics turntables AND my QSC monitor, and every time the work has been flawless. Super knowledgeable, honest, and easy to work with — you can tell he genuinely knows this gear inside and out.
Prices are fair, turnaround is solid, and he actually takes the time to explain what’s going on instead of just rushing you out the door. If you’re a DJ or musician in Chicago, this is one of those spots you want in your back pocket.
Straight up Chicago legend. Highly recommend.”
“Just came in today. Was super happy with John G’s service & how invested he was to help me find a solution to my problem. Highly recommend working with him when you stop in!”
“Excellent Service at Metro by T-Mobile!
We had a great experience at Metro. Safi was fantastic — he knew exactly what we needed and is truly an expert in his field. He helped my family get the best plans and accessories with outstanding customer service throughout. The store is clean, modern, and well-organized, making it a great place to shop for phones and plans.
Highly recommended for anyone looking for expert guidance and a smooth, friendly experience!”
“I brought my iPhone 10 to The Lucky Phone Shop. It was completely dead. This gentleman replaced the screen, in less than 30 min and with a smile he said “it is good as new”. I am so happy to have my phone back. Great Job!”
“I've been to this store and I ported my lines from Verizon and if you ask me about the network its to damn good. I dont use to get network with Verizon and after I switch to metro by Tmobile everything is running smooth. And the store representatives are so gentle with customers I really like how they interact with people. I would highly recommend this store location”
9:30AM - 6PM
6137 N Clark St, Chicago
Electronics
“I Bought a new TV from Minas Electronics and I’m very happy with the service — fair prices, quick delivery, and helpful staff. After setting it up with my Firestick, I installed TV4ONE and now I get thousands of channels, live sports, movies, and news in 4K with no buffering. A great combo for anyone looking for both quality electronics and top streaming service.”
“Went to see their speaker options and was assisted by Christina which was really friendly and personable which is hard to come across when you go into a Pawn shop but besides that she was great help during my visit to this location.”
11AM - 9PM
2603 W Devon Ave, Chicago
Electronics
“I had a wonderful experience at DIA. The store has a beautiful collection of Indian handicrafts, utensils, and many traditional items. Everything is well displayed and truly reflects Indian culture. What made my visit even better was the customer service. The guy was extremely polite, helpful, and welcoming. I really enjoyed shopping here and would highly recommend this store to anyone looking for authentic Indian items.”
“Sales rep at store is my best freind now. I am 60 year old and not so technology freindly. And he help me with everything i go for and always see me with happy face... always reccomend this place..”
“Joe and Bob at Royal Home Entertainment were able to magically transform my “rat’s nest” of dozens of non-terminated and unlabeled cat5 cables into a seamless multi-room wifi system controlling four rooms and two 5.1 surround theater areas, using different TVs (one TCL Roku and one Sharp) across a mesh network. It took two days of hard work but Bob was incredibly patient throughout the process, tenacious, answered all my questions, worked closely with the Denom support team, and spent extra time and effort (at no cost) making it all look cosmetically nice by adding new wall plates and organizing the mess of cables. Couldn’t recommend them more highly!”
10AM - 7PM
4714 N Broadway, Chicago
Electronics
“A great experience with exceptional customer service from Jorge. I was porting over my phone number from a different carrier and the Customer Care rep I’d been working with over the phone left me hanging, so I went to this store and Jorge immediately assured me that he’d help solve the issue. He knew exactly what to do and the problem was fixed within 15 minutes. Really appreciate the knowledge, attentiveness, and kindness of the staff here!”
“Mark came out to the house and was very professional, thorough and patient with my questions. He asked me questions through out the project regarding our preferences and walked through everything at the end. Great experience!”
“Had a wonderful shopping experience! The store offers a great collection of clothing with plenty of stylish options to choose from. The staff were friendly, helpful, and made the whole experience even more enjoyable. Highly recommend!”
“I very much recommend them, the product was accurately described with no hidden surprises. I also very much appreciated their timely responses to my questions online. I want waiting for hours for any response. They gave me a very fair price also, highly recommend.
If anything, it was also just very nice dealing with a business that seemed to actually care, online and in person.”
“The store is amazing. Very helpful in setting up and explaining software of the new Apple devices. Randall is the assistant manager and Nick is the store manager. Both were amazing and knowledgeable in servicing me. I highly recommend coming to this Verizon store in Highland Park. I purchased 2 new phones the I7. Idles take a little time to get use to but it will pay off in years to come.”
“I had a TC Helicon voice Live 3 extreme vocal and guitar effects processor that had a broken encoder. He got it back to me overnight. And it's perfect. And the price was unbeatable. He is an amazing human being and I couldn't be more grateful. I would recommend this shop 20 out of 10 times.”
“I just picked up my TV today. I was almost 2 weeks behind in payment. I called Oscar the manager I told him my dilemma. if he can give me an extra couple weeks and without a hesitation he said yes. I've been dealing with the store for more than 5 years and by far Oscar's been the best manager that's worked there so far!! And he's a good leader to his employees to!!! And they took really good care of my merchandise. Thanks again Oscar You're the bestest from Michael Ruiz. And PS lol this is the first review of ever done ever and Oscar and the employees their deserve this review!!!”
“I had a great experience here with Mr. Hunter, Miss Alicia and the manager Mr. Alberto they were super nice to me very helpful and I really appreciate their great customer service. Service treating me really nice and very courteous. I would definitely recommend this place.”
“Great service they worked with me to make sure I had everything that I needed. They even identified the things that i didn't know I needed. The entire staff is highly personable, responsive, and they make the rental process seamless!”
10AM - 7PM
1976 W Lawrence Ave, Chicago
Electronics
“Zaid is the best to go see if u need anything with your phone from cricket. I'm an idiot and know nothing he set up everything from my old phone and explained all the differences thouroughly. Also a very nice guy. Thank you for your attention to this matter.”
“I had to take my JBL Ti-6k floor speakers, with curved sail shaped cabinets (only 5 surfaces), that were never available for sale in US to a shop that could repair and refurbish them. My speakers were particularly challenging due to post location(on the bottom), and cabinet shape. I had purchased some audio gear from Saturday Audio Exchange previously, so I called them and asked who does their repairs. I was told Van L Speaker works.
When I dropped my speakers off, John took the time to demo some his own units, and talk through advantages of a curved cabinet, but also the challenges due to the shape. He had produced curved cabinets previously, and his knowledge on the subject was staggering. These unicorn speakers were in good hands.
I was called with some upgrade options for my speakers, and updated timelines.The drivers, the component upgrades, and the work done have given these rare birds an incredible new life. The first time I heard them , I couldn't stop giggling. These have gone from extremely rare to irreplaceable, and I could not be happier or more pleased with the work that was performed. Van L's expertise is a premium service. Advice is part of the price. As I build my new system around these speakers, I called a week after I picked them up to get some advice for a receiver. Frank took time, and gave me the information I needed, and stopped me from making a purchase mistake I would have rather not lived with.
Don't go anywhere else, go here.”
“Omar was extremely helpful and professional. He took the time to understand my situation, explained everything clearly, and genuinely helped resolve my issue. Excellent customer service and a very respectful attitude toward customers. Thank you so much for your help!”
11AM - 7:30PM
2455 W Devon Ave, Chicago
Electronics
“Customer service was awesome. They are distributors for a wide range of niche colognes that are hot sellers. I even had a request that they were willing to look into and luckily able to fill. Theyre very open about talking about their stock. Not pushy at all, very welcoming and professional. Overall a great experience and the prices are very good if youre looking for gifts or something for yourself. Highly reccomend and will definately come back!”
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“I had a great experience with my purchase from Abt. Their website was easy to order from and my order shipped the next day and arrived in just a couple. I would highly recommend.”