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10AM - 8PM
3650 N Western Ave Ste B, Chicago
Mattress Stores
“This was a great location with amazing customer service. Very informative, asked a ton of questions to help me find the perfect mattress. The process was smooth - really great.”
“Bill was very kind, patient and helpful ! I came to mattress firm in a wheelchair with my family,and Bill showed me what would be best for me in my price range. He was very patient and friendly. I appreciated it. Thanks Bill ? Now we'll see how the mattress works out.”
“Sohail was the best salesman I’ve ever had when buying a bed. And I bought a lot of beds throughout my life. Very effective how he showed me five different beds. I’m glad I went with his game cause it was very good.! So ask for Sohail!”
“Hey Mattress firm
I don't want to say but
I DONT HAVE ANY WORDS TO THANK Sales guy Mr Leander..very good customer service and he won't let us go away..very good products and very good staff specially Leander.
Thank you”
“Luis & Bob were very helpful and kind in helping us find the mattress that worked for us! This is our first mattress purchase and we will be returning customers in the future.”
“Colin and Tad were absolutely wonderful to work with. Made for the most easy and pleasant shopping experience during the craziness of Black Friday . Took me through all the options, made incredible recommendations, and ultimately got me the right product at the right price; with Zero-Pressure. Would recommend Tempur-Pedic to anyone in need of a mattress, and more importantly, Colin and Tad as they are extremely helpful/knowledgeable.”
“Working with Dave to try out a few of the mattresses in the store and found that he was very personable and knowledgeable around the products in this store. Made a decision that night with my wife, the transaction was seamless and the delivery company had it placed in my home in less than 24 hours. Many thanks Dave for your assistance!”
“One of the most enjoyable shopping experiences and some of the best customer service I have ever received for a major purchase. The showroom is super nice and generally quiet so you have the time and space to decide from the multiple styles and price points. The quality of all furniture is excellent, much better than expected, especially when you consider how reasonably priced it is. We purchased a complete bedroom set in August 2023 and there was an odd size issue with the mattress. After a phone call and some pictures, the staff was extremely apologetic and resolved it as quickly as possible by replacing the mattress. And the delivery and installation crew were a pleasure to deal with. Overall, this was a five star experience with Dania. We're definitely looking forward to shopping there again and buying more from Dania.”
“Kevin helped me. He was great. So patient with me. He made the whole process easy. His suggestions were spot on and I was able to pick the best mattress suited for a guest bedroom. Would recommend him. :D”
“I recently bought a mattress from Mattress Firm, and the experience was excellent. Sohail was super friendly, supportive, professional, patient, and incredibly helpful in guiding me to the right choice. Thanks to his assistance, I’m very happy with my purchase and the overall service. Highly recommend!”
10AM - 7:30PM
706 W Diversey Pkwy, Chicago
Mattress Stores
“Regis was extremely helpful as I needed a mattress within a budget and he was respectful of my budget! He is there to help you based on what you're looking for. I highly suggest stopping by!”
10AM - 7:30PM
700 Church St, Evanston
Mattress Stores
“I had a great experience with American Mattress! I unexpectedly needed a mattress on last-minute notice and Jack was incredibly thoughtful, going above and beyond to help me get a mattress in time.”
“Excellent service from Richard! He was extremely knowledgeable, could answer any questions we had and gave us the time to try any beds we were interested in purchasing. Richard made the entire experience pleasant, and easy! He deserves a raise and promotion!”
“Love this flagship. Harry is so amazing and he really values his customers. My boyfriend and I have been here twice! We can’t tell if we are going back for more pillows or for more Harry??”
10AM - 7:30PM
51 Skokie Blvd, Northbrook
Mattress Stores
“It was a pleasure to meet and do business with Todd! My mom and I had come into the store several weeks prior to price out a mattress. Todd wasn’t pushy and helped us find exactly what we were looking for. When my mom returned to finally make her purchase, Todd instantly remembered her. While these details may seem trivial in nature, it made the transaction pleasant! He exhibited exceptional genuine customer service! Thank you Todd!Princess & Porsche”
“Edith was very knowledgeable about her product. She was extremely pleasant and made the transaction easy She was concerned helpful and honest. What more can you ask for.”
10AM - 7:30PM
2401 W Lawrence Ave, Chicago
Mattress Stores
“Jeremy was incredibly knowledgeable and made the whole experience really fun. We ended up with a great mattress at an awesome price and couldn’t be happier with our choice to go here!”
10AM - 7:30PM
1953 N Clybourn Ave A, Chicago
Mattress Stores
“Best experience we have had while mattress shopping. Garry and his son couldn’t have been any more kind and helpful. We will be back for all our out mattress needs.”
“We went to this store with the intention of just looking at options. We were greeted by Dalton who was very polite and not pushy. He walked around the store with us and answered all of our questions. Was very knowledgeable and again not pushy like we have seen at other stores. We ended up buying a mattress from this location. I highly recommend this location if you are considering buying a Purple mattress.”
10AM - 7:30PM
4801 W Irving Park Rd, Chicago
Mattress Stores
“Outstanding service. Caleb took his time helping me pick out the perfect mattress. He was knowledgeable about the products and made this a pleasant experience. I would highly recommend shopping here.”
“Received the bed within a couple days of our order. Took two people to get it upstairs and unwrapped, but was ready to lie on immediately after unrolling. Personally didn't notice any smell, though the mattress was pretty firm for our liking (purchased medium firmness, wife and I are short and <150lbs). We reached out to customer service and they offered to discount one of their toppers, and sent it out same day. Fast forward to adding a 2" soft topper - both of us are sleeping through the night with no awkward pressure points or throwing off the covers because we're sleeping too hot. So far loving the mattress, we'll see how it holds up.”
“The quality of product and quality of service are equal. Both are of the highest caliber, on any scale that you wish to measure them. It's easy to just say that a place is "five-star". It's difficult to say, "this is the ONLY place that I will ever shop for a bed". That goes for myself, as well as my entire family. We've been shopping there for a very long time. Pretty much as soon as they were in business. I've never had a complaint, and I've never heard any complaint from the numerous family members that utilize their service.In addition, you'll know that you're dealing with a very honest, fair, and extremely pleasant individual, anytime you walk in the store. THEY ARE THE BEST. Simple as that. I have over 3 million views on the reviews I've provided for Google maps. It will be hard to find another comment, like the one above, on my personal page.I say all of the above with conviction and confidence.(The pictures provided were taken after picking out my new bed, in West Rogers Park, upon returning to my condo. I will add pictures of the final setup on a later date...)The 2 new pics are with the frame, which has storage drawers below. Recommended by Shaya, at Matress King. It's a sick set-up!!!-✌?”
“Found a listing on Facebook for their furniture store. Was a tad concerned buying without seeing it first. BUT, everything was exactly as described. Delivered the following day. Everything was in it's original box. Fair price. Nice people.”
“Rueben was extremely knowledgeable, helpful and friendly. He knows the product very well and was very helpful with mattress choice. Thank you Saatva for hiring Rueben
He is a great representative for your brand!!!”
“Greg was helpful, the process was simple, and the delivery was excellent. Greg did not try to upsell us and guided us to the best choices for our needs. The prices were lower than Wayfair and the fee was reasonable for an incredibly convenient delivery. The inventory on the floor was limited, but futons are pretty straightforward, so it was an easy choice. We were in and out of the store in twenty minutes. Greg then gave us a one-hour delivery window for an appointment three days later (all unheard of in superstore land) and on the day of, called to confirm and was even able to deliver a little early! The whole delivery, from arrival to departure, was only half an hour and was super professional and easy. The installation staff were very kind and courteous, and they efficiently disposed of all the packaging and made sure I knew how to adjust the futon between bed and couch, which I appreciated.
It’s refreshing to work with a small business where you know who you’re working with and they come when they say they will without hassle or middleman. Overall, an easy, efficient, and convenient process - would recommend!”
“Had a great a experience with Mike thanks to him and his boss for assistance on helping us find our furniture for a great price. Definitely will come back and recommend for others to shop.”
“I appreciate the Mod Squad(Wayne & Tory) coming to set me up. They delivered twice and did not disappoint. They did a great job setting up and assembling my furniture like I wanted it. The store manager, Hafsa was also very courteous and professional.”
10AM - 7:30PM
4602 N Harlem Ave, Harwood Heights
Mattress Stores
“Jim is a great guy! Great knowledge about mattresses. He was patient with us and gave us space when we were deciding. Very friendly and funny! Glad we came here for our mattress today!”
10AM - 7:30PM
9340 Skokie Blvd, Skokie
Mattress Stores
“The manager, Brian was patient knowledgeable and help me discern which mattress to buy. I appreciate the trial. For the mattress as I bought it for my husband and he was not there. I would highly recommend American mattress to anyone. I hope that someday my husband can come in and thank Brian in person.”
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“Edith was amazing today. She knows everything to assist in purchasing a new bed. I could not believe her knowledge of the products. I was not planning on purchasing a bed today but felt comfortable because of her guidance. In addition, I purchased pillows and sheets.”