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“The Honore Storage orientation through their Andersonville facility was well facilitated by Iliana. I am very pleased with their customer service and easy access.”
“I always have a great experience at this UPS Store. Even on busy days, the team keeps things moving efficiently while still providing excellent customer service. Gilbert recently helped me with a shipment and pointed out a AAA discount that I didn’t know about, which saved me money. I really appreciate the knowledgeable, friendly service and the attention to detail. Highly recommended!”
“Great experience renting from Storage post in Albany Park, thanks to the location manager Claudia.
I didn't have the best experience with their corporate customer service team, lots of conflicting information, but the Albany Park location manager Claudia made sure the unit I rented was accessible from the elevator and parking was available right outside of the entrance to the elevator. As a person with mobility issues, this made a big difference for me. She also took the time to make sure everything worked well during my visits.
I found the facility to a clean, well lit & organized.
I do recommend storing items in closed containers, I noticed a lot of dust accumulated during the 6 months I didn't access my unit.
Price is very compatible with other storage locations, less expensive & reasonably priced than Extra Space storage.”
“I came in with several items that needed to be returned, and the process was much more complicated than a typical return. Several different shipping labels had to be created, and I was even assisted with an item that needed to be sent through USPS.
The staff was incredibly helpful throughout the entire process, especially Ray. He was friendly, patient, and kind, and he took the time to assist me with everything I needed. Despite the number of returns and the extra work involved, he never made me feel rushed or like I was inconveniencing anyone.
Excellent customer service can make all the difference, and Ray truly went above and beyond. Thank you for making a potentially stressful experience so easy and pleasant!”
“Mr Ebe is a diligent worker, polite, duty conscious. I made an error on a mail ,called him, he politely as always came to the phone corrected the error. Mail was delivered at the appropriate time. Many managers work for their money and no customer satisfaction. He has gone above and beyond, maintaining the85⁰ integrity of UPS. Please recognize him”
“Convenience— there are many store in town. Friendliness: so far, all UPS folks with whom I have worked have been helpful and pleasant! Makes the chore so much better.”
8:30AM - 6:30PM
1189 Wilmette Ave, Wilmette
Mailbox Centers
“It was an exceptional experience. Harsh exceeded expectations by providing exceptional assistance in obtaining the necessary flyers. They were articulate and knowledgeable about my requirements and recommended alternatives. I will definitely return in the future, and I highly recommend them if you are in the Wilmette/Evanston area.”
“This store really cares about their customers! Not only are they friendly and fast, I left my handbag there and they had it waiting for me 5 days later once I figured out where I might have left it! Great Customer Care!”
“Visiting this UPS Store a second time, but this time with a large delivery, and once again customer service was superior. The associate who assisted me -Dave- helped me with packing the box and answered all of my questions in a kind, unhurried and professional manner.”
8:30AM - 6:30PM
1555 Sherman Ave, Evanston
Mailbox Centers
“Michael is consistently fantastic. I’m in this location pretty often, and he’s always friendly, patient, and genuinely helpful no matter how busy it is. The whole team stands out for being welcoming and easy to work with, which isn’t always the case!!
Michael and Dan both make the experience smooth every time. I highly recommend this UPS location!!”
“I had to stop and to The UPS store to send something out and I've never done it before. Noemi was working and was very patient and professional and helpful towards me. I'm such a mess I even knocked over her pens, and yet she still found a way to make my shipping needs even easier and made sure I wasn't charged fees that I was about to pay and didn't have to. I don't think workers like Noemi get enough credit for their wealth of knowledge, easy-going personalities and hard work. If you happen to stop in there, or anywhere that somebody deserves some credit for the work that they do that nobody seems to really appreciate, make sure you let them know. It can really make somebody's day very positive when other people can be trying to make it negative. Thank you Noemi for the job you do well. I hope you are appreciated”
“I've been coming to this store from time to time for the past couple years and everybody here has been nothing but professional and patient and today was no different. I'm always grateful for their help. I'm also so very surprised at how people here in the community can treat these hard working people so horribly sometimes.... Pretty shocking coming from an LGBTQ neighborhood. I guess their not as inclusive or as patient as they make themselves out to be. Job well done to these beautiful people here. (ALSO, the store is very neat and clean, it goes a long way) Have a blessed day guys. ?”
“The Highland Park UPS Store went to great lengths to help us out a few weeks ago! We had a problem with our order that was entirely OUR fault, and the manager worked with us over several days, several emails, and several phone calls to help us resolve the problem. Again, the issue was our fault and not theirs! Such impressive customer care! Thank you!”
8:30AM - 7PM
2720 Dundee Rd, Northbrook
Mailbox Centers
“I needed to return a package to Amazon and was told to go to the UPS store. I called first to inquire about packaging and other questions. The UPS person was very helpful then and when I visited the store to send the package. It was very easy to complete the transaction and the person who helped me was very friendly and knowledgeable. No long line and it was quick and easy.”
8:30AM - 7:30PM
6321 W Dempster St, Morton Grove
Mailbox Centers
“The customer service at this store is the best. The guy there is always very calm & professional. I leave motivated to have this level of professionalism myself. God bless this guy.”
8:30AM - 6:30PM
2906 Central St, Evanston
Mailbox Centers
“What an amazing place! I had an expensive pair of eyeglasses (damaged, actually, by the store that I bought them at when they ham-handedly tried to fix them) that I brought in for repair. The Eyeglass Shop sent them to a jeweler for repair, when none of the other couple of places I took them to said that they were fixable. The jeweler sent them back to the Eyeglass Shop, unable to fix them. But the Eyeglass Shop proprietor didn't give up! He sent them to another jeweler with literally laser-precise tools, which fixed them, saving me $$$. He did all of this, even while other eyeglass repair shops just immediately gave up. This is called CUSTOMER SERVICE. Wow, thought it had died out.”
8:30AM - 6:30PM
848 Dodge Ave, Evanston
Mailbox Centers
“This location is great! And really convenient for me when I’m coming from work. Sergio here is AMAZING! He was so patient with my mom and I when we were first getting our P.O Box set up. And he continues to go above and beyond for all of the customers and works very well under pressure when there are long lines. Seriously love this location ❤️”
“Alex and his team have been taking care of me for almost 3 years, both for work and personal shipments. I walk out of my way to visit this store because I know and trust this location. My colleagues in Skokie feel the same.”
“By far my favorite shipping company in the neighborhood. I've been going here for years and will continue. I can even go in there and just get one stamp. An incredible service for the neighborhood.”
8:30AM - 7PM
5315 N Clark St, Chicago
Mailbox Centers
“This place is small so it can get very tight at busy times. But it’s clean, generally orderly, and I’ve never been disappointed by the service here. Friendly pleasant employees who know how to problem solve. Everything is in working order, and they move through the line very quickly.”
8:30AM - 6:30PM
3223 Lake Ave Unit 15C, Wilmette
Mailbox Centers
“I am so thankful for this UPS and especially for Cass’ help and kind demeanor. I used to hate going to UPS as so many of the workers are rude, but this location is different. Their kindness goes a long way. Thank you Cass and crew!!”
“i’ve gotta say this is probably the best UPS store I’ve ever been to. They are always welcoming and kind and willing to do things for you. Unlike FedEx down the street on Waukegan Road, this UPS store, will take the copies that you need copied, make them for you, staple them for you and give them back to you with a smile. in addition when it comes to shipping any items, they are extremely helpful as well. I highly recommend going to this fantastic store. Five stars!”
“This location is open early enough on weekends for me to do last minute printing. I was so stressed having to hurry to my appointment. Paul was so fast and kind. Truly wonderful and friendly service; not just to me, but to the customers I've seen him work with as well. Go Paul!!”
“It was a smooth and fast experience when I visited my local UPS store. There was a small hiccup when the recipient’s name was slightly misspelled, but it was quickly resolved”
“I would like to express my sincere gratitude to the UPS office
location address 7144 N Harlem ave Chicago, IL 60631
team for their excellent and outstanding support. On MY AND FAMILY IN different occasions, they went above and beyond to assist me with professionalism, kindness, and dedication.
Their exceptional customer service, patience, and willingness to help made every experience smooth and stress-free. Because of their wonderful support, my family and I have decided that we will continue to use only this UPS office for all our future shipping and service needs.
Thank you to the entire team for your commitment to excellence. May you all be blessed with continued success, good health, happiness, and prosperity. Your hard work and outstanding service are truly appreciated and will never be forgotten.
With heartfelt thanks and appreciation, Jamil Ali Nasser Alzadjali and Family”
“I think bots review bombed this place because neither myself nor anyone I've spoken to has had an issue here.
Friendly staff and my stuff always gets where it needs to at a good price- no issues at all!”
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“Couldn’t ask for friendlier staff. 9 times out of 10, someone is literally running to open the door for me when I walk in with my Amazon returns ? Always helpful, always kind. Makes errands way more pleasant.”