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“I always use Inbox & More for any of my shipping purposes. The service is always the most amazing and they go out of their way to help you in any way they can! No reason to use any other shipping company!”
“I always have a great experience at this UPS Store. Even on busy days, the team keeps things moving efficiently while still providing excellent customer service. Gilbert recently helped me with a shipment and pointed out a AAA discount that I didn’t know about, which saved me money. I really appreciate the knowledgeable, friendly service and the attention to detail. Highly recommended!”
“I came in with several items that needed to be returned, and the process was much more complicated than a typical return. Several different shipping labels had to be created, and I was even assisted with an item that needed to be sent through USPS.
The staff was incredibly helpful throughout the entire process, especially Ray. He was friendly, patient, and kind, and he took the time to assist me with everything I needed. Despite the number of returns and the extra work involved, he never made me feel rushed or like I was inconveniencing anyone.
Excellent customer service can make all the difference, and Ray truly went above and beyond. Thank you for making a potentially stressful experience so easy and pleasant!”
“I went to this DHL for the first time today and the people were extremely helpful and nice! It was such a pleasure working with them. I had originally went to fedex to ship something to the Virgin Islands and FedEx wanted over $200 for the shipment. DHL was able to get it sent out for me for almost half that with express shipping on top of it. The gentleman put extra packaging in my package too to reassure that it didn’t break in transit. I will definitely come back to this DHL location! Definitely better than FedEx and UPS!”
“Mr Ebe is a diligent worker, polite, duty conscious. I made an error on a mail ,called him, he politely as always came to the phone corrected the error. Mail was delivered at the appropriate time. Many managers work for their money and no customer satisfaction. He has gone above and beyond, maintaining the85⁰ integrity of UPS. Please recognize him”
“Convenience— there are many store in town. Friendliness: so far, all UPS folks with whom I have worked have been helpful and pleasant! Makes the chore so much better.”
“Beyond excellent service. Highly recommend this place for anything from shipping parcels to Europe, vacation travel plans to money transfer. Staff is extremely helpful, friendly and competent.”
“For our wedding, we had a lot of signs, menus, ceremony booklets etc. needed. We even wanted a cut-out of my husband and I for guests to take photos with. The vendor we worked with on our wedding invite suite did not meet our expectations, so I was nervous I was going to need to DIY everything myself...But then that's when I was introduced to my savior, Jonathan! Not only was Jonathan able to create everything we wanted in the look & feel of our wedding invitation suite, but he absolutely crushed it! Everything looked better than we could have possibly imagined. And on top of all that, PostNet is very competitively priced. They were also very easy to communicate with, like for revisions we would send them and they would implement them almost right away. A great place to work with for any high-end pieces you need!”
8:30AM - 6:30PM
1189 Wilmette Ave, Wilmette
Shipping Centers
“It was an exceptional experience. Harsh exceeded expectations by providing exceptional assistance in obtaining the necessary flyers. They were articulate and knowledgeable about my requirements and recommended alternatives. I will definitely return in the future, and I highly recommend them if you are in the Wilmette/Evanston area.”
“Good company to cooperation ! Awesome and helpful office employees. The recruitment department is really at a high level and dispatchers are always helpful and competent at their work. Payment always on time.
I trurly recommend!
"Together ordinary people can achieve extraordinary results"”
“This store really cares about their customers! Not only are they friendly and fast, I left my handbag there and they had it waiting for me 5 days later once I figured out where I might have left it! Great Customer Care!”
“Visiting this UPS Store a second time, but this time with a large delivery, and once again customer service was superior. The associate who assisted me -Dave- helped me with packing the box and answered all of my questions in a kind, unhurried and professional manner.”
“I ordered 2 products from stores in the USA. Andrei packed them together and sent them to Romania.
They arrived safely.
Thank you”
8:30AM - 6:30PM
1555 Sherman Ave, Evanston
Shipping Centers
“Michael is consistently fantastic. I’m in this location pretty often, and he’s always friendly, patient, and genuinely helpful no matter how busy it is. The whole team stands out for being welcoming and easy to work with, which isn’t always the case!!
Michael and Dan both make the experience smooth every time. I highly recommend this UPS location!!”
“I ordered a power of attorney. Sent all the information by email and spent about 10 minutes in the office just to sign everything. Very convenient that most of the process can be handled remotely. The price for sending documents to Ukraine seems a bit high to me, but the service is fast and hassle-free.”
“David at Staples provides exceptional customer service. He assisted me multiple times with choosing the right materials when I was undecided. He truly goes the extra mile for his customers. I highly appreciate his professional attitude and expertise. Staples is lucky to have such a dedicated employee.”
“I've been coming to this store from time to time for the past couple years and everybody here has been nothing but professional and patient and today was no different. I'm always grateful for their help. I'm also so very surprised at how people here in the community can treat these hard working people so horribly sometimes.... Pretty shocking coming from an LGBTQ neighborhood. I guess their not as inclusive or as patient as they make themselves out to be. Job well done to these beautiful people here. (ALSO, the store is very neat and clean, it goes a long way) Have a blessed day guys. ?”
“I had to stop and to The UPS store to send something out and I've never done it before. Noemi was working and was very patient and professional and helpful towards me. I'm such a mess I even knocked over her pens, and yet she still found a way to make my shipping needs even easier and made sure I wasn't charged fees that I was about to pay and didn't have to. I don't think workers like Noemi get enough credit for their wealth of knowledge, easy-going personalities and hard work. If you happen to stop in there, or anywhere that somebody deserves some credit for the work that they do that nobody seems to really appreciate, make sure you let them know. It can really make somebody's day very positive when other people can be trying to make it negative. Thank you Noemi for the job you do well. I hope you are appreciated”
“My lovely child told me at 6pm she had a project due tomorrow and I had to rush to get it printed because our printer was down. Not only that we needed design software and thicker paper. The computer was easy enough to get on and work with but the REAL HERO was Quinton helping me with the paper and printer. He was so friendly, calm, and helpful. Just a good all around soul. Thank you Quinton.”
“Just want to say a BIG THANK YOU to the store Manager Kathy! The epitome of grace and professionalism. Her ability to exude agility and care should be emulated. Once again GRATITUDE!”
8:30AM - 7PM
2720 Dundee Rd, Northbrook
Shipping Centers
“I needed to return a package to Amazon and was told to go to the UPS store. I called first to inquire about packaging and other questions. The UPS person was very helpful then and when I visited the store to send the package. It was very easy to complete the transaction and the person who helped me was very friendly and knowledgeable. No long line and it was quick and easy.”
“The Highland Park UPS Store went to great lengths to help us out a few weeks ago! We had a problem with our order that was entirely OUR fault, and the manager worked with us over several days, several emails, and several phone calls to help us resolve the problem. Again, the issue was our fault and not theirs! Such impressive customer care! Thank you!”
8:30AM - 7:30PM
6321 W Dempster St, Morton Grove
Shipping Centers
“The customer service at this store is the best. The guy there is always very calm & professional. I leave motivated to have this level of professionalism myself. God bless this guy.”
“Alex and his team have been taking care of me for almost 3 years, both for work and personal shipments. I walk out of my way to visit this store because I know and trust this location. My colleagues in Skokie feel the same.”
“Prompt service, quick delivery. I had to return a pair of earbuds and was in and out in less than a minute and with no charge. The package arrived within 2 days in time for my refund to be posted.”
“I picked up a watch that was shipped . I was the only customer in the center so I gave the attendant my shipping number , he promptly retrieved the package, I signed for it and was on my way.”
“Stuff is very friendly and they work efficiently. I have some pick-up locations nearby my place but I would rather walk farther to come here to for a
better service”
8:30AM - 6:30PM
848 Dodge Ave, Evanston
Shipping Centers
“This location is great! And really convenient for me when I’m coming from work. Sergio here is AMAZING! He was so patient with my mom and I when we were first getting our P.O Box set up. And he continues to go above and beyond for all of the customers and works very well under pressure when there are long lines. Seriously love this location ❤️”
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“Couldn’t ask for friendlier staff. 9 times out of 10, someone is literally running to open the door for me when I walk in with my Amazon returns ? Always helpful, always kind. Makes errands way more pleasant.”