Appliances near Wood River, IL

“I absolutely love this place if they don't have it in stock if I ask him to get it for me and tell them what I want they get it for me no questions asked they got me a beautiful 13 inch iPad which I paid off and now they got me a beautiful PS5 excellent excellent store I recommend it to everybody”

“I’ve been a customer for several years. The first time I purchased from RentOne it was because that was my only option to afford new furniture. Sheree treated me with respect and helped me through the entire process. She wasn’t pushy and at the time understood that for me it was a big decision. Her and Bryan have always gone above and beyond to accommodate me. Now several years later when I have the option to purchase furniture anywhere I chose, I still reach out to them first because I’ll never forget how I was treated the first day I walked in their store.”

“We were getting ready to close on a home, & needed a new recliner, stove & mattress. Then we realized there will be times we can't get across the river due to flooding, drought, and below freezing temperatures, so we'd better purchase a freezer as well.I walked into the store, and was greeted by Ernie Nicholas right away. I explained the reason I was there, & that I just wanted to see what was on the showroom floor because my honey isn't too keen on playing Goldilocks. I needed to find a couple recliners and a couple mattresses that I knew he would like so he could go right up to them & decide which he liked better.I told Ernie I used to be a design consultant for a couple of furniture companies, and to PLEASE greet & take care of other guests, because I wasn't going to make any purchases that day. After about a ½ hour of jumping from one piece of furniture to another, doing the whole "this one is toooo hard!", "this one is toooo soft!", &... well, I'm sure you get the gist of it.When I was done, I looked Ernie up and asked for his business card as well as his work schedule - and I thanked him for allowing me to do the whole thing my way & not shadow me or bug me every 5 minutes. I also asked him if he would be willing to cut me any sort of break if I were to come in & just slap some cash on the table - and he assured me that he would.In the meantime, I found a recliner for hubby elsewhere - but I took him into the store, introduced him to Ernie, and we went about the truncated version of "the Goldilocks business".Once we made our decisions, we went to Ernie to sit down together & crunch some numbers.Suffice it to say that we really liked the way it all shook out.Ernie told us it would take approximately 4 weeks for our Justice mattress to be constructed, which we were fine with. It was slightly less than 4 weeks, actually, but you won't hear US complaining.We are VERY pleased with the mattress, stove, and chest freezer - and the delivery guys, too! They even hauled away the existing mattress and stove!About a week later, we got a call from the store to check in & make sure we were 100% satisfied. I was pretty impressed!If you're undecided as to where to go for appliances &/or furniture, I HIGHLY recommend you give Alton Refrigeration & Home Furnishings a try. If you're truly, honestly, disappointed, I will eat my hat!”

“Got a TV from rent one before and you guys really helped me out when it came to getting my fiance his Christmas gift. We will probably be back in this next year for a bed and bed frame. And if your lacking on a payment they work with you as long as you communicate with them but that's considering you've payed stuff off with them before and are on top of it.”

“The employees are friendly and professional. I was going to rent a power lift chair but then didn't end up needing it. They were very friendly and nice canceled my order. I got my money back on my credit card within an hour. If I have a need for a rental in the future I will definitely use the Dunn Road location”

“I know this will probably get taken down but I'm here to leave a message to any and all customers. My name is Will and I've worked here for a year now. Currently 04/19/2023 we are low staffed and trying our hardest to take care of all of our customers. Please do not give us a hard time as we will do our best to provide great service to you. We however could change this and not be low staffed if we got our customer count up to 600 customers. We cannot afford to hire more team members per a decision made our higher ups. We are also told we will lose one of our service vehicles if this does not change. Lots of changes, rules, policies, and guidelines have changed over the time that I have worked here. Please bring in your family, friends and acquaintances so we can better provide for you!!!!”

“I'm just thrilled to see that you guys are still open. Haven't been home in 12 years but I still remember you guys. I bought my first wringer washer & canister vacuum cleaner from you guys in 1984. I finally had to replace the wringer 20 years ago. My family's been shopping with you guys for as long as I can remember. Peace”

“Love this Big Box hardware store. It may be a major chain, but the customer service is on par with a small town hardware store. Oh, wait it is a small town hardware store, that just happens to be a major chain. Moving to the Alton area from the big city of STL, the first thing I noticed on entering this Home Depot was the cleanliness. The HD close to my home was always kinda grungy and unkept. This one is kept fairly clean and well organized. The next thing that surprised me was the customer service. The associates here, actually approach you and ask if you need assistance. They don't avoid eye contact when you meet them in an aisle. The ones who have assisted me thus far have been knowledgeable in their given area. A new feature that I've learned to take advantage of at this location, is ordering items on line that are available at this location and having them shipped to the customer service counter for pick-up. Damn, this makes life so much easier. In the city, I was not a fan of HD, but this one is winning me over. When: Multiple visits within the last 6 months. Why: Bought a new house”

“Love this Big Box hardware store. It may be a major chain, but the customer service is on par with a small town hardware store. Oh, wait it is a small town hardware store, that just happens to be a major chain. Moving to the Alton area from the big city of STL, the first thing I noticed on entering this Home Depot was the cleanliness. The HD close to my home was always kinda grungy and unkept. This one is kept fairly clean and well organized. The next thing that surprised me was the customer service. The associates here, actually approach you and ask if you need assistance. They don't avoid eye contact when you meet them in an aisle. The ones who have assisted me thus far have been knowledgeable in their given area. A new feature that I've learned to take advantage of at this location, is ordering items on line that are available at this location and having them shipped to the customer service counter for pick-up. Damn, this makes life so much easier. In the city, I was not a fan of HD, but this one is winning me over. When: Multiple visits within the last 6 months. Why: Bought a new house”

“Caleb in the Garden Department deserves a big shout-out! He went above and beyond to help me with my needs today! If only all customer service associates were as pleasant to encounter.”

“Love this Big Box hardware store. It may be a major chain, but the customer service is on par with a small town hardware store. Oh, wait it is a small town hardware store, that just happens to be a major chain. Moving to the Alton area from the big city of STL, the first thing I noticed on entering this Home Depot was the cleanliness. The HD close to my home was always kinda grungy and unkept. This one is kept fairly clean and well organized. The next thing that surprised me was the customer service. The associates here, actually approach you and ask if you need assistance. They don't avoid eye contact when you meet them in an aisle. The ones who have assisted me thus far have been knowledgeable in their given area. A new feature that I've learned to take advantage of at this location, is ordering items on line that are available at this location and having them shipped to the customer service counter for pick-up. Damn, this makes life so much easier. In the city, I was not a fan of HD, but this one is winning me over. When: Multiple visits within the last 6 months. Why: Bought a new house”