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“Our bank had a recent merger with CU1 and I was having trouble getting into the app. We went to the Lombard location and had a great experience with Sherrold. She was extremely patient and helpful with everything and anything we needed.”
“I’ve been using DCU as my main bank for 14 years now… I love everyone there I’ve personally never had anything but a great experience! All of the staff is sweet & genuinely seem to care 🩷 I just took out a new auto loan with them and the ladies who helped me made it so simple and painless.
Thank you guys for everything you do!”
8:30AM - 4:30PM
9700 S Cass Ave, Lemont
Credit Unions
“This a very late post but I wanted to make sure I give credit when credit is due. ABRI has been very good to me, especially the Frankfort location!!! I was looking for a new car and they financed me at a great rate. I purchased the vehicle and less than a month later I was in a horrible accident, flipped over with my mom in the car and everything. Thank god no one was majorly injured, just a little banged up. Well ABRI, was very sympathetic and accommodating. Made the process of totaling out my car and getting me financed again a seamless process. From always being available by phone, answering all my questions, accommodating my work schedule, allowing me to email signed documents instead of coming in. I was literally in tears signing my loan paper work the 2nd time because I had been so stressed from the accident, looking for a new car at the same price as the previous one, dealing with medical, insurance, etc and ALL the ladies at Frankfort from the cashier, loan officer, manager etc took the weight off my shoulders. I truly appreciate them for making my life so much easier at that time. They were truly a blessing!!!”
“I refinanced my car here with Nicole. She goes above and beyond to help you get the lowest payment and explains everything so clearly. Numark is lucky to have her. 🤍”
8:30AM - 4PM
1151 E Warrenville Rd, Naperville
Credit Unions
“I had been a customer for the last 10 years with two separate car loans. Both paid in full without any missed payments and always on time. They require a saving account in order to process a car loan. Just found out the savings account is now -15$ since they have been charging me
10$ non use fee and then 10$ since my account went below 100$ . That being said, it is really bad business to charge for an account they require. Called and they said my statements should have reflected the charges, but I never received any. I was going to apply for another car loan but not sure I want to do business with a company like this . Very disappointing from a loyal healthcare worker .
Kris miskiewicz
Update, manager if branch reached out and refunded all the fees. That you for the prompt response. I financed another vehicle last week. Smooth process.
Thank you”
“Though I bank at an affiliated credit union, the associates always treat me as if I was a member of their’s each and every time I need to make a deposit or withdrawal from my account at their affiliate… and the funds are always available immediately as if I had made the transaction at my credit union!!!”
8AM - 4PM
421 N County Farm Rd, Wheaton
Credit Unions
“Excellent, personal service every time! There is always a person you know who answers the phone and just helps you with whatever your needs are. I just love using a credit union over a bank and have been doing so since 1990.”
“In Naperville location, the Best person to talk to is Dan the Man. In so many places the manager sets the tone of the place and get people to come back for more and that man is Dan. Dan is very humble, polite and understanding. The other person I had pleasure to talk to is Lisa. Lisa is so polite & professional that I had saved her extension so, I could just speak to her directly. Keep up the amazing work you guys do in Naperville location.”
“5 stars for Sara! She helped me through getting a loan. She was SO sweet and such a joy to be around even with the short times of meeting with her. The process was quick and went smoothly. She communicated very well with us and in a timely manner. I definitely recommend seeing her if you’re looking for someone to work with at a credit union ☺”
“While I am sure IBEW 701 as a whole are great, unless "the Code" is in place (no pun intended) Joe H. (not his son) has worked there for a long time. Asked if he had two masks, one for myself & for my child as we ARE medically compromised & was told NO, only to overhear Josh H., his nephew (works for Jewel Meat Dept.), say to a Nurse that Joe gave him masks & he could give her an N94 mask. Josh got his masks from his Uncle (Joe N95's), to which I saw a stack of them in his hands; It does not surprise me as both talk bad about me having very little to nothing to do with us & ongoing for many years prior as they do not know how to break their cycles. Keep up the good work IBEW 701. Stay Well & Safe! I am pretty sure Joe H. & Josh H. will, with their supply of N95's...as accepting certain phy. disabilities appears not to be in their "Code"!”
“Oxford has been my local bank for many many years. I really appreciate the smaller bank experience. Th employees know your name, your wife’s name and your kids names. Whenever anything comes up, everyone at Oxford makes an effort to help and solve the issue. I appreciate that greatly in this day and age. Great job and keep It up.”
“Excellent service! The team is friendly and incredibly knowledgeable. The branch manager even came out and introduced himself and gave me his business card. If you want to feel valued, I highly recommend this credit union.”
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“As usual I got great customer service at the Woodridge branch. That’s where I bank always. If it were up to me I would give a AAA++++ to the employees there.”