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“Today I had the honor of having Christopher Roger's out of the Kenosha branch assist me with my new accounts. Chris has been an extremely amount of help and have recovered my not so good beginning experience with Summit. He displayed a remarkable gold standard of Customer service and have made me feel more comfortable of my decision to join Summit. If i could leave more than Five stars I would, Thank you Christoper!”
“Friendly and helpful employees make my banking experiences pleasant and easy. I have had accounts here since they first opened in another location and then built this building. I highly recommend them for all your banking services, mortgage, HELOC, new and pre-owned car loans.”
“Melissa Peterson is the absolute BEST! She helped me get a new car at a great rate after my old car was stolen twice. She was there for me EVERY STEP OF THE WAY. She went above and beyond what I’d normally expect. I’m almost 100% sure that I wouldn’t be in my current car (that I absolutely love) without her. She is absolutely amazing!”
“ALEC is an excellent local CREDIT UNION. I deeply believe that everything they do is directed towards satisfaction of their members! I had a pleasure working at ALEC for 10 years and I can say this guys do their business in the most MEMBER focused manner! No games, No hidden fees, super easy process! Great place to work and great financial Institution to take care of financial business!”
“She did a great job, you so much deserve an accolades on this Mrs Kelly Robert. I can't explain myself right now what I received on my wallet was so great and surprising, an amazing huge amount was sent to me by trading with an expert like Kelly Robert. Always do your best, what you plant now you harvest later, I made $6,900 with just little amount of $500, thanks to Mrs Kelly Robert for making that come through. Please all you have to do is to contact her and be a part of this online investment, Her info....”
“Over the past 18 months, the Kenosha Branch manager and her employees were extremely knowledgeable and helpful throughout my service as the power of attorney for my sister who suffered from Parkinson's disease. My beloved sister passed away 3 weeks ago, so I will no longer frequent the C.U. However, I will never forget the compassion they showed my sister and I, and the excellent customer service they always provided.”
“I love coming to this branch! Even though I live 1 hour away I still go out of my way to come here ?? Everyone there is so welcoming and so nice, such an amazing atmosphere ?”
“Consumers Credit Union listened to their customers with honest feedback and they took action and is now delivering a five-star experience, thank you for listening and caring.”
“Reviewer Josh B is correct: “There is no Navy Federal at the golf course location. Do not go here. If you have credentials to get on base go to the Navy Federal at the main gate. If not go to the Navy Federal in Gurnee. There is also a Navy Federal ATM located at the Navy exchange on Green Bay road if you do not need to go inside.” At the golf location and spoke with the manager. Need to change the status to permanent closed.”
“Great technology at the drive thru. You do have to have an ID even to deposit money here for some reason. Which for me doesn’t always work for landlords who have tenants making their payments there. But I love that they have private rooms readily available so you do not have to do business in front of other customers.”
“Fantastic! Friendly bank employees. Very professional.some wear masks. You get your receipt. Very friendly. If lost, stolen card, they will get you New card, same day. Very efficient bank. Thank you!!”
“I have been with TruStone since they bought AMCCU (which I have been a member my entire life). Any issues I have ever had have been rectified promptly and with the utmost of importance. The staff has always been excellent, and I appreciate them for their work.”
“Great place..friendly staff I never have a problem here..if there's a wait is usually not long...give yourselfs self time to do the banking there's others with not a simple transaction one has to be aware of that.”
“I have been with this bank since 2009 and I must say they are thee best employees on Lewis Ave in Waukegan are so kind knowledgeable and professional Lu is awesome”
“Very friendly staff and helpful. The only thing is at 90% of other banks when you need a new debit card they issue them right there but with Southern Lakes you have to wait 7-10 days. On the bright side they have caught freud on my card numberous times. Saved me tons of money thank you.”
“So I drove about two hours to go to my bank, which I had never been there before in Gurnee and I must say the experience was really different. I will give it a seven out of 10. But I do love this bank.”
“I've been using Consumers COOP since 2000 not just for banking but for all my loans. I have never had an issue that couldn't be resolved with a simple phone call. They are always efficient and professional. No hidden fees and often the best loan rates.”
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“I came here on Friday and although the three workers looked extremely busy and under stress (I would assume) I was attended by Jennifer and she took great care of my needs. I had a couple of questions but she was patient with me and had such a positive attitude. Even through all the busyness she still delivered exceptional service.”