The Verizon store at Anderson offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or choose to schedule appointments online, place orders for in-store pickup, or benefit from free 2-day shipping, express lockers, and same-day delivery where available. The staff are generally very helpful and friendly, with many customers noting their kindness, thoroughness, and willingness to assist. One customer appreciated the business account manager’s helpfulness during a point of sale setup for a photography business, while another praised an employee for upgrading phones and finding a suitable plan. However, some customers mentioned waiting times while staff greet customers without immediate assistance, which they found frustrating. There was also a concern about unclear pricing, as one customer experienced a higher bill than initially expected after switching phone lines, feeling that the final charges did not match the initial information provided. Overall, the store is well-regarded for its helpful staff and convenient services.
This Verizon store is great! Everyone is friendly and knowledgeable! Lily helped me purchase a new Galaxy 7 flip phone. She was very patient with me!! I am not tech savvy at all, and she set up my phone and transferred all of my data from my old, taped up phone. Thanks, again, Verizon, and especially Lily!
September 2025
I am frustrated with verizon have been told different things at different locations. The wait time was ridiculous. Two employees, one helping a customer, the other one told me he would be right with me, 15 minutes later he still had not addressed my issue.
February 2025
Helpful with personal plans, not much on the business side.
