“Went to get a new phone and Taylor and Keith were super helpful, friendly, and super informative. Wasn't able to get what I came in wanting and instead they hooked me up with something better then I wanted. Probably the best Verizon in-store experience I've had by far since I've been a Verizon customer.”
“I recommend everyone to visit this location for best deals.rj is the best she is polite, patient and listen the coustomer requirements and fulfill them.best coustomer service ever.”
“Excellent repair service from Tony! Dropped phone off late yesterday and had it back next day at 11. Screen repair, water resistant seal and screen protector all for under $180. Highly recommended.”
“Went over here today, drove from Lafayette to see Alex. He is one of the most experienced sales associate I’ve ever had. Helped me setup my business account and found me the best deals and made the process very quick and easy.”
“Crystal is the best⭐️. I’ve been to multiple AT&T stores and called the line. Her demeanor and caring is top notch. If I owned a business I would steal her from you.”
“Needed a new work phone… the service was excellent and fast! Ray and his team member were awesome. Worked with me with what I had. I’ll be back -Thank you so much for great customer service”
“Love this location!! I was previously with T-Mobile for 10 years and was paying $200+ a month for 3 lines. T-Mobile service is also HORRIBLE!! I switched to cricket and now I pay $68 a month for 3 lines and I have great service everywhere I go which is important bc I work from my phone! This location is always clean and has minimal waiting time. ALL the staff at this location are amazing! Madelyn especially is always smiling knowledgeable and eager to help with any issue! 10/10!!!!”
“The people who run the place are super friendly, they explain in detail each of the questions you have. I was surprised by the patience of the young man who treated me, highly recommended.”
“Amazing customer service Kojo the manager was very helpful with getting my information from my old provider to transfer over they were giving a lot of issues and he was able to help with it all answering my questions and resolving all the issues swill too tier customer service”
“Abdul Muqeet was very kind and courteous when we came in for our visit we were having phone troubles. He eased our problems had very good solutions for us and we are leaving with smiles on our faces. I would highly recommend this store to anyone looking to get a new phone and a new phone company. There”
“Just left this location after purchasing a new phone for my son. Tracy, one of the area managers, got me all set up. He was sharp, courteous, and super professional. Thanks Tracy!”
“I had an issue online which required me to come into an AT&T store. I’m so glad that I chose the one in Plainfield because I received great service. Zach O. was polite and throughout the whole process. I’m disabled so it was hard for me to do some things and he was more than happy to assist me with my accessibility needs. In the end we were able to get the issue resolved and I am one happy customer. I highly recommend this store”
“I am normally not a fan of AT&T, having had bad service and customer service experiences. I am using them again due to recently being included in my son's account. I ran into some difficulties that couldn't be rectified online, so I went into the store in Brownsburg to see if they could be fixed in person. It turned out to be the best customer service experience I've EVER experienced at any company. Jordan was working and not only did he know how to help, he looked up anything that he thought could be more help, plus he had the best attitude I've ever run into and I'm nearly 70. His friendliness and concern were genuine, his desire to help was obvious, and he got the job done very well, even when running into some AT&T system snags. He deserves a raise and should be the gold standard for hiring service staff!”
“Brandon and his team are top notch. Helped me through a difficult time of transition after my husband passed. Switching carriers after being with another for almost 30 years. Thank you so much.”
“Very detailed oriented with helping us figure the cyber world! Very patient,knowledgeable, and friendly. Was there in the last hour of operation, when most are almost vulnerable. The guy was modest helpful”
“My partner and I had a great experience when switching from two different phone plans over to one. The store manager, Angel, was patience, kind, and very personable. Would recommend to any of my friends and family.”