Terrible terrible terrible!!!! Kept my new SIM card and signed me up for insurance without my permission!! I will never return to this MetroPCS!! Do better!!
January 2023
CSR Johnie was so helpful and actually knew what she was doing!! I was able to add a line and keep daughter's phone without major problems. Quick and easy process but she didn't rush and answered all our questions. I wish they would get better CSRs like this.
November 2021
If you have any problems contact joshua. He is very helpful and patient and will solve the problem.