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“Ryan was a lifesaver on Christmas Eve. Got my old phone restarted and everything transferred to the new phone. Professional and apleasure to deal with. Thank you, Ryan!”
“Awesome service from the time I walked in the door! I was greeted and taken care of immediately. I was also offered new promos and was explained about my new services in detail!!!
Great staff!!!”
“I had issues with sending photos and the gentlemen here were wonderful. They checked all the settings and discovered something changed in my account. Any way they fixed it and did a great job. I'm now able to send the photos.”
“Came in because my wife had changed her mind about what phone she wanted. Unfortunately I do not remember the name of the lady that helped me, but she was very friendly and professional. I am not very tech savvy but she answered my questions in a way that I could understand. She made sure everything was right and ready to go before I left. The other associates were busy helping other customers and they all seemed very friendly and knowledgeable. I will definitely be returning here for any future needs that I may have”
“I've never been in a Verizon store before, but im so glad I chose this one. Kevin greeted me as soon as I walked in the door I wanted to get iPhone for my son and his father. Kevin helped me right away and if he had any questions his co- worker Sarah help him and I was able to get out of there fairly quickly.
This store is great.
Verizon needs to recognize the people who are there and keep their name going out the doorway remembering how great Verizon is.”
“They took. Care of me very well. Customer service on the phone had me delete my e sim and I couldn't do anything. They had me squared away in 15 minutes. Legit people and won't do ya any wrong!”
“Amazing service all around. Beyond friendly & helpful! No place else I would take my devices! Hands down the best place with the most knowledgable people!”
“We have gone here 3 times within the year. Each time we have received the best care! All issues were taken care of in a timely manner! Friendly service as well, which to me is very important. This is definitely the place to go!”
“Brandon was very helpful, honest, kind, and explained everything in detail. He helped us find the right phones and products that was best for us. He took his time with us and gave us the attention we needed. He handled the busy store very well and was still able to help us in a timely manner. I will definitely go back to him again!”
10AM - 8PM
8241 US 31 S, Indianapolis
Mobile Phones
“I was so worried about loosing my phone service....came to the t mobile on us31 south and the team staffed their was so wonderful in getting I no my service back on...”
“Jonathan was super awesome and friendly! He was helping out from another store, but he was super awesome. I jokingly told him that I was going to give him a bad review, but there's no way that I could because he knows his job and made sure that my iPhone was fully activated before I left the store. He also checked to make sure that I was getting any and all discounts that I was eligible for. Thanks again!”
“I was very impressed and happy what kind of service Jose provides in customer service. 8241 US 31 S go talk to Jose he got a solutions for you. Thank you. Jose!”
“We had an absolute debacle affecting 2 of our cell phones. T Mobile Customer service couldn't solve it in an hour long phone call. We went in and the Manager fixed the entire situation in less than 5 minutes. We couldn't be more satisfied with the confidence and service provided in store.”
“Ashley helped me get moved over to T-Mobile and get a brand new Samsung phone for only $40. Sad I won't get to come see her anymore. Hopefully T-Mobile employees are as nice and kind and helpful as Ashley”
“Jeremee L. was the person who helped me and 3 other people decide what the best phone was, set it up, transferred everything seamlessly and answered every question we had without making any of us feel stupid. He was very knowledgeable and gave great insight into everything we needed. 10/10 would recommend”
“I have had such a terrible experience with tmobile recently. This store and its employees have been the only ones who seemed to care and want to help! The assistant store manager, Cameron has been amazing! I highly recommend this store and it's employees!”
“There's one person who is the reason I'm rating 5 stars. Our experience was horrible. We went to buy phones and JASON was out sales rep. He kept changing the prices on things, would say we get two free phones then when he rung it up, suddenly we would owe $200. So we decided to keepy phone and get one new phone. Then he couldn't get the phone to scan. That alone isn't bad but while he's talking to us and doing all this he has an attitude, spoke sideways to my husband and I, and he kept looking at his watch. Saying we close in 20 mins I don't think I can help. We left. We called T-Mobile and ordered over the phone. Received them and couldn't activate them
Had to go back to same store. Thankfully JASON wasn't working. Luckily Devin was. He spent so much time figuring out the problem. He was wonderful. He was joking around and laughing with us. He kept apologizing even though it wasn't his fault. He got on the line with customer service when they were frustrating me. He was a wonderful man. Thanks DEVIN for going way above and beyond for us, you're a rockstar.”
“We switched from Verizon to TMobile. In and out in like 2 hours. Reena was incredible. Knew her stuff, very professional, and kind. Absolutely recommend and will be back for additional services! Personal and professional device options - plus the promotions and deals. Seriously- awesome experience!”
“The lady that sold me my new LG Stylo6 was very polite, made me feel welcome in the store.Also gave me a free red&black phone case!!! She was also very very beautiful”
“After the remodel, this Walmart is great! There's a new, fresh look! I've had to find everything in the new isles again, but everything looks great and is easy to find! My only complaint is that there doesn't seem to be enough motorized scooters for the older people and people with medical issues.”
“While other boost stores refused to enroll me in the ACP PROGRAM! The young Lady at this location in Greenwood was not only extremely helpful, but smiled the entire time ! It was very delightful to have someone assist me knowing there was no commission or money involved!!!! Yet she did it with a smile! Thank you deeply an I think her name was Deja sincerely thank you”
“I would like to give a shout out to Matt, who was extremely pleasant, knowledgeable and helpful today with my in-law’s! Thank you, Matt for taking your time setting up their new phones just as they needed to be.”
“Shivani was extremely helpful today, she went above and beyond to take care of us. I watched her multitask and help other people at the same time too, she deserves a raise! ?”
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“Kyle and Eli were very helpful and kind. They were patient with my family and we really appreciate the customer service that all the employees have provided us with here!”